DX Unified Infrastructure Management vs Icinga comparison

DX Unified Infrastructure M...

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Executive SummaryUpdated on Aug 6, 2024

DX Unified Infrastructure Management and Icinga are two competitive IT infrastructure management solutions. DX Unified Infrastructure Management seems to have the upper hand due to its comprehensive monitoring capabilities and strong customer support.

Features: DX Unified Infrastructure Management offers valuable features such as extensive network monitoring, detailed application performance management, and comprehensive reporting tools. Icinga is known for its modular architecture, robust monitoring, and integration capabilities.

Room for Improvement: DX Unified Infrastructure Management users often mention the need for improved documentation and enhanced integration with third-party tools. Icinga users suggest a need for a more intuitive setup process and enhanced ease of use for new users.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management is noted for its straightforward deployment model and strong customer support, with users reporting fast response times and effective service. Icinga, despite its robust functionalities, can pose challenges during deployment due to its complex setup and customization requirements.

Pricing and ROI: DX Unified Infrastructure Management users generally find the initial setup cost justified by the wide array of features and the return on investment through improved infrastructure management. Icinga’s open-source nature offers a lower upfront cost, but users often incur additional expenses for customization and support.

To learn more, read our detailed DX Unified Infrastructure Management vs. Icinga Report (Updated: July 2025).

DX Unified Infrastructure Management vs. Icinga

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

75th

Ranking in Server Monitoring

23rd

Ranking in IT Infrastructure Monitoring

52nd

Ranking in Cloud Monitoring Software

40th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

AIOps (24th)

Icinga

Ranking in Network Monitoring Software

20th

Ranking in Server Monitoring

13th

Ranking in IT Infrastructure Monitoring

28th

Ranking in Cloud Monitoring Software

22nd

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.5% compared to the previous year. The mindshare of Icinga is 3.1%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

Great scalability, versatility, infrastructure coverage and ease of implementation

I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.

Read full review

Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monitoring infrastructure and business applications are the most valuable features."

"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."

"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."

"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."

"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."

"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."

"I recall the initial setup being straightforward."

"It provides a comprehensive monitoring solution for our open systems."

More DX Unified Infrastructure Management pros

"The apply rules feature saves a lot of time."

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"Icinga does the job and is fairly stable."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"An affordable solution for small organizations to do basic network monitoring."

More Icinga pros

Cons

"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."

"Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."

"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."

"We would like the navigation of this solution to be more user friendly for our system administrators."

"There should be wider coverage of storage infrastructure."

"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."

"We want to see more investment in the UI and the dashboard."

More DX Unified Infrastructure Management cons

"We have found some problems with Nagios, and support isn't very responsive."

"Icinga’s automation could be improved."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"The tool currently fails to provide notifications to users."

"The installation and configuration are very complex."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

More Icinga cons

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"The license cost depends on the number of probes and robots."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"Reasonable setup cost and licensing prices."

"CAD $400,000 annually."

"It's an open-source solution."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"We're using the free version of Icinga."

"This is an open-source solution with paid support."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is cheap."

"The product is inexpensive compared to other DBM products."

"The solution is free to use."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Performing Arts

12%

Computer Software Company

12%

Manufacturing Company

11%

Comms Service Provider

12%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

Fortra's Network Server Suite vs DX Unified Infrastructure Management

Comparisons

Compared 19% of the time

Zabbix vs DX Unified Infrastructure Management

Compared 11% of the time

NetCrunch vs DX Unified Infrastructure Management

Compared 9% of the time

Datadog vs DX Unified Infrastructure Management

Compared 8% of the time

Ixia Hawkeye vs DX Unified Infrastructure Management

Compared 8% of the time

More DX Unified Infrastructure Management Competitors

Zabbix vs Icinga

Compared 41% of the time

Nagios Core vs Icinga

Compared 20% of the time

Checkmk vs Icinga

Compared 10% of the time

Nagios XI vs Icinga

Compared 4% of the time

Datadog vs Icinga

Compared 3% of the time

More Icinga Competitors

Product Reports

DX Unified Infrastructure Management

August 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Download Icinga product report

August 2025

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Icinga Cloud Monitoring

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre