| Product | Mindshare (%) |
|---|---|
| Mitel Communications Director | 2.9% |
| Cisco Unified Communications | 10.2% |
| 3CX Live Chat | 7.7% |
| Other | 79.2% |
Mitel Communications Director was previously known as Communications Director.
| Author info | Rating | Review Summary |
|---|---|---|
| Owner at a comms service provider with 51-200 employees | 4.5 | I've used Mitel's MiVoice Business for many years; it's a great, stable product. Upgrades are easy, and its numerous applications provide progressing functionality. I find it easy to use and program. |
| Director of Mitel Services at a tech vendor with 51-200 employees | After 8 years, I value its ACD and UCA features, providing easy remote access and programming. Setup was straightforward. We saw ROI in under a year with cloud savings, making the switch worthwhile. |