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Domo vs SAP Data Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Domo's impact varies widely; some report negative returns, while others achieve over 300% ROI through improved efficiency and decision-making.
Sentiment score
6.7
SAP Data Services delivers 300% ROI, cuts costs and time, enhances data quality, and offers rapid deployment with advanced technology.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
 

Customer Service

Sentiment score
6.7
Domo's customer and technical support is generally responsive but inconsistent, with room for improvement, especially for smaller clients.
Sentiment score
6.7
SAP Data Services customer support is praised for technical expertise but criticized for response delays and limited language options.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
Support-wise, they are good.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
The level three support is better because they know what they are doing.
 

Scalability Issues

Sentiment score
6.3
Domo supports scalable growth and user expansion, despite challenges with large files and some performance issues at high volumes.
Sentiment score
7.4
SAP Data Services is highly scalable, effectively supporting varied enterprise sizes with excellent workload management and expansion ratings.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Sigma, which is written for Snowflake, scales more easily than Domo.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
 

Stability Issues

Sentiment score
6.8
Domo is reliable with 99% uptime; issues usually arise from external factors, not from Domo itself.
Sentiment score
7.6
SAP Data Services is stable and reliable, with occasional crashes but generally user-friendly across various sectors, including telecom.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
 

Room For Improvement

Domo needs improved usability, integration, and support, along with intuitive interfaces, flexible pricing, and advanced features for better user experience.
SAP Data Services faces integration, performance, customization, and cost challenges, needing interface improvements and better multilingual and technical support.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
The documentation is not up to the mark.
 

Setup Cost

Domo offers costly but comprehensive BI solutions with flexible pricing, valued for integrating multiple functions without extra infrastructure.
SAP Data Services pricing is high, appealing to enterprises, with costs influenced by licensing, maintenance, and usage-based models.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
 

Valuable Features

Domo offers user-friendly tools for data transformation, visualization, and analytics, supporting scalability and diverse data source integration.
SAP Data Services offers robust ETL, integration, data quality features, user-friendly interface, SQL support, and scalable connectivity.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
I have been using it for four years and have been able to extract the information I need from it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
SAP Data Services is mainly used for extraction of data, and it works with all databases.
 

Categories and Ranking

Domo
Ranking in Data Integration
24th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
BI (Business Intelligence) Tools (6th), Business Performance Management (10th), Reporting (8th), Data Visualization (7th)
SAP Data Services
Ranking in Data Integration
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Data Quality (2nd)
 

Mindshare comparison

As of October 2025, in the Data Integration category, the mindshare of Domo is 0.7%, up from 0.2% compared to the previous year. The mindshare of SAP Data Services is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration Market Share Distribution
ProductMarket Share (%)
SAP Data Services1.9%
Domo0.7%
Other97.4%
Data Integration
 

Featured Reviews

Dave Ramos - PeerSpot reviewer
Has enabled me to integrate AI workflows and drive self-service analytics across organizations
There's room for improvement in their focus on enterprise clients. As a small business owner, there's nothing as powerful as Domo available for smaller organizations. I understand it's a business focus for them as they're looking to expand in that direction, but there's an opportunity to capture the SMB market by creating more capabilities. It's not necessarily about technical capabilities, but rather pricing that's geared towards the small business market. Capability-wise, it's very robust. If I had to stretch, I would suggest more integrations to other common tools, such as Zapier and operational tools like Mailchimp, where you can build and extend ETL in a no-code environment. While there are capabilities you can build from Domo's open APIs, having more native integrations in a no-code, low-code environment would be beneficial. Domo has many native integrations, but better tools for the SMB operational pipeline would be valuable.
Ramesh Pampana - PeerSpot reviewer
Has consistently provided impressive data handling capabilities and robust security features
Some of the most valuable features of SAP Data Services include data extraction where SAP is the best in that perspective, but when it comes to analytics or the reporting tool, I prefer to connect with Microsoft Power BI, which is a fantastic tool. Typically, from an end-user perspective, SAP has a huge amount of data, in terms of terabytes of data, but when you analyze that, the best form of visualization is always through Microsoft Power BI. SAP Data Services provides a best-in-class return on investment, as SAP's vision and forecast are absolutely amazing. They are ahead of technology, building an ecosystem that meets the standards of the fast-changing digital economy. SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
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Top Industries

By visitors reading reviews
University
12%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
Manufacturing Company
15%
Computer Software Company
10%
Government
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise20
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise36
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
Domo's pricing is high compared to other BI tools, and it is costly. I do not find Domo cost-effective; it would be very hard if it is a single user. However, if it goes with the organization's uti...
What needs improvement with Domo?
I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of y...
How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
 

Comparisons

 

Also Known As

corda
SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
Find out what your peers are saying about Domo vs. SAP Data Services and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.