We performed a comparison between Dell Data Protection Advisor and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It generates very detailed reports, which makes things easier when it comes to IT auditing."
"The deduplication is probably the most valuable feature of that requirement."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"This is a stable solution."
"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."
"The initial setup is very easy. It's not overly complex."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Technical support is very good."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."
"There is a steep learning curve to use the interface and to create new reports, this could be made easier. If the solution could provide more drag and drop functionality to build more advanced reports that would be very helpful."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"It's a bit difficult for first-time users."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
Effectively managing your data protection environment can be labor intensive and complex. It requires knowledge of backup applications, replication technologies, and the entire supporting infrastructure, yet it is critical in keeping your data secure.
With Dell Data Protection Advisor, you can automate and centralize the collection, monitoring and reporting of this data and get a single, comprehensive view of your environment, no matter where your data resides. This includes monitoring data on AWS, Microsoft Azure and Google Cloud.
With clear visibility, you can gain actionable insight and effectively manage service levels while reducing costs and complexity. You can also collect and report on that data to help other stakeholders make the best decisions for your organization.
Data Protection Advisor is available as part of Dell Data Protection Suite.
MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.
MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.
Dell Data Protection Advisor is ranked 46th in Backup and Recovery Software with 5 reviews while MSP360 Backup is ranked 37th in Backup and Recovery Software with 5 reviews. Dell Data Protection Advisor is rated 7.2, while MSP360 Backup is rated 8.0. The top reviewer of Dell Data Protection Advisor writes "Easy to use, flexible, configurable dashboards, and effective script capabilities". On the other hand, the top reviewer of MSP360 Backup writes "Flexible in terms of storage and cost and doesn't require firewall changes on the client's premises". Dell Data Protection Advisor is most compared with Veeam Backup & Replication, Dell Avamar, Dell NetWorker, Veritas NetBackup and Dell PowerProtect Data Manager, whereas MSP360 Backup is most compared with Veeam Backup & Replication, Acronis Backup, Veeam Backup for Office 365, N-able Cove Data Protection and Commvault Complete Data Protection. See our Dell Data Protection Advisor vs. MSP360 Backup report.
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