

Make and Dify are competitors in the software automation space. Make seems to have the upper hand due to its competitive pricing and supportive ecosystem, although Dify's feature richness is attractive for many tech buyers.
Features: Make offers customizable automation tools, integration capabilities, and versatile connections across platforms. Dify provides advanced analytical features, an intuitive design flow, and comprehensive operational insights.
Ease of Deployment and Customer Service: Make has straightforward deployment, a well-established community, and responsive assistance. Dify provides seamless deployment with comprehensive guidance and is praised for its proactive support and dedicated service teams.
Pricing and ROI: Make is known for its cost-effectiveness, low initial setup costs, and flexible plans that ensure substantial ROI. Dify, while at a higher price point, offers a significant ROI with feature-heavy solutions and efficiency improvements.
If a task would require an hour, it can now be done in seconds.
This results in cost saving and time saving, as whenever you save some time, that is equal to cost saving.
I have seen a return on investment so far, as Dify worked for me, but I do not have a metric to determine how much time it saved.
I have indeed seen a return on investment as it has saved us hundreds of hours in repetitive tasks, streamlining our follow-up to the leads that we are generating.
I implemented a booking system for my client that previously required data to be entered directly into Google Sheets and reminders to be sent manually; using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved.
With that extra time each month, I could focus more on sales and upscaling my business, so it is really worth it.
I have been impressed by the voice agent, the feedback the team requests, and the developments they have implemented so far.
Whenever you have questions, you get an instant answer.
I already understood how to use user input, the LLM model, and templates without needing guides.
We have escalated a few issues that we faced during some integrations, and we received reasonable responses from Make support.
They were doing the best job for my use cases and my problems.
When I had a problem during the pricing payment, the customer support handled it very well.
Rather than using a cloud-hosted platform, using a self-hosted platform means there can be scalability issues.
Dify's scalability is good and it handles growth or increased workloads effectively, depending upon the resources available.
I would need to consider cloud scaling, such as vertical and horizontal scaling as the number of users increases.
When you have an error, it is very hard to do error handling and debugging.
Make's scalability is very good, and if the pricing were lower, I could scale a lot more.
Whenever a new task comes to mind, I think about automating it with Make, which is good.
For EU customers, adding more documentation about how Dify processes the data when starting to use Dify would be really beneficial for companies in Europe to get started with Dify.
We currently use OpenAI Agents SDK, which requires you to build everything by code, but the observability is really good.
The only improvement would be if Dify provided an SMTP server that could be connected to automate Dify workflow management, as that would be a great option.
There should be clarity about whether the data is secure while passing through these automations or integrations created within Make.
I would love to have more detailed logs, step-by-step error tracing, and better visualization of failed executions, as I think it would improve the user experience significantly.
The lagging problem needs to be solved.
My experience with pricing, setup cost, and licensing is that it was free to use.
Dify is free to use and has a free license from GitHub under a Dify open-source license based on Apache 2.0.
The experience with pricing is that it is quite reasonable.
Licensing was affordable.
I found a solution that allows me to use Make almost for free, just using the Docker on-premises.
It's cost-effective and it's pocket-friendly.
Initially, we had about two weeks of time to implement the whole thing, but that was cut down to two days of time through using Dify.
Dify has positively impacted the organization because accuracy has been improved, and the time and complexity in flows that were manual are now automated.
Dify stands out to me because it is compliant with GDPR, and it is 100% compliant with GDPR rules.
Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn.
Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make.
The task that I would complete in a span of one day is completed in a matter of minutes by using Make.
| Product | Mindshare (%) |
|---|---|
| Make | 0.7% |
| Dify | 0.5% |
| Other | 98.8% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
Dify provides seamless integration and innovative features that optimize business processes for enhanced productivity. Its user-friendly design accommodates diverse use cases, making it a versatile choice for organizations seeking efficiency.
Dify revolutionizes workflow management with its intuitive platform. Designed with adaptability in mind, it serves businesses across industries by streamlining operations and facilitating collaboration. Dify's ecosystem allows for the integration of different tools, enhancing productivity and reducing the need for multiple systems. By offering a centralized hub for task management, it helps teams achieve their goals with relative ease and efficiency.
What are the key features of Dify?Dify's implementation strategy varies across industries. In retail, it connects inventory management systems to improve accuracy and reduce waste. In healthcare, it streamlines patient data processes for better caregiving. In manufacturing, it's used to optimize supply chain logistics, cutting down on lead times and boosting efficiency.
Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.
At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.
What features does Make offer?In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.
We monitor all AI Software Development reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.