Eggplant Test vs OpenText Silk Central comparison

Keysight Technologies and OpenText are both solutions in the Test Management Tools category. Keysight Technologies is ranked #9 with an average rating of 7.7, while OpenText is ranked #22. Keysight Technologies holds a 5.7% mindshare in TMT, compared to OpenText’s 1.5% mindshare. Additionally, 85% of Keysight Technologies users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

Eggplant Test

Read 18 Eggplant Test reviews

415 Views
232 Comparison Views

85% willing to recommend

OpenText Silk Central

Read 9 OpenText Silk Central reviews

252 Views
116 Comparison Views

80% willing to recommend

Eggplant Test

OpenText Silk Central

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

OpenText Silk Central and Eggplant Test are both strong contenders in the software testing arena. Eggplant Test seems to have the upper hand in terms of feature offerings and user satisfaction.

Features: OpenText Silk Central offers a wide range of testing capabilities, integrated analytics, and reporting functions. Eggplant Test provides AI-driven test automation, cross-platform capabilities, and ease of use. Users find Eggplant Test to have more innovative features that streamline testing.

Room for Improvement: OpenText Silk Central could enhance performance speed, modernize UI designs, and improve overall usability. Eggplant Test could benefit from better integration options, more detailed documentation, and improved external system integrations.

Ease of Deployment and Customer Service: OpenText Silk Central has straightforward deployment and responsive customer service. Eggplant Test is easy to deploy and known for exceptional customer support and training resources.

Pricing and ROI: OpenText Silk Central is considered affordable with quick ROI. Eggplant Test, although pricier, offers significant long-term value with high ROI due to advanced automation features.

To learn more, read our detailed Eggplant Test vs. OpenText Silk Central Report (Updated: April 2025).

Buyer's Guide

Eggplant Test vs. OpenText Silk Central

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eggplant Test

Ranking in Test Management Tools

9th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (12th), Test Automation Tools (12th)

OpenText Silk Central

Ranking in Test Management Tools

22nd

Average Rating

7.8

Number of Reviews

Ranking in other categories

Test Design Automation (4th)

Mindshare comparison

As of May 2025, in the Test Management Tools category, the mindshare of Eggplant Test is 5.7%, up from 2.1% compared to the previous year. The mindshare of OpenText Silk Central is 1.5%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools

Featured Reviews

Tayyaba Noreen

Student at SHEFFIELD HALLAM UNIVERSITY

Empowers effective test automation with comprehensive platform coverage and scalability

There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.

Read full review

it_user685080

Test Governance at Poste Italiane

We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration.

We manage more than 400 users and 120,000 test cases / year in our Test and Defect Management solution based on Silk Central, in an enterprise multi-company environment (postal, banking, insurance, telco, mobile, government, business), so for us the most valuable feature is flexibility. With Silk Central we have many possibilities for customizing the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration. In addition we have great support from Micro Focus and real collaboration to drive future direction and new features. The other valuable feature is the easy to use and immediate onboarding of manual testers and general users and test managers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good text reading ability."

"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."

"We are able to now automate tests, which so far have been manual."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."

"The biggest advantage has been the ability to improve the quality significantly."

"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."

More Eggplant Test pros

"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."

Cons

"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."

"Its performance and stability could be better."

"A step forward would be to have event support, because it is more or less linear at the moment."

"The language is too specific; it is just for Eggplant."

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."

"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."

"Eggplant Test should emphasize on improving its offering in non-Windows environments."

More Eggplant Test cons

"We would also like to manage the integration testing end-to-end."

Pricing and Cost Advice

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"It probably has a yearly license."

"Eggplant Test is a very expensive solution."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"The cost of this tool, in terms of licensing, is not large."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

13%

Healthcare Company

10%

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What do you like most about Eggplant Manager?

The solution is a stable one.

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

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Comparisons

Tricentis Tosca vs Eggplant Test

Compared 22% of the time

Selenium HQ vs Eggplant Test

Compared 16% of the time

UiPath Test Cloud vs Eggplant Test

Compared 11% of the time

SmartBear TestComplete vs Eggplant Test

Compared 10% of the time

Ranorex Studio vs Eggplant Test

Compared 8% of the time

More Eggplant Test Competitors

OpenText ALM / Quality Center vs OpenText Silk Central

Compared 100% of the time

More OpenText Silk Central Competitors

Product Reports

Buyer's Guide

Eggplant Test

April 2025

Download Eggplant Test product report

Buyer's Guide

Test Management Tools

March 2025

Download OpenText Silk Central product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

Micro Focus Silk Central, Borland Silk Central, Silk Central

Overview

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

OpenText

Sample Customers

FUJIFILM Group, NEC Personal Computers

AmBank Group, Krung Thai Computer Services, Deakin University

Buyer's Guide

Eggplant Test vs. OpenText Silk Central

April 2025

Free Report: Eggplant Test vs. OpenText Silk Central

Find out what your peers are saying about Eggplant Test vs. OpenText Silk Central and other solutions. Updated: April 2025.

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