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Dell Encryption Enterprise [EOL] vs Microsoft BitLocker comparison

 

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Encryption Enterprise ...
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft BitLocker
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
66
Ranking in other categories
Endpoint Encryption (1st), Mobile Data Protection (1st)
 

Featured Reviews

LM
Helpful auto-decryption features and great tech support, but problems with adding new applications and a time-consuming decryption process
I see a lot of room for improvement in a couple of areas. One is that the decryption process is a bit complex and takes a lot of time, depending on how many files you have. If that can be improved, it would be great. Second, whenever there is an operating system-related problem, for example, if the OS gets corrupted and I need to reinstall the operating system, it's very difficult because first, I have to move the data onto another disk. From there, I have to decrypt and install the operating system and then copy it back, which consumes a lot of time. So if that can be improved, it would also be great. One additional feature I would be interested in is an easy way to unlock a file. Whenever a file gets locked or encrypted, the admin should have an easy unlock mechanism or some superior control to get the file unlocked on the fly, which would save a lot of time.
Ibrahin Gamal - PeerSpot reviewer
Data protection improves while users adapt to user access complexities
Recovery options are useful with Microsoft BitLocker. When we get the recovery key from Microsoft, people who we show how BitLocker works did not know the facts about BitLocker. When we tell them about recovery keys, it is very difficult for them to get to the users who have issues in their PCs and do not have the knowledge. When IT asked about the scenario, it was difficult for them. They needed something where they could go to the administration portal to unlock the PC for the user, but we tell them that when a user asks for a recovery key, it consists of 32 numbers to unlock their PC. They observed cost savings after implementing Microsoft BitLocker because they requested BitLocker with System Center. They found that it did not have a high cost, as it is a built-in feature in Windows. When they asked about other solutions, it was very expensive for large numbers in other corporates or organizations. They were very satisfied with Microsoft BitLocker with System Center Configuration Manager.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"The technical support provided by Dell EMC comes with proactive technical support."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"It comes bundled with other Microsoft solutions."
"They observed cost savings after implementing Microsoft BitLocker because they requested BitLocker with System Center."
"You can do a silent remote deployment very fast."
"The tool has improved the starting up of our notebooks and end-user devices."
"BitLocker is completely stable."
"It's my understanding that the initial setup is straightforward."
"The product is stable."
"It maintains security on my computer. Since I travel a lot, it gives me confidence that if, for some reason, my computer is lost, my data won't be compromised."
 

Cons

"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"Some customers have less security in the solution regarding their data."
"The solution’s user interface could be improved."
"BitLocker should be available on standard Windows. We need to spend money on a Pro license to get BitLocker because it's essential to protect our customers' data. We don't want that to fall into the wrong hands."
"Microsoft BitLocker is far away from the threats in data security. It is not the number one solution for security, but I think it is a good layer in this process."
"There is room for improvement in stability."
"More customization options would have been nice, such as password selection, actions when the screen is locked, etc."
"The solution could improve by having a centralized GUI for management."
"I would like to be able to encrypt our cloud tenancy."
"User profiles can be improved so that people can create their own passwords. It has one password per machine, which is a problem. We would prefer each user to have his or her own boot password. Each user can have a username and password or biometrics, such as fingerprints and iris scanner, integrated into the boot process, but I really can't see that coming anytime soon, if ever."
 

Pricing and Cost Advice

Information not available
"The cost of this solution is bundled in with part of the subscription for the Microsoft Cloud. We have users subscribed to Enterprise E5 and it comes with E5"
"We can activate the product at no cost."
"The solution’s pricing is reasonable."
"It operates on a subscription model on an annual basis."
"Microsoft BitLocker is a free feature when you are using Microsoft solutions."
"The price of this solution should be more competitive."
"It is a totally free solution."
"We already use Microsoft products, and Microsoft BitLocker is an add-on product that is free of cost for us."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What should one take into account when replacing PGP with Microsoft BitLocker?
Beware to make backup of useful data, then use reverse decryption policy from Symantec panel/McAfee ePO to decrypt the DE partitions while it is sometimes more straightforward and faster to reinsta...
Would you choose Microsoft BitLocker or McAfee Complete Data Protection?
Microsoft BitLocker is very intuitive and easy to maintain. It is basically the global standard solution for drive encryption and successfully fulfills regulatory needs in terms of data protection....
How does Microsoft BitLocker compare with Symantec Endpoint Encryption?
Microsoft BitLocker is very intuitive and easy to maintain. It is basically the global standard solution for drive encryption and it successfully fulfills regulatory needs in terms of data protecti...
 

Also Known As

No data available
BitLocker, MS BitLocker
 

Overview

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Sample Customers

Information Not Available
ACV, Proaxis Therapy, Choice Hotels International, adnymics GmbH, Intermedia, NMBS/SNCB
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