We performed a comparison between DX Performance Management and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you."
"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."
"My sales representative, I would not trade him in for the world. He has done a really good job. I am really happy with him."
"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"You can create intelligent alerts so you have enough time to replace the router or interface before it's full. The same is applicable for CBQoS channels."
"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."
"One feature I like about CA Performance Management is the certification of the devices."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"End-user Synthetics and monitoring are very good."
"The integration and configuration of New Relic is straightforward and easy."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"We like the performance of the product."
"The Wi-Fi side needs improvement."
"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. "
"There are some areas in the technology right now, like with VMs, where we are lacking with our abilities to get inside the VM to monitor traffic within the machine."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The solution only supports the cloud platform and not on-premises."
"The solution should include more detailed reports for SQL database requests."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"There were some settings we had issues with."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
DX Performance Management is ranked 37th in Network Monitoring Software with 31 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. DX Performance Management is rated 8.2, while New Relic is rated 8.6. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX Performance Management is most compared with DX Spectrum and OmniPeek, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our DX Performance Management vs. New Relic report.
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