We performed a comparison between DX Unified Infrastructure Management and Icinga based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Technical support is great."
"It delivers our customers many metrics, so they may make decisions"
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"It is easy to implement but requires good planning."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"Macros and the ability to connect it to Google Maps are valuable features."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"Icinga does the job and is fairly stable."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"An affordable solution for small organizations to do basic network monitoring."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"We have found the solution to be stable."
"The Wi-Fi side needs improvement."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"We want to see more investment in the UI and the dashboard."
"DX UIM's reporting and customization need to be improved."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"Currently lacks a mobile application which would be helpful."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"The solution lacks many features important to higher-level IT management and network support."
"Icinga’s automation could be improved."
"We have found some problems with Nagios, and support isn't very responsive."
"The installation and configuration are very complex."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while Icinga is ranked 22nd in Network Monitoring Software with 16 reviews. DX Unified Infrastructure Management is rated 8.2, while Icinga is rated 7.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Centreon. See our DX Unified Infrastructure Management vs. Icinga report.
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