Eggplant Test vs OpenText Silk Central comparison

Keysight Technologies and OpenText are both solutions in the Test Management Tools category. Keysight Technologies is ranked #9 with an average rating of 7.3, while OpenText is ranked #13 with an average rating of 7.0. Keysight Technologies holds a 3.6% mindshare in TMT, compared to OpenText’s 2.4% mindshare. Additionally, 80% of Keysight Technologies users are willing to recommend the solution, compared to 81% of OpenText users who would recommend it.

Eggplant Test

Read 19 Eggplant Test reviews

3,597 Views
504 Comparison Views

80% willing to recommend

OpenText Silk Central

Read 10 OpenText Silk Central reviews

441 Views
432 Comparison Views

81% willing to recommend

Eggplant Test

OpenText Silk Central

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText Silk Central and Eggplant Test are both strong contenders in the software testing arena. Eggplant Test seems to have the upper hand in terms of feature offerings and user satisfaction.

Features: OpenText Silk Central offers a wide range of testing capabilities, integrated analytics, and reporting functions. Eggplant Test provides AI-driven test automation, cross-platform capabilities, and ease of use. Users find Eggplant Test to have more innovative features that streamline testing.

Room for Improvement: OpenText Silk Central could enhance performance speed, modernize UI designs, and improve overall usability. Eggplant Test could benefit from better integration options, more detailed documentation, and improved external system integrations.

Ease of Deployment and Customer Service: OpenText Silk Central has straightforward deployment and responsive customer service. Eggplant Test is easy to deploy and known for exceptional customer support and training resources.

Pricing and ROI: OpenText Silk Central is considered affordable with quick ROI. Eggplant Test, although pricier, offers significant long-term value with high ROI due to advanced automation features.

To learn more, read our detailed Eggplant Test vs. OpenText Silk Central Report (Updated: December 2025).

Buyer's Guide

Eggplant Test vs. OpenText Silk Central

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.7

Eggplant Test automation cut testing time and costs, saving $75,000 per tester and achieving fast ROI with increased efficiency.

Sentiment score

1.0

OpenText Silk Central enhances test management, project visibility, and collaboration, leading to reduced costs, faster delivery, and higher productivity.

No quotes available

For more quotes and insights, download the Eggplant Test report

No quotes available

For more quotes and insights, download the OpenText Silk Central report

Customer Service

Sentiment score

7.5

Eggplant Test customer service is praised for quick, knowledgeable support, despite some time zone and coverage challenges.

Sentiment score

6.3

OpenText Silk Central is praised for its responsive, knowledgeable customer service, efficient technical support, and quick response times.

I'm not impressed because it depends on the resolution of the screen, so I wouldn't highly recommend this tool.

Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Eggplant Test offers 24x7 support.

Naresh Nathala

Practice Head - QA at IdeaBytes

For more quotes and insights, download the Eggplant Test report

No quotes available

For more quotes and insights, download the OpenText Silk Central report

Scalability Issues

Sentiment score

5.5

Eggplant Test scales well and integrates strongly but faces challenges with licensing costs and performance slowdowns in large packs.

Sentiment score

1.0

OpenText Silk Central is praised for scalability, flexibility, robust performance, supporting diverse projects, extensive collaboration, and seamless system integration.

No quotes available

For more quotes and insights, download the Eggplant Test report

No quotes available

For more quotes and insights, download the OpenText Silk Central report

Stability Issues

Sentiment score

6.1

Eggplant Test is praised for stability and responsive support but faces occasional crashes, latency, and high resource usage.

Sentiment score

1.0

OpenText Silk Central is reliable, handles extensive workloads, scales with business growth, and provides stable performance with minimal downtime.

No quotes available

For more quotes and insights, download the Eggplant Test report

No quotes available

For more quotes and insights, download the OpenText Silk Central report

Room For Improvement

Eggplant Test struggles with usability, integration, setup issues, and outdated features, requiring improvements in performance, support, and accessibility.

Users suggest improvements for OpenText Silk Central in reporting, integration, setup, test environment support, performance, and navigation.

For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective.

Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

The two-system architecture that we currently follow could be better replaced with a one-system architecture.

Naresh Nathala

Practice Head - QA at IdeaBytes

For more quotes and insights, download the Eggplant Test report

It is designed more for Waterfall than Agile, so it is not as efficient as it could be.

ChrisWilliams1

Senior Test Analyst at Kainga Ora

For more quotes and insights, download the OpenText Silk Central report

Setup Cost

Eggplant Test is costly yet ideal for large enterprises, with execution-only licenses offering better cost-effectiveness than competitors.

<p>OpenText Silk Central provides enterprise pricing options, balancing initial costs with comprehensive features, support, and significant return on investment.</p>

No quotes available

For more quotes and insights, download the Eggplant Test report

No quotes available

For more quotes and insights, download the OpenText Silk Central report

Valuable Features

Eggplant Test excels in cross-platform testing with AI-driven automation, simplifying processes and enhancing collaboration through modular scripts.

OpenText Silk Central excels in test management, tool integration, reporting, ease of use, customization, automation, and effective large-scale test case management.

It can integrate with GitHub, allowing you to work with DevOps pipelines, so whenever you make changes in GitHub, it runs and checks the smoke testing on the server.

Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.

Naresh Nathala

Practice Head - QA at IdeaBytes

For more quotes and insights, download the Eggplant Test report

The reporting is probably the most valuable feature.

ChrisWilliams1

Senior Test Analyst at Kainga Ora

For more quotes and insights, download the OpenText Silk Central report

Categories and Ranking

Eggplant Test

Ranking in Test Management Tools

9th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (13th), Test Automation Tools (12th)

OpenText Silk Central

Ranking in Test Management Tools

13th

Average Rating

7.8

Reviews Sentiment

2.3

Number of Reviews

Ranking in other categories

Test Design Automation (3rd)

Mindshare comparison

As of January 2026, in the Test Management Tools category, the mindshare of Eggplant Test is 3.6%, down from 4.7% compared to the previous year. The mindshare of OpenText Silk Central is 2.4%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools Market Share Distribution
Product	Market Share (%)
Eggplant Test	3.6%
OpenText Silk Central	2.4%
Other	94.0%

Test Management Tools

Featured Reviews

Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

Read full review

ChrisWilliams1

Senior Test Analyst at Kainga Ora

Reporting efficacy and collaboration improve despite outdated features

I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support, so we will have to move to something else, but I do not know what the other solution will be. Automation is quite immature at our place. It has only really started, so there is no integration with OpenText Silk Central. I would give it a rating of 7 out of 10; it could be 7.5. It just lacks certain features that would make it a higher grade if it had more modern features.

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

11%

Computer Software Company

11%

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	14

By reviewers
Company Size	Count
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What needs improvement with Eggplant Manager?

See all answers

What needs improvement with OpenText Silk Central?

It can be a bit slow sometimes, and it has not got some of the modern features many of the other competitors have. I am talking about features such as traceability matrix; it is designed more for W...

See all answers

What is your primary use case for OpenText Silk Central?

I could leave my opinion on some ALM that I have been working with lately. Recently, I have been working with Silk, Azure DevOps, but in the past, I have worked with ALM, QC, and all that kind of s...

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What advice do you have for others considering OpenText Silk Central?

See all answers

Comparisons

Tricentis Tosca vs Eggplant Test

Compared 18% of the time

SmartBear TestComplete vs Eggplant Test

Compared 16% of the time

Qt Squish vs Eggplant Test

Compared 9% of the time

Selenium HQ vs Eggplant Test

Compared 7% of the time

Ranorex Studio vs Eggplant Test

Compared 7% of the time

More Eggplant Test Competitors

OpenText Application Quality Management vs OpenText Silk Central

Compared 58% of the time

TestRail vs OpenText Silk Central

Compared 42% of the time

More OpenText Silk Central Competitors

Product Reports

Buyer's Guide

Eggplant Test

January 2026

Download Eggplant Test product report

Buyer's Guide

OpenText Silk Central

January 2026

Download OpenText Silk Central product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Micro Focus Silk Central, Borland Silk Central, Silk Central

Overview

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

OpenText

Sample Customers

FUJIFILM Group, NEC Personal Computers

AmBank Group, Krung Thai Computer Services, Deakin University

Buyer's Guide

Eggplant Test vs. OpenText Silk Central

December 2025

Free Report: Eggplant Test vs. OpenText Silk Central

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