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Dell Data Protection Advisor vs MSP360 Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Data Protection Advisor
Ranking in Backup and Recovery
38th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
51st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (36th), Disaster Recovery (DR) Software (30th), MSP Backup (6th)
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Dell Data Protection Advisor is 0.7%, up from 0.6% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Data Protection Advisor0.7%
MSP360 Backup1.1%
Other98.2%
Backup and Recovery
 

Featured Reviews

CanBolat - PeerSpot reviewer
Solution Architect at GlassHouse
Has provided centralized monitoring for backup operations and reduced deployment times
The benefits of Dell Data Protection Advisor are that deployment and enablement are very easy. You can see everything in the backup infrastructure centrally. The real-time data gathering and monitoring process is robust. The predictive analytics feature in Dell Data Protection Advisor provides predictions about backup size and capacity for future periods.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deduplication is probably the most valuable feature of that requirement."
"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."
"DPA can provide daily report cards for our auditors, which fulfills our reporting requirements."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"My impression of the stability of the solution is that it is quite good."
"I can increase the tool's licensing as per my requirement with no conditions applied."
"The reporting feature and the Dell's continuous improvement of the solution are the most valuable features. The solution not only supports Dell Power Products but also other products."
"As an example, we improved our RTO and RPO."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"I would recommend the solution; it's a very trustworthy solution."
"General ease of use and performance of the Windows version is the most valuable feature."
"The most valuable feature of MSP360 Backup is its reliability."
"Provides connectivity to a lot of different cloud storage solutions."
"It has allowed me to implement a cost effective, highly configurable solution."
 

Cons

"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."
"We have encountered issues where we were unable to pull data from the database server. It should also improve the backward compatibility."
"From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs addressing."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."
"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"It's a bit difficult for first-time users."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The product could be more user-friendly."
"The interface could use some updating."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The other issue is that I don't like the implementation of the SQL backup."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
 

Pricing and Cost Advice

"The product is affordable."
"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
"It's not very expensive — I think the price is fair."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"The solution is expensive."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Performing Arts
12%
Outsourcing Company
10%
Manufacturing Company
8%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The pricing of Dell Data Protection Advisor is very competitive among other vendors, and the license model is more economical than other vendor products.
What needs improvement with Dell Data Protection Advisor?
Dell Data Protection Advisor is somewhat complicated, but this depends on the software limitations. However, you can scale it if you work on the virtualization platform. There are no limitations re...
What is your primary use case for Dell Data Protection Advisor?
We use Dell Data Protection Advisor for backup operations. Dell Data Protection Advisor is very useful for the central view of the whole backup process, monitoring success and failed backups, and t...
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Also Known As

DPA
Cloudberry Backup
 

Overview

 

Sample Customers

Nielsen, Trek Bicycle, Cal-Israel Credit Cards
StratX
Find out what your peers are saying about Dell Data Protection Advisor vs. MSP360 Backup and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.