EdgeVerve AssistEdge RPA vs UiPath comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between EdgeVerve AssistEdge RPA and UiPath based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed EdgeVerve AssistEdge RPA vs. UiPath Report (Updated: September 2023).
735,432 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best feature of AssistEdge RPA is its connected automation journey. With Assisted Discovery, it tracks processes running on the workforce machines and captures them as insights. These processes can then be automatically converted into workflows using the Automation Studio and deployed as bots on user machines.""AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

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"It enables us to implement end-to-end automation. We have projects where it automates the entire process from one end to the other. Very often we have "human-in-the-loop" within them, because some decisions have to be made, but they are almost end-to-end solutions.""They offer free courses for developers, and we take advantage of those. The UiPath community has also had a tremendous impact on our operations.""The stability is amazing. Years have gone by and obviously, the product has changed a lot, however, of late, the last couple of years have been great stability-wise.""The two reasons that we went with UiPath were, one, the learning curve, and, two, the community edition of UiPath, which had everything we needed to dig into the solution. Whereas with the other companies, there wasn't that option. With Blue Prism, for example, we had to buy a license in order to check whether the tool was going to work for us.""The pricing is fairly decent.""The AI feature has enabled us to automate more processes overall.""It offers me various benefits such as AI capabilities and works very well for me on all types of processes. It makes our tasks easy and provides accurate results.""It provides various services such as PDF automation and AI capabilities that help in creating accurate results. We are using the AI for chatbot integrations and handling customer interactions. It helps eliminate manual work."

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Cons
"Improving revenue is a key area where we need more improvements.""AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

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"Governing components in the solution, such as the Orchestrator, and configuring the robots should be easier. The vendor should also come up with more offerings or features involving AI.""The user interface needs a little bit of improvement in terms of performance. Sometimes, it slows down, but it depends on the OS that you have. If you are running it on Microsoft Windows, it is slower than on macOS or Linux.""Usually, what happens is whenever we talk to a business stakeholder, the first concern is data security. And the moment that you talk about a bot in an unattended fashion going and reading the data source, concerns arise since there's not much control at a certain point.""There is not an out-of-the-box way to configure granularly.""We would like to use several modules of UiPath, but they are very costly. All the additional features that we need are there, but they are in the modules that we have not bought.""There should be extra ways for humans to interact with automation.""The update process has resulted in several small issues for us. Sometimes when you update, there are several lines that are not included in the package. This kind of technical error, even though it's small, has to improve.""The add-ons are not well documented."

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Pricing and Cost Advice
Information Not Available
  • "Over and above the subscription fees, we're paying probably $51,000 a year right now."
  • "It is pricey at the beginning, but we'll have to see going forward what we get for the tools. It is always expensive to buy a really nice car and not drive it very far and very much. So, it is about utilization."
  • "The pricing for the robots is fair. One thing that annoys us a little bit is that we have to pay for each developer. With Blue Prism, you can have 20 developers and not incur any additional costs. We don't like having to piecemeal all these different licenses. It is providing value, but it is not in the sense of a robot. You're paying for the tools, whereas other people just give you the tools, and then you pay for the bots."
  • "Its actual cost turned out to be about two times more than what we thought it was going to be upfront. There were hardware costs that we were not expecting. Some of the server costs and things of that nature were higher than what we were expecting but based upon the return, it was a net."
  • "In the RPA industry at the moment and in automation in general, UiPath's pricing model is the most consistent. So, if you are looking at year-on-year growth and pricing, or even if you are comparing solutions, each vendor has their own take on how they are going to generate profits and expand their return on investment. By far, UiPath is the most consistent with their pricing. They make it quite clear what they set out to achieve with their pricing and product. That makes their product so much easier to design for, as you don't need to change your pricing and go back to clients every time that you introduce a new aspect into the solution."
  • "Initially, the pricing was a lot more affordable. Now, it seems a bit excessive."
  • "Some of the licenses, such as for Document Understanding, are a little bit expensive. We hope that they will reduce the prices over time, but it's still something new. I understand that it cannot be given away too cheaply in the beginning."
  • "The cost is better than that of other solutions in the market, like Automation Anywhere and Blue Prism. Still, I would like to see them improve the pricing for small and mid-sized organizations... In some cases, if you compare the overall cost of the solution and the cost of human effort, the human effort is cheaper."
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    Questions from the Community
    Top Answer:The best feature of AssistEdge RPA is its connected automation journey. With Assisted Discovery, it tracks processes running on the workforce machines and captures them as insights. These processes… more »
    Top Answer:Primarily, there is room for improvement in terms of revenue generation. Although we have competitive capabilities, there is still potential to capture more market share and more revenue. Improving… more »
    Top Answer:EdgeVerve AssistEdge RPA is a useful AI tool for robotic process automation. It provides a connected automation platform for customers across multiple domains. AssistEdge RPA also has a process… more »
    Top Answer:I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work with… more »
    Top Answer:Yes, Attended Bots  which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
    Top Answer:Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌… more »
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    Comparisons
    Also Known As
    AssistEdge RPA
    Learn More
    Overview

    AssistEdge is a cohesive automation platform built with a suite of automation and AI
    capabilities. It enables enterprises to realize the full potential of automation by offering
    scalability, security, intelligence, and innovation.
    AssistEdge suite of products takes customers across the automation journey.

