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Dell Encryption Enterprise [EOL] vs WinMagic SecureDoc comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Encryption Enterprise ...
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
WinMagic SecureDoc
Average Rating
7.0
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
Endpoint Encryption (10th), Mobile Data Protection (8th)
 

Featured Reviews

LM
Helpful auto-decryption features and great tech support, but problems with adding new applications and a time-consuming decryption process
I see a lot of room for improvement in a couple of areas. One is that the decryption process is a bit complex and takes a lot of time, depending on how many files you have. If that can be improved, it would be great. Second, whenever there is an operating system-related problem, for example, if the OS gets corrupted and I need to reinstall the operating system, it's very difficult because first, I have to move the data onto another disk. From there, I have to decrypt and install the operating system and then copy it back, which consumes a lot of time. So if that can be improved, it would also be great. One additional feature I would be interested in is an easy way to unlock a file. Whenever a file gets locked or encrypted, the admin should have an easy unlock mechanism or some superior control to get the file unlocked on the fly, which would save a lot of time.
it_user774159 - PeerSpot reviewer
Provides DLP and security of all company data on workstations, however we had issues with deployment on legacy-formatted drives
The Central Management server Provides DLP and security of all company data on workstations. MacOS X is missing features. OS X High Sierra is still not supported. 11 months. We had issues with deployment on legacy-formatted drives so make sure you know how your drives are formatted. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"The technical support provided by Dell EMC comes with proactive technical support."
"The Central Management server."
 

Cons

"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"Some customers have less security in the solution regarding their data."
"MacOS X is missing features."
 

Pricing and Cost Advice

Information not available
"Licensing and pricing is on par with the market."
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Top Industries

By visitors reading reviews
No data available
Government
16%
Financial Services Firm
13%
Healthcare Company
12%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

 

Also Known As

No data available
SecureDoc
 

Overview

Information not available
 

Sample Customers

Information Not Available
NEC Group,Export Development Canada, SecureDoc University of Guelph, Swiss Bank, Suva (Swiss Accident Insurance), Money Partners (UK), Children's Hospital of Denver, The Hospital for Sick Children (SickKids), Arch Chemicals
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