DX Unified Infrastructure Management vs Icinga comparison

DX Unified Infrastructure M...

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Executive SummaryUpdated on Aug 6, 2024

DX Unified Infrastructure Management and Icinga are two competitive IT infrastructure management solutions. DX Unified Infrastructure Management seems to have the upper hand due to its comprehensive monitoring capabilities and strong customer support.

Features: DX Unified Infrastructure Management offers valuable features such as extensive network monitoring, detailed application performance management, and comprehensive reporting tools. Icinga is known for its modular architecture, robust monitoring, and integration capabilities.

Room for Improvement: DX Unified Infrastructure Management users often mention the need for improved documentation and enhanced integration with third-party tools. Icinga users suggest a need for a more intuitive setup process and enhanced ease of use for new users.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management is noted for its straightforward deployment model and strong customer support, with users reporting fast response times and effective service. Icinga, despite its robust functionalities, can pose challenges during deployment due to its complex setup and customization requirements.

Pricing and ROI: DX Unified Infrastructure Management users generally find the initial setup cost justified by the wide array of features and the return on investment through improved infrastructure management. Icinga’s open-source nature offers a lower upfront cost, but users often incur additional expenses for customization and support.

To learn more, read our detailed DX Unified Infrastructure Management vs. Icinga Report (Updated: September 2025).

DX Unified Infrastructure Management vs. Icinga

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

73rd

Ranking in Server Monitoring

22nd

Ranking in IT Infrastructure Monitoring

50th

Ranking in Cloud Monitoring Software

38th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

AIOps (25th)

Icinga

Ranking in Network Monitoring Software

19th

Ranking in Server Monitoring

11th

Ranking in IT Infrastructure Monitoring

27th

Ranking in Cloud Monitoring Software

20th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.5% compared to the previous year. The mindshare of Icinga is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Icinga	2.8%
DX Unified Infrastructure Management	0.5%
Other	96.7%

Network Monitoring Software

Featured Reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

Great scalability, versatility, infrastructure coverage and ease of implementation

I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to implement."

"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."

"It is the foundation for our monitoring solution."

"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."

"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."

"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."

"Technical support is great."

"It's easy to push out across numerous servers. Very scalable."

More DX Unified Infrastructure Management pros

"Icinga does the job and is fairly stable."

"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"We have found the solution to be stable."

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"An affordable solution for small organizations to do basic network monitoring."

More Icinga pros

Cons

"The UIM has no features through goods and services yet. "

"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."

"The dashboards need to be improved."

"DX UIM's reporting and customization need to be improved."

"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."

"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."

"There should be wider coverage of storage infrastructure."

"It needs a little bit more functionality in the Admin Console."

More DX Unified Infrastructure Management cons

"The user interface should be improved."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"One of the areas that are frustrating is remote monitoring for more than one machine."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"The tool currently fails to provide notifications to users."

More Icinga cons

Pricing and Cost Advice

"Reasonable setup cost and licensing prices."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"CAD $400,000 annually."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"The license cost depends on the number of probes and robots."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"We're using the free version of Icinga."

"It's an open-source solution."

"The solution is free to use."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"This is an open-source solution with paid support."

"The product is inexpensive compared to other DBM products."

"The solution is cheap."

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Top Industries

By visitors reading reviews

Performing Arts

16%

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

13%

Computer Software Company

10%

Financial Services Firm

10%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	29
Midsize Enterprise	20
Large Enterprise	80

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

What do you like most about Icinga?

The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

Fortra's Network Server Suite vs DX Unified Infrastructure Management

Comparisons

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Compared 9% of the time

Ixia Hawkeye vs DX Unified Infrastructure Management

Compared 7% of the time

SelectStar vs DX Unified Infrastructure Management

Compared 7% of the time

Nagios Core vs DX Unified Infrastructure Management

Compared 6% of the time

More DX Unified Infrastructure Management Competitors

Zabbix vs Icinga

Compared 38% of the time

Nagios Core vs Icinga

Compared 18% of the time

Checkmk vs Icinga

Compared 11% of the time

Nagios XI vs Icinga

Compared 5% of the time

LibreNMS vs Icinga

Compared 3% of the time

More Icinga Competitors

Product Reports

DX Unified Infrastructure Management

October 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Download Icinga product report

September 2025

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Icinga Cloud Monitoring

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre