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Dell Data Protection Advisor vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Data Protection Advisor
Ranking in Backup and Recovery
25th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (43rd), Disaster Recovery (DR) Software (28th), MSP Backup (4th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Dell Data Protection Advisor is 0.5%, down from 0.5% compared to the previous year. The mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Proactive support with predictive insights and seamless integration
As a system engineer, I am deploying Dell Data Protection Advisor solutions, especially in the areas of protection like Avamar, NetWorker, and Data Domain. Our team has deployed these solutions for three organizations in Africa and India Dell Data Protection Advisor provides proactive support by…
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."
"The deduplication is probably the most valuable feature of that requirement."
"The product's ability to give predictions and advice on how to protect data is incredible."
"It generates very detailed reports, which makes things easier when it comes to IT auditing."
"I can increase the tool's licensing as per my requirement with no conditions applied."
"The reporting feature and the Dell's continuous improvement of the solution are the most valuable features. The solution not only supports Dell Power Products but also other products."
"The most valuable aspects of the solution are the compression and the duplication."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The most valuable feature of MSP360 Backup is its reliability."
"The solution is easy to access and handles things efficiently."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is simple to use and easy to configure."
"General ease of use and performance of the Windows version is the most valuable feature."
 

Cons

"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"There is a steep learning curve to use the interface and to create new reports, this could be made easier. If the solution could provide more drag and drop functionality to build more advanced reports that would be very helpful."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"Some minor adjustments could be made regarding the graphical interface and customization options."
"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."
"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"It's a bit difficult for first-time users."
"Dell Data Protection Advisor's feature for data domain protection needs enhancement."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution's pricing is very high."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The graphics are looking a bit old and should be updated."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
 

Pricing and Cost Advice

"It's not very expensive — I think the price is fair."
"The product is affordable."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"Its pricing needs improvement."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
8%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The product pricing has been satisfactory, particularly with the economy of scale in our agreement.
What needs improvement with Dell Data Protection Advisor?
The product could be improved by addressing intermittent collector failures affecting status reports' accuracy. Additionally, enhancing bulk update capabilities for items like cost centers would be...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
 

Also Known As

DPA
Cloudberry Backup
 

Overview

 

Sample Customers

Nielsen, Trek Bicycle, Cal-Israel Credit Cards
StratX
Find out what your peers are saying about Dell Data Protection Advisor vs. MSP360 Backup and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.