eG Enterprise and Entuity are prominent monitoring solutions catering to infrastructure and network monitoring. eG Enterprise seems to have the advantage in observability and cost-effectiveness based on their features and pricing.
Features: eG Enterprise provides extensive observability by managing infrastructure elements from a single console and offers deep visibility into the Citrix stack. Users benefit from comprehensive end-to-end monitoring across the seven OSI layers. Entuity delivers network mapping and integrates with ticketing tools such as BNC ITSM. The SurePath feature enables application-level monitoring, providing actionable insights into network performance. Entuity also emphasizes automated network discovery and mapping for quick troubleshooting.
Room For Improvement: eG Enterprise requires enhancements in interface usability and dashboard customization. Other areas include improving application latency, alarm displays, and IPM capabilities, along with reducing licensing costs. Entuity could improve integration options and support for device configuration. Enhancing NetFlow capabilities and introducing AI for triage are also noted areas.
Ease of Deployment and Customer Service: Both eG Enterprise and Entuity offer good customer service. eG Enterprise is praised for responsive technical support and understanding user environments. Entuity’s customer service is fast and efficient. Both solutions are suitable for on-premises deployments, though support response times vary.
Pricing and ROI: eG Enterprise is generally more affordable than competitors, providing flexible licensing and demonstrating ROI in cost reductions. Entuity's licensing is considered expensive, but customers find value in the investment. Negotiations with Entuity can lead to better pricing despite high initial costs.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
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