We performed a comparison between Dynatrace and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to automatically identify infrastructure. It also offers session replay and impressive visualization features. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Dynatrace offers a solid ROI by decreasing downtime and saving customers money by consolidating tools. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications."
"The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds."
"I think with Dynatrace, it has helped to bring value to the business because now we can speak using the same language."
"For cloud, AI has been pretty useful so far when it comes to IT's ability to scale."
"I am primarily doing DC RUM, so on that side there are a lot of awesome abilities where people who can't implement an agent are able to still monitor a lot of their apps and decodes."
"The tool allows us to see if it is an infrastructural related issue and see what is affected right away."
"It alerts us, or can detect, potential problems which are building up."
"Dynatrace AppMon has allowed a deep dive review of performance problems in near real-time for our primary external website and related web apps and web services."
"The most valuable feature of the solution is reporting."
"The solution is quite easy to deploy."
"The features that our customers have found most valuable are their different type of reports including the drill down report, as well as the flexibility to connect to any number of appliances which can be connected to it centrally."
"From my perspective, we need to see the traffic in a good way so we can know what has happened in our network. The analyzing tools and the monitoring tools and the logs are the important part in the network."
"The log analysis and reporting are both quite good."
"Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs."
"It supports SQL for logging and reporting. Log data is inserted into the SQL database for log view and report generation."
"FortiAnalyzer has a user-friendly interface with a quick response and good analytics. It's very secure because it's taking the log from the devices on a secure channel, so there is no problem with that in your network."
"SSO options are missing."
"The dashboarding in Dynatrace is not very good. We have used other monitoring tools like AppDynamics. We are also using AppDynamics for some of our products. If I compare Dynatrace with those monitoring tools, the dashboarding is not as good. If I have to create a dashboard it takes me time, the experience is not that good."
"I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application)."
"Product reporting still needs improvement."
"The container platform could include more value-added features."
"Beginner video tutorials would really help."
"I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive."
"We sometimes have to run plugins on docker containers."
"The solution lacks business intelligence features. It's much too basic."
"The FortiAnalyzer is not scalable."
"The user interface could be a bit more user-friendly."
"The following could be better: operation and maintenance, high-availability architecture, and management link embedded in the transmission link."
"They need to make the monitor better."
"When using this solution, you need a high-level expert to make it work as it should."
"It is very important that FAZ can support FortiController as the architecture designed for the network. FortiController should be registered in FAZ at least for event logs."
"The pricing could be better."
Dynatrace is ranked 4th in Log Management with 340 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 81 reviews. Dynatrace is rated 8.8, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Graylog, Grafana Loki and LogRhythm SIEM. See our Dynatrace vs. Fortinet FortiAnalyzer report.
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