Try our new research platform with insights from 80,000+ expert users

EdgeVerve AssistEdge RPA vs Microsoft Power Automate comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
26th
Average Rating
6.8
Reviews Sentiment
5.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Microsoft Power Automate
Ranking in Robotic Process Automation (RPA)
3rd
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
132
Ranking in other categories
Process Mining (3rd), Agentic Automation (3rd)
 

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.7%, up from 0.7% compared to the previous year. The mindshare of Microsoft Power Automate is 17.7%, down from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Microsoft Power Automate17.7%
Automate2.0%
EdgeVerve AssistEdge RPA0.7%
Other79.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Rusty  Bradford - PeerSpot reviewer
The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded
Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.
Ayobami Shobaloju - PeerSpot reviewer
Automating processes has saved time and improved communication
Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"The best feature of Automate is its ease of use, which is a major selling point."
"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."
"The product effectively handles all the tasks we require."
"The most valuable features for my client are timing and scheduling."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"EdgeVerve AssistEdge RPA is more affordable than UiPath."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"Good email automation and XL automation."
"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"Workflow management is what clients select the most. It is very intuitive and pretty much drag-and-drop, so we can create escalation, decision flows, and if-else conditions pretty much by dragging and dropping boxes. Even someone who is not technical can develop a workflow for the business."
"Its usability is very valuable because it has a quite simple flow. It is very user-friendly. It provides you templates. I started learning with the help of Teams templates, and then I started providing them. It is always good to start with a template so that you understand how it works. Its branches are quite user-friendly. You can put expressions in it. It allows you to link and test the flow so that you can check whether everything is running properly. From a business standpoint, Power Automate is quite good for a non-tech person. It is not like Java, HTML, or C++, which are very developer-driven. Power Automate is a more business-oriented kind of tool."
"The best features of Microsoft Power Automate are its ability to switch from one app to another without user interaction, so you can automate a task, take data from one source, process it, and then output it in another format or have it as an input for another app, and also to transform data and have that done with minimal human interaction."
"I like that Power Automate gives us a connector to be able to connect different data sources or different software."
"Instead of manually triggering payments through the website, everything was done through robotic process automation (RPA), saving us a lot of time."
"The feature most useful for integrating different applications is its ability to create flows. Specifically, we use flows to integrate with finance and operations."
"With the desktop version, we can automate many things. The ability to do a lot of things is one of the most valuable features."
"Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort."
 

Cons

"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The documentation is not that great."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The solution has a very weak knowledge base."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"Lacks integration with third party tools."
"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"They've already improved it, but I guess a testing suite would be nice to be able to test your automations in real time."
"When you are doing desktop automation, they do not have a clear structure to create the code."
"One of the challenges is dealing with OCR text recognition."
"Microsoft Power Automate requires some knowledge and understanding of nuances for setup and security approvals."
"Microsoft Power Automate could improve by offering recurring execution on the desktop."
"I need to have more integration capabilities from this solution."
"Microsoft shouldn't charge extra for the database license if you want to store the data in the database during the trial. We wanted to have a historical trend of the data, and we started with the trial version of the tool. The database license is not included with the trial version, and you have to purchase it separately. Because we had a budget constraint, we had to pull all the information manually from the system, massage it, and push it to the dashboard. About two months ago, we have upgraded to the full-fledged version in which the database is integrated. The database license should be there in the trial version, but they have totally decoupled it. They should have provided a bundle, at least for the trial version, so that once a person or a firm gets a sense of it, they can start building. It might be because they wanted to sell additional licenses or premium licenses, and that's why they have added it in the premium version. It should have more cognitive features. Automation Anywhere and UiPath are different because they have cognitive functionality plus intelligent automation. The cognitive functionality is currently not there in Microsoft Power Automate. It is just for workflow automation and basic bot-level tasks. It should have more cognitive features, which probably will be launched in a couple of years."
"The initial setup is complex and has room for improvement."
 

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Once you buy the software, you just pay for the support for backend help."
"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
"With our Microsoft Office 365 license, we are able to use Microsoft Power Automate."
"It is free with Office 365 subscription."
"Currently, we are using the free license for testing. After everything is done, we'll buy the license."
"It costs us nothing because we use it on the built-in cost that is a part of our existing license for 365. To use it more extensively, there are different pricing models. Its licensing is complex. It is complex to evaluate the cost in advance. As a result, people don't use it because they don't know what overall cost they are going to incur. There are too many criteria to figure out how much it is going to cost you to use the product to its full extent. Its licensing model should be improved, and the pricing should be more visible and transparent."
"The price of the solution is reasonable. I rate the pricing a five out of ten."
"The licensing price should be more cost-effective."
"I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable."
"My company switched to a monthly payment for the WinAutomation by Softomotive license. I don't have the exact figure, but it roughly amounts to 500 Euros a year which isn't bad."
report
Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
872,029 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Educational Organization
17%
Manufacturing Company
15%
Computer Software Company
12%
Performing Arts
7%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise17
Large Enterprise65
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is automating my everyday tasks, such as reporting, task assignment, and updating proje...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing for Automate is affordable, even for a small organization, and it's well-packed and affordable.
What do you like most about EdgeVerve AssistEdge RPA?
The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...
What needs improvement with EdgeVerve AssistEdge RPA?
In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...
What is your primary use case for EdgeVerve AssistEdge RPA?
The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...
 

Also Known As

HelpSystems Automate, Automate
AssistEdge RPA
Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. Microsoft Power Automate and other solutions. Updated: September 2025.
872,029 professionals have used our research since 2012.