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Eggplant Test vs OpenText Silk Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Management Tools
9th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Digital Experience Monitoring (DEM) (13th), Test Automation Tools (13th)
OpenText Silk Central
Ranking in Test Management Tools
20th
Average Rating
7.8
Number of Reviews
9
Ranking in other categories
Test Design Automation (4th)
 

Mindshare comparison

As of August 2025, in the Test Management Tools category, the mindshare of Eggplant Test is 4.7%, up from 2.7% compared to the previous year. The mindshare of OpenText Silk Central is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
it_user685080 - PeerSpot reviewer
A powerful platform and strong technical support help us to make the right decisions
We are primarily interested in improving the flexibility to customize parts of the tool. At this point, we feel that the customization is bad. For example, we would like to be able to automatize internal projects. We would like like to see the visibility improved, and want to perform certain tests faster. We would also like to manage the integration testing end-to-end. This is very important to us. In terms of usability and the interface, a few small improvements can lead to a lot of benefits. The interface is good but can be improved. The section on managing requirements for testing has to be improved. This is an old feature that has not been updated at the same rate as the rest of the tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We did see a massive return on investment from using Eggplant."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."
"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"The most valuable features would be the image recognition and the OCR."
"Good text reading ability."
"The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
 

Cons

"There was no free trial in it."
"Its performance and stability could be better."
"It has low productivity."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"We would also like to manage the integration testing end-to-end."
 

Pricing and Cost Advice

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"Eggplant Test is a very expensive solution."
"It probably has a yearly license."
"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"The cost of this tool, in terms of licensing, is not large."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
13%
Computer Software Company
10%
Healthcare Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
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Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
Micro Focus Silk Central, Borland Silk Central, Silk Central
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
AmBank Group, Krung Thai Computer Services, Deakin University
Find out what your peers are saying about Eggplant Test vs. OpenText Silk Central and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.