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DX Spectrum vs eG Enterprise comparison

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Executive Summary

We performed a comparison between DX Spectrum and eG Enterprise based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed DX Spectrum vs. eG Enterprise report (Updated: September 2022).
633,572 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features have been the interface and the ability to do equipment management.""The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component.""The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure.""Scalable and stable network monitoring tool with a simple setup.""It's a good tool. It's simple to do the configuration.""The most valuable features of DX Spectrum are the comprehensive alerts.""Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing.""The fault management is perfect."

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"The algorithm is the most valuable aspect of the solution.""Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.""What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics.""Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."

More eG Enterprise Pros →

Cons
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting.""Integration with some other tools, and integration with some Network Packet Broker, need some improvement.""The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function.""I think the management or configuration of devices needs some improvement.""For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts.""DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support.""Event correlation only works on one server, rather than on all of the servers in the same cluster environment.""Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."

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"The solution needs to enhance the management dashboards.""In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence.""eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.""In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."

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Pricing and Cost Advice
  • "The price is very high."
  • "The price of the solution is reasonable."
  • "Currently, a perpetual license but some services are moving to a subscription"
  • "The price is good enough to expect an ideal solution. It's expensive."
  • More DX Spectrum Pricing and Cost Advice →

  • "We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
  • "There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
  • "It is approximately $100 per agent on a monthly basis."
  • "The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
  • More eG Enterprise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The presentation layer is pretty simple and straightforward.
    Top Answer:The price is very high. It makes it very difficult with respect to the business because, with any other product, we have to look at a lower-cost licensing model. It would have to be much lower than… more »
    Top Answer:The visual is good but it's a little archaic. I think it's the way it's compiled, because I've been struggling recently with deploying it in different departments. The software still uses a 32 bit… more »
    Top Answer:Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
    Top Answer:I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT services… more »
    Top Answer:What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and… more »
    Ranking
    12th
    Views
    5,669
    Comparisons
    3,667
    Reviews
    14
    Average Words per Review
    424
    Rating
    8.4
    30th
    Views
    3,329
    Comparisons
    1,695
    Reviews
    4
    Average Words per Review
    786
    Rating
    7.8
    Comparisons
    Also Known As
    CA Spectrum
    Learn More
    Overview

    DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

    DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

    DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

    DX Spectrum Features

    DX Spectrum has many valuable key features. Some of the most useful ones include:

    • Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.
    • Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.
    • Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.
    • Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.
    • Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

    DX Spectrum Benefits

    There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

    • Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
    • DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.
    • Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

    Reviews from Real Users

    DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

    Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

    Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

    eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

    eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

    eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

    eG Enterprise Features

    • Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.

    • Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.

    • Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.

    • Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.

    • Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

    Reviews from Real Users

    “The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

    “Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

    Offer
    Learn more about DX Spectrum
    Learn more about eG Enterprise
    Sample Customers
    National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
    20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
    Top Industries
    REVIEWERS
    Financial Services Firm15%
    Comms Service Provider14%
    Healthcare Company14%
    Insurance Company10%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Government11%
    Financial Services Firm11%
    Comms Service Provider10%
    REVIEWERS
    Computer Software Company38%
    Energy/Utilities Company25%
    Financial Services Firm13%
    Legal Firm13%
    VISITORS READING REVIEWS
    Computer Software Company46%
    Government7%
    Comms Service Provider6%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business16%
    Midsize Enterprise16%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise10%
    Large Enterprise71%
    REVIEWERS
    Small Business44%
    Midsize Enterprise6%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise9%
    Large Enterprise71%
    Buyer's Guide
    DX Spectrum vs. eG Enterprise
    September 2022
    Find out what your peers are saying about DX Spectrum vs. eG Enterprise and other solutions. Updated: September 2022.
    633,572 professionals have used our research since 2012.

    DX Spectrum is ranked 12th in Network Monitoring Software with 14 reviews while eG Enterprise is ranked 30th in Network Monitoring Software with 4 reviews. DX Spectrum is rated 8.4, while eG Enterprise is rated 7.8. The top reviewer of DX Spectrum writes "Provides granular access control, highly scalable, and helpful for monitoring the entire network infrastructure". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". DX Spectrum is most compared with SolarWinds NPM, DX NetOps, Zabbix, Zenoss Service Dynamics and IBM Tivoli NetCool, whereas eG Enterprise is most compared with ControlUp, PRTG Network Monitor, Dynatrace, Zabbix and Goliath Performance Monitor. See our DX Spectrum vs. eG Enterprise report.

    See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.