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Device42 Reviews

Vendor: Device42
4.2 out of 5

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Helped 866,088 peers since 2012

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Device42 mindshare

As of August 2025, the mindshare of Device42 in the IT Asset Management category stands at 5.7%, down from 6.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
Device425.7%
ServiceNow20.4%
Lansweeper11.5%
Other62.400000000000006%
IT Asset Management

PeerResearch reports based on Device42 reviews

TypeTitleDate
CategoryIT Asset ManagementAug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonDevice42 vs ServiceNowAug 28, 2025Download
ComparisonDevice42 vs LansweeperAug 28, 2025Download
ComparisonDevice42 vs BMC Helix DiscoveryAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.220.4%91%223 interviewsAdd to research
Qualys VMDR4.13.2%94%94 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise13
By reviewers
By visitors reading reviews
Company SizeCount
Small Business151
Midsize Enterprise96
Large Enterprise389
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
9%
Government
7%
Retailer
5%
Energy/Utilities Company
5%
University
5%
Insurance Company
4%
Media Company
3%
Comms Service Provider
2%
Transportation Company
2%
Construction Company
2%
Educational Organization
2%
Non Profit
2%
Real Estate/Law Firm
2%
Outsourcing Company
2%
Performing Arts
2%
Wholesaler/Distributor
1%
Recruiting/Hr Firm
1%
Legal Firm
1%
Pharma/Biotech Company
1%
Marketing Services Firm
1%
Leisure / Travel Company
1%
Recreational Facilities/Services Company
1%
Engineering Company
1%
Aerospace/Defense Firm
1%
Consumer Goods Company
1%
Logistics Company
1%

Compare Device42 with alternative products

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Device42 customers

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Device42 Reviews Summary
Author infoRatingReview Summary
Manager, Technical Delivery at GE4.0Device42 excels in asset management, providing precise hardware tracking and placement, enhancing customer satisfaction. Despite its robust capabilities, the pricing strategy needs improvement. The solution offers valuable reporting, aiding management and insurance processes with a solid ROI.
MR at a financial services firm with 201-500 employees4.0I use Device42 for network discovery and asset management. It effectively discovers various devices and provides interactive dashboards. Although reporting can improve, its quick support response and cost-effectiveness make it a strong contender against larger competitors like BMC and ServiceNow.
Cloud automation developer at Clarivate Analytics4.0We use Device42 to manage our private cloud assets and investigate system events. Its REST API and agentless discovery reduce dependencies, but the architecture needs modernization. Despite some performance issues, we've seen a good ROI.
Consultant at Wipro Limited4.0I used Device42 for a customer’s migration, praising its reporting, dependency mapping, and discovery features. While its ROI is good, the price is high compared to alternatives like BMC Discovery, and its support knowledge base could improve.
System Admin at a tech services company with 51-200 employees4.5We used Device42 for its configuration database manager, finding its import feature straightforward for managing device information. However, mapping items and real-time configuration need improvement, along with integration between Device42 and Jira for better data handling.
Windows System Administrator II at a tech services company with 201-500 employees4.5We implemented Device42 to map server connections and monitor service configurations. Its valuable topology layout and asset discovery are commendable, but configuring rPDUs was cumbersome due to the need for multiple discovery jobs.
Sales Director at SINAPSIS4.5I use Device42 for managing physical assets and IT, finding its agentless application dependency mapping particularly valuable. Although it lacks AI features, it surpasses our previous solution by simplifying asset relationships without manual intervention.
Cloud Engineer at a computer software company with 1,001-5,000 employees3.5Device42 serves as our company's CMDB, offering valuable features like agentless service discovery and application mapping. Although its discovery capabilities are robust, improvements are needed in database discovery, especially for Oracle Exadata, and documentation for custom queries.