Spiceworks and eG Enterprise are both IT management tools. Spiceworks stands out for its cost-effectiveness and ease of use, particularly beneficial for small to medium businesses, while eG Enterprise provides extensive monitoring solutions designed for larger enterprises.
Features: Spiceworks provides a free help desk solution, network scanning feature, and a supportive community-driven network. eG Enterprise offers comprehensive monitoring across various IT layers, advanced insight into performance metrics, and in-depth user experience analytics.
Room for Improvement: Spiceworks could enhance scalability for larger enterprises, improve its system stability, and offer better reporting tools. Users find its network scanning to be lacking. eG Enterprise's interface could be more user-friendly, offer greater customization for dashboards, and have better integration capabilities with other systems.
Ease of Deployment and Customer Service: Spiceworks supports both on-premises and cloud deployment, emphasizing community-based support. eG Enterprise requires on-premises installation with professional support, making it better suited to complex enterprise environments.
Pricing and ROI: Spiceworks is entirely free, providing a high ROI to budget-conscious small businesses. eG Enterprise follows a tiered pricing model, offering significant value for its monitoring capabilities, representing a strategic investment for businesses demanding thorough IT oversight.
| Product | Market Share (%) |
|---|---|
| Spiceworks | 0.5% |
| eG Enterprise | 0.9% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 14 |
| Large Enterprise | 10 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
