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Dropbox Business - Enterprise vs Google Cloud Storage vs Google Workspace comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Dropbox Business - Enterprise users experienced mixed ROI outcomes, valuing features and accessibility, but had cost-benefit uncertainties.
Sentiment score
1.0
Google Cloud Storage is reliable and efficient but lacks cost-saving benefits compared to Azure, with favorable return on investment.
Sentiment score
6.7
Google Workspace boosts productivity and efficiency with integration and collaboration features, despite potentially high costs.
 

Customer Service

Sentiment score
2.7
Dropbox Business offers responsive 24-hour support, an intuitive interface, but some users report slow responses or difficulty reaching assistance.
Sentiment score
3.8
Google Cloud Storage's customer support is generally praised for responsiveness, though some users report slower response times and prefer forums.
Sentiment score
5.1
Google Workspace offers varied customer service; users appreciate fast responses but face challenges with technical support and direct assistance.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
For SAP loads, Google provided a specific team, which resulted in good support.
We have self-studied to learn the services.
Even as a technical person, I struggle to find appropriate contact numbers or email addresses.
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
 

Scalability Issues

Sentiment score
7.2
Dropbox Business - Enterprise is scalable, accommodating larger companies' needs with flexible storage plans and adaptable subscription levels.
Sentiment score
5.8
Google Cloud Storage is highly scalable, allowing easy capacity adjustments and stable performance for both small and large user bases.
Sentiment score
7.4
Google Workspace is praised for its scalability, flexibility, and integration, despite minor resource limitations and licensing concerns.
Google Cloud Storage is scalable, but there are limitations.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
 

Stability Issues

Sentiment score
8.1
Dropbox Business - Enterprise is highly stable, with occasional syncing issues and internet-dependent performance causing minor user concerns.
Sentiment score
6.6
Google Cloud Storage is reliable and efficient, with high stability and performance ratings, maintaining data integrity globally.
Sentiment score
7.8
Google Workspace is praised for reliability and stability, despite occasional Outlook integration issues and internet-related performance hitches.
There was no direct experience with any instability during my involvement.
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
The stability of Google Workspace is excellent and very solid.
The only issue is collaboration with Outlook, where I am having a bit of a problem.
 

Room For Improvement

Dropbox Business Enterprise requires enhanced file sharing, security, integration, collaboration, usability, and pricing features for improved user experience.
Google Cloud Storage needs speed, cost improvements, user-friendly management, and enhanced security, integration, capacity, pricing, and data tools.
Google Workspace faces performance, usability, and integration issues, needing improvements in functionality, security, and productivity tools.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
They cover a broad range of products, which might affect their ability to compete well in certain niches.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
 

Setup Cost

Dropbox Business - Enterprise offers flexible subscriptions, appreciated for affordability, though some find it slightly expensive compared to alternatives.
Enterprise buyers find Google Cloud Storage pricing competitive, citing flexibility and moderate fees, despite occasional cost increases.
Google Workspace pricing ranges from $8-$15 per user, seen as reasonable but sometimes costly, with licensing complexity concerns.
Depending on your setup, Google Cloud Storage is economical, especially if you do not need high stability and scalability.
Google Cloud was cheaper compared to AWS and Azure.
The current cost is approximately seven to ten euros per user per month.
 

Valuable Features

Dropbox Business - Enterprise excels in usability, security, scalability, and integration, supporting enterprise collaboration across devices and platforms.
Google Cloud Storage provides scalability, strong security, seamless integration, and flexible features, making it reliable and user-friendly.
Google Workspace offers seamless integration, collaboration, security, multi-device access, and affordability with tools like Gmail, Drive, and Meet.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
The user interface of Google Cloud Storage is easy and consistent across all their products.
We do not experience any disruptions, and the service meets our needs and requirements.
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
The valuable features include the email service, email updates, and Google Drive.
 

Mindshare comparison

As of September 2025, in the Cloud Storage category, the mindshare of Dropbox Business - Enterprise is 7.9%, up from 5.1% compared to the previous year. The mindshare of Google Cloud Storage is 7.1%, down from 10.7% compared to the previous year. The mindshare of Google Workspace is 3.1%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Market Share Distribution
ProductMarket Share (%)
Google Cloud Storage7.1%
Dropbox Business - Enterprise7.9%
Google Workspace3.1%
Other81.9%
Cloud Storage
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
Manimaran Tannimalai - PeerSpot reviewer
User interface consistency facilitates seamless project planning and design for specialized tasks
While Google has made efforts to address SAP loads, the company lacks a product specialist focus. They cover a broad range of products, which might affect their ability to compete well in certain niches. Google's strength lies in their adapted approach to specific tasks, as seen with SAP loads. Generally, their focus is widespread.
Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Performing Arts
9%
Construction Company
9%
Computer Software Company
8%
Computer Software Company
15%
Comms Service Provider
8%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
14%
Educational Organization
10%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise31
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise17
Large Enterprise34
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise13
Large Enterprise27
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, si...
What is your experience regarding pricing and costs for Google Cloud Storage?
Google Cloud ( /products/google-cloud-reviews ) was cheaper compared to AWS ( /products/amazon-aws-reviews ) and Azur...
What needs improvement with Google Cloud Storage?
It took only five minutes to get everything working with Google Cloud Storage, so it was easy. For Google Cloud Stora...
What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the custom...
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor e...
What needs improvement with Google Workspace?
I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using ha...
 

Also Known As

No data available
No data available
G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
1. Adobe 2. Airbnb 3. Amazon 4. Apple 5. AT&T 6. Baidu 7. Cisco 8. Coca-Cola 9. Dell 10. eBay 11. Facebook 12. Ford 13. Google 13. HP 14. IBM 15. Intel 16. JPMorgan Chase 17. LinkedIn 18. Lyft 19. Microsoft 20. Netflix 21. Nike 22. Oracle 23. PayPal 24. Pinterest 25. Qualcomm 26. SAP 27. Spotify 28. Tesla 29. Toyota 30. Twitter 31. Visa 32. Walmart 33. WeWork
There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Find out what your peers are saying about NetApp, Google, Dropbox and others in Cloud Storage. Updated: August 2025.
867,497 professionals have used our research since 2012.