eG Enterprise and NetApp Cloud Insights compete in the IT monitoring and analytics category. eG Enterprise seems to have the upper hand with its user-friendly experience and rich reporting, while NetApp leverages its strong analytics and integration capabilities.
Features: eG Enterprise offers comprehensive monitoring across OS, databases, storage, networks, and web servers. It provides in-depth visibility into Citrix stacks and efficient diagnostics, along with flexible monitoring tests that adapt to changing needs. NetApp Cloud Insights provides robust analytics, tracks resource utilization, and diagnoses faults in multi-vendor environments. It provides visibility into workloads and security vulnerabilities while efficiently managing complex infrastructures.
Room for Improvement: eG Enterprise's user interface needs modernization, with enhancements needed in alarm management and customizable dashboards. Its networking monitoring capabilities and OpenShift support require improvement. NetApp Cloud Insights could improve ease of reporting, provide detailed access to Azure environments, and reintroduce anomaly detection. Simplifying its licensing model would also be beneficial.
Ease of Deployment and Customer Service: eG Enterprise is primarily deployed on-premises and is known for excellent customer service and technical support. NetApp Cloud Insights supports public, private, and hybrid cloud deployments. It offers strong customer service though technical support can involve multiple support levels.
Pricing and ROI: eG Enterprise offers competitive pricing with perpetual and SaaS licensing models, appealing for its straightforward structure. NetApp Cloud Insights uses a capacity-based pricing model that is affordable for NetApp products but can become complex and expensive when integrating additional vendors. Both solutions have documented reduced costs and service requests.
| Product | Market Share (%) |
|---|---|
| NetApp Cloud Insights | 0.4% |
| eG Enterprise | 0.7% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 5 |
| Large Enterprise | 8 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.
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