    AssistEdge Discover helps accelerate and amplify the power of automation through process
    discovery. It leverages user key strokes and sophisticated neural network algorithms to create
    an effective automation blueprint.
    AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
    — from process discovery to attended and unattended automation and orchestrating the
    human-digital workforce.
    The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
    industry-leading capabilities around scalability, security, and performance. Equipped with
    cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
    enterprises to traverse the ‘Automation Singularity’ journey.
    AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
    Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
    enterprises with intelligent automation as a service and accelerates times to value.
    AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
    organizations reimagine their contact centers and achieve superior customer experience. It
    provides a 360-degree view of the customers, provides insights based on past interactions and
    behavioral patterns, thereby increasing customer satisfaction.
    AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
    users, including students, developers, and professionals.

    UiPath is a popular RPA tool that helps users automate manual and redundant tasks as well as other business processes. The platform is open-source, and is most commonly used for performing PDF automation, web automation, Citrix automation, and Windows desktop automation.

    UiPath Offers:

    • Stability
    • Scalability
    • Flexibility
    • High-performance
    • Ease of use
    • Security

    UiPath Valuable Features

    UiPath includes a solid set of unique features, including:

    Robotic enterprise framework, extensive library of activities, automation hub, process mining, task mining, task capture, studio, studio X, integration service, IntelliSense, Automation Cloud Platform, Orchestrator, test suite, insights, data service, AI fabric, documented understanding model, easy building of building automations, enterprise-level governance for APIs, server-side triggers to start automated processes, database communication, scraping, PDF functions, simplified authentication​, and Marketplace templates.

    UiPath Benefits

    Some of the benefits of using UiPath include:

    • Little to no code needed: You can easily develop automations and automation-powered applications without prior coding knowledge.

    • Increased productivity: Skilled AI robots facilitate more efficiency and lead to better customer satisfaction.

    • Speed: You can automate more processes, faster, with drag-and-drop AI and ready-to-go templates available through Marketplace.

    • Supports different processes: Regardless of which processes you need to run, UiPath provides different types of robots (attended, unattended, or hybrid) to accommodate your needs.

    • Faster ROI: Benefit from an increased ROI with UiPath’s automated end-to-end, enterprise-wide solution.

    • Community-centric: It offers a free trial in its community edition with active community support, tutorials and tips.

    • Cost-effectiveness: This tool is cost-effective because there are minimal operational costs.

    UiPath Components

    UiPath includes the following components:

    • UiPath Studio: This component uses visual aids such as diagrams and flowcharts to design automation processes. It also involves the coding and sequencing of these processes. It consists of Graphical User Interface (GUI) buttons, drag and drop features, and pre-built templates.

    • UiPath Robot: In this component, multiple bots are deployed to execute the automation processes using predefined rules.

    • UiPath Orchestrator: This component functions as a web-based application that schedules, deploys, and manages processes.

    Reviews from Real Users:

    "It is a very simple tool to work with for anybody. Simplicity is the best in UiPath. It also has the best community support. If we are looking for any solution, we can directly reach out to UiPath at any point in time." - Milan B., Senior Specialist Application Architecture and Developer at a tech services company

    "The artificial intelligence and document understanding features are very good and have been helpful when it comes to processing handwritten or unstructured, especially when there is a high volume and it is repetitive." - Harshad J., Senior RPA Developer at Capita

    “This has enabled employees to focus on higher-value work that involves human-base interaction. This saved the client money and provided a recruitment benefit." - Rahul S., RPA Assistant Manager at PwC India

    "The interface is intuitive and very user-friendly." - Jorge M.C., Robotic Process Automation Consultant at a tech services company

    “I can manage everything within one platform, which is either a UiPath Intelligent Automation platform or UiPath Cloud. This is very important. Because if I have multiple systems, then I need multiple stakeholders to manage, upgrade, and maintain them." - Manager and Lead - Digital Center of Excellence at a consultancy

    Offer
    Learn more about EdgeVerve AssistEdge RPA
    Start Your UiPath Free Trial

    Accelerate your digital transformation now with free access to the UiPath Platform

    Sample Customers
    OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
    Airbus, Bank of America, Berkshire Hathaway, Chevron, CVS Health, DHL, General Electric, Google, Lufthansa, NASA, NTT, Orange, Philips, Singtel, Spotify, The Home Depot, Toyota, Uber, United Airlines, UnitedHealth Group, Wells Fargo
    Top Industries
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Computer Software Company18%
    Financial Services Firm11%
    Energy/Utilities Company8%
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company14%
    Manufacturing Company8%
    Government5%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Manufacturing Company7%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise11%
    Large Enterprise66%
    REVIEWERS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    Buyer's Guide
    EdgeVerve AssistEdge RPA vs. UiPath
    September 2023
    Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. UiPath and other solutions. Updated: September 2023.
    735,432 professionals have used our research since 2012.

    EdgeVerve AssistEdge RPA is ranked 22nd in Robotic Process Automation (RPA) with 2 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 261 reviews. EdgeVerve AssistEdge RPA is rated 6.0, while UiPath is rated 8.6. The top reviewer of EdgeVerve AssistEdge RPA writes "Offers a connected automation journey and features assisted discovery". On the other hand, the top reviewer of UiPath writes "Provides proper metrics and logs, saves a huge amount of time, and significantly improves accuracy". EdgeVerve AssistEdge RPA is most compared with Automation Anywhere (AA), Blue Prism, AutomationEdge, Pega Robotic Process Automation and Microsoft Power Automate, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and NICE Robotic Automation. See our EdgeVerve AssistEdge RPA vs. UiPath report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.