We performed a comparison between EdgeVerve AssistEdge RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature of AssistEdge RPA is its connected automation journey. With Assisted Discovery, it tracks processes running on the workforce machines and captures them as insights. These processes can then be automatically converted into workflows using the Automation Studio and deployed as bots on user machines."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"It enables us to implement end-to-end automation. We have projects where it automates the entire process from one end to the other. Very often we have "human-in-the-loop" within them, because some decisions have to be made, but they are almost end-to-end solutions."
"They offer free courses for developers, and we take advantage of those. The UiPath community has also had a tremendous impact on our operations."
"The stability is amazing. Years have gone by and obviously, the product has changed a lot, however, of late, the last couple of years have been great stability-wise."
"The two reasons that we went with UiPath were, one, the learning curve, and, two, the community edition of UiPath, which had everything we needed to dig into the solution. Whereas with the other companies, there wasn't that option. With Blue Prism, for example, we had to buy a license in order to check whether the tool was going to work for us."
"The pricing is fairly decent."
"The AI feature has enabled us to automate more processes overall."
"It offers me various benefits such as AI capabilities and works very well for me on all types of processes. It makes our tasks easy and provides accurate results."
"It provides various services such as PDF automation and AI capabilities that help in creating accurate results. We are using the AI for chatbot integrations and handling customer interactions. It helps eliminate manual work."
"Improving revenue is a key area where we need more improvements."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"Governing components in the solution, such as the Orchestrator, and configuring the robots should be easier. The vendor should also come up with more offerings or features involving AI."
"The user interface needs a little bit of improvement in terms of performance. Sometimes, it slows down, but it depends on the OS that you have. If you are running it on Microsoft Windows, it is slower than on macOS or Linux."
"Usually, what happens is whenever we talk to a business stakeholder, the first concern is data security. And the moment that you talk about a bot in an unattended fashion going and reading the data source, concerns arise since there's not much control at a certain point."
"There is not an out-of-the-box way to configure granularly."
"We would like to use several modules of UiPath, but they are very costly. All the additional features that we need are there, but they are in the modules that we have not bought."
"There should be extra ways for humans to interact with automation."
"The update process has resulted in several small issues for us. Sometimes when you update, there are several lines that are not included in the package. This kind of technical error, even though it's small, has to improve."
"The add-ons are not well documented."
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EdgeVerve AssistEdge RPA is ranked 22nd in Robotic Process Automation (RPA) with 2 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 261 reviews. EdgeVerve AssistEdge RPA is rated 6.0, while UiPath is rated 8.6. The top reviewer of EdgeVerve AssistEdge RPA writes "Offers a connected automation journey and features assisted discovery". On the other hand, the top reviewer of UiPath writes "Provides proper metrics and logs, saves a huge amount of time, and significantly improves accuracy". EdgeVerve AssistEdge RPA is most compared with Automation Anywhere (AA), Blue Prism, AutomationEdge, Pega Robotic Process Automation and Microsoft Power Automate, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and NICE Robotic Automation. See our EdgeVerve AssistEdge RPA vs. UiPath report.
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