"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."
"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."
"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels... are all very intuitive."
"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you."
"It helps to plan how you can scale up your environment, and it gives an overview of your entire infra."
"Easy access to resources of our cloud."
"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."
"This solution is not very scalable."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"We experience disconnections between the solutions own components."
"It would be helpful if CA provided online training for its customers."
"It needs to improve the capacity planning."
"It should have more reporting features. It will help in getting more reporting information."
Earn 20 points
DX Performance Management is ranked 2nd in Infrastructure Capacity Planning with 31 reviews while OpenText Cloud Optimizer is ranked 3rd in Infrastructure Capacity Planning. DX Performance Management is rated 8.2, while OpenText Cloud Optimizer is rated 8.6. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of OpenText Cloud Optimizer writes "Gives an overview of the entire infrastructure and helps with the optimization and capacity planning". DX Performance Management is most compared with DX Spectrum, Zabbix and OmniPeek, whereas OpenText Cloud Optimizer is most compared with BMC TrueSight Capacity Optimization.
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