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DX Unified Infrastructure Management vs IDERA Uptime Infrastructure Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
57th
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (19th), Cloud Monitoring Software (33rd), AIOps (24th)
IDERA Uptime Infrastructure...
Ranking in Network Monitoring Software
87th
Ranking in IT Infrastructure Monitoring
73rd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.0%, up from 0.4% compared to the previous year. The mindshare of IDERA Uptime Infrastructure Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.0%
IDERA Uptime Infrastructure Monitor0.5%
Other98.5%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
Nafiu Garba - PeerSpot reviewer
Special Assistant to the Governor ICT COO at a tech services company with 201-500 employees
It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices
What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization. My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution."
"With UIM, the ROI is way up there."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"The most valuable feature are the data gathering capabilities, metrics, and being able to publish those."
"Any time we call up support, if the issue isn't resolved that day, I'm surprised."
"It's easy to push out across numerous servers. Very scalable."
"Not only are our internal processes simplified and enhanced by UIM but it also adds value to the services we provide to our customers."
"Monitors the infrastructure asset and also monitors as an IT service."
"Easy to setup and begin monitoring."
"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."
"Now with the features given through up.time we have over 300 + monitors constantly checking every environment that we have and also checking databases for errors."
"Customer Service: 5 stars! Excellent. Technical Support: 5 stars! Excellent."
 

Cons

"Some versions of the UIM HUB probe are unstable and causes the HUB tunneling to stop responding."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly."
"Support SLA for response and resolution is pathetic, even the quality of resolution is not up to the level of expectations."
"Support from the vendor has generally been rather slow and ineffective, at least in our case."
"Maybe a little bit more on the reporting side. It does integrate with a product called iReport, but that's very cumbersome to use."
"It requires a very skilled team to be able to deploy that application, and if you don’t invest in training and don’t go over a long training period, you might find it difficult to deploy."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"Scalability for redundant data centers is challenging."
"While you can restrict particular users to only see subsets of the reports, it isn't as easy as it could be."
"Maintenance windows need to be streamlined."
"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."
 

Pricing and Cost Advice

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
"I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
11%
Marketing Services Firm
7%
Performing Arts
7%
Construction Company
24%
Comms Service Provider
20%
Financial Services Firm
14%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
IDERA UIM, uptime software up.time
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö
Find out what your peers are saying about DX Unified Infrastructure Management vs. IDERA Uptime Infrastructure Monitor and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.