Try our new research platform with insights from 80,000+ expert users

Dynatrace vs Prisma Cloud by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Dynatrace boosts efficiency and cuts costs through automation, tool consolidation, enhanced monitoring, and improved application performance and stability.
Sentiment score
7.3
Prisma Cloud enhances security and efficiency, reducing risks and response times, offering significant value despite initial costs.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Reputation and data security are the two most important things to a financial institution.
We may have prevented a security breach with remediation of the findings.
 

Customer Service

Sentiment score
7.1
Dynatrace's support is friendly, knowledgeable, and responsive, though complex issues sometimes face extended resolution times.
Sentiment score
7.1
Prisma Cloud support is praised for responsiveness, though some report slow responses and varying support quality across regions.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
For Dynatrace tech support, we have a dedicated team here, which is easily reachable.
When you send them a message, you get a response in a minute or two.
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
When you begin to deal with production workloads, issues need to be resolved faster.
 

Scalability Issues

Sentiment score
7.3
Dynatrace is highly scalable, handling large-scale environments efficiently with minimal overhead, though scaling costs can be a concern.
Sentiment score
7.8
Prisma Cloud scales well across environments, integrates seamlessly, and automates operations, though costs rise with increased licenses.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
It's very scalable and very easy to use.
It's scalable.
The scalability is also a 10 out of 10.
 

Stability Issues

Sentiment score
7.6
Dynatrace is highly stable, with users praising its reliability, quick support for issues, and proactive development efforts.
Sentiment score
8.0
Prisma Cloud offers reliable performance and stability, effectively handling environments with rare interruptions and quickly resolved issues.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
I would rate it a ten out of ten for stability.
Prisma Cloud is stable.
There were some instances when it was not as stable, particularly the Defender setup, where it did not work for three days, so my team had to escalate, and then it suddenly worked.
 

Room For Improvement

Dynatrace users seek improved .NET support, customization, performance, security, integrations, support, pricing clarity, and interface simplification.
Prisma Cloud needs improvements in documentation, UI, automation, integrations, pricing, and support, with challenges in compliance and cloud support.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
They have been the pioneers from inception, and they remain at the top of the Gartner chart.
From a developer's perspective, especially for organizations like banks developing their applications, ensuring API security before deploying them to the cloud is crucial.
Prisma Cloud is an excellent tool.
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
 

Setup Cost

Dynatrace offers advanced monitoring but can be costly due to a complex pricing model and potential scaling expenses.
Prisma Cloud is expensive but valued for comprehensive security, flexible licensing, and potential cost savings in multi-cloud environments.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
The cost was not on the higher side.
That's why a lot of our clients are shifting from cloud-native to Prisma Cloud: because of its effectiveness and because it is budget-friendly as well.
The solution is very expensive.
 

Valuable Features

Dynatrace excels in transaction tracing, AI analysis, and comprehensive visibility, enhancing operational efficiency with real-time insights and easy deployment.
Prisma Cloud enhances security with dynamic identity creation, compliance management, and integration across AWS and CI/CD pipelines.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
I have one example of a threat that Prisma proactively prevented. In 2021, Prisma discovered and resolved a Log4J vulnerability shortly after it was introduced.
CSPM can audit the current cloud configuration, identify misconfigurations, and assess risk.
It provides security across AWS, GCP, Azure, Oracle, and Alibaba.
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
350
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (5th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd)
Prisma Cloud by Palo Alto N...
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
111
Ranking in other categories
Web Application Firewall (WAF) (6th), Container Security (1st), Cloud Security Posture Management (CSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

Dynatrace and Prisma Cloud by Palo Alto Networks aren’t in the same category and serve different purposes. Dynatrace is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 8.8%, down 12.2% compared to last year.
Prisma Cloud by Palo Alto Networks, on the other hand, focuses on Cloud-Native Application Protection Platforms (CNAPP), holds 14.5% mindshare, down 20.4% since last year.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace8.8%
Datadog7.2%
Sentry5.8%
Other78.2%
Application Performance Monitoring (APM) and Observability
Cloud-Native Application Protection Platforms (CNAPP) Market Share Distribution
ProductMarket Share (%)
Prisma Cloud by Palo Alto Networks14.5%
Wiz23.8%
Microsoft Defender for Cloud10.4%
Other51.300000000000004%
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
VISHWJEET GAIKWAD - PeerSpot reviewer
Works very well for multi-cloud environments and is more cost-effective than cloud-native tools
Some of the clients onboard individual cloud accounts into Prisma Cloud. When any new service comes into the AWS, Azure, or any other cloud, Prisma Cloud generates a warning about the new service and any missing permissions to be able to ingest the logs. We then manually run a Terraform template for Azure or a CFT template for AWS. It is a manual task that we have to do as and when needed. It is a repetitive and manual task. They should find a way to automatically update the role with the CFT or Terraform template. It would be best if this task is automated. When an account is onboarded, if it is missing any permission, it should automatically be updated with the required permissions and policies. If they can do something from the AI security perspective, it will be helpful. I am not sure if it has any AI capabilities, but it would be helpful to have AI integration for finding out issues and remediating alerts.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
866,956 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise50
Large Enterprise287
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise20
Large Enterprise58
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We are able to easily see where our container vulnerabilities lie and and where cl...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
 

Also Known As

No data available
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: August 2025.
866,956 professionals have used our research since 2012.