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SolarWinds Network Automation Manager vs eG Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
67th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (60th), IT Infrastructure Monitoring (55th)
SolarWinds Network Automati...
Ranking in Network Monitoring Software
95th
Average Rating
5.6
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
Network Automation (21st)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.7%, up from 0.4% compared to the previous year. The mindshare of SolarWinds Network Automation Manager is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
eG Enterprise0.7%
SolarWinds Network Automation Manager0.4%
Other98.9%
Network Monitoring Software
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
Giulio Valeri - PeerSpot reviewer
Owner at SOFTWARE SOLUTIONS SRL
Threat detection failures, poor technical support, and expensive
We use the solution to manage all of our customer's systems. We monitor and decide if everything is okay and if not, we do changes when needed. For example, if there is a need to change the antivirus software we can automate the process and install the new one. There are scripts within the software…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives good insight into inside of what's going on with Exchange."
"The support we get from eG Innovations is truly outstanding."
"Absolutely choose it. It is a great company. They are always available."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"What I like about eG Enterprise is that it's easy to use, it's a simple product, and you can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"We, for example, cut the costs by using the tool, and we also reduced the number of calls, which was one of the main value-adds for our operations department, as we were able to cut service requests by 75%."
"Excellent level of support."
"We use it to monitor all of our Windows platforms and servers."
"We are satisfied with the stability of the solution."
"The installation is easy."
"The solution offers so many great resources, it makes them a powerhouse in the market."
 

Cons

"The integration must be improved."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"One thing that I don't like about eG is like the interface. It's not really that user-friendly to make a change, or to navigate through."
"I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The solution needs to enhance the management dashboards."
"Dashboards are difficult to create, and not so useful."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"We did not like SolarWinds because it was not able to communicate between UPSA and our accounting system. They should have better integration."
"The price could be a bit lower."
"We now use ConnectWise because while using SolarWinds we were attacked by ransomware. The solution did not protect us."
 

Pricing and Cost Advice

"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It'd be nice if the price was lower. That would be an improvement."
"It is not expensive."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"eG Enterprise is much cheaper than the other products it competes with."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"The price of SolarWinds Network Automation Manager is fair. However, it is more expensive than ConnectWise."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
11%
Retailer
8%
Financial Services Firm
8%
Manufacturing Company
12%
Government
12%
Performing Arts
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
Ask a question
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Also Known As

No data available
SolarWinds NAM
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Maalem Financing Company, School City of Hammond
Find out what your peers are saying about SolarWinds Network Automation Manager vs. eG Enterprise and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.