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Dell Data Protection Advisor vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Data Protection Advisor
Ranking in Backup and Recovery
39th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (42nd), Disaster Recovery (DR) Software (31st), MSP Backup (5th)
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Dell Data Protection Advisor is 0.5%, up from 0.5% compared to the previous year. The mindshare of MSP360 Backup is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell Data Protection Advisor0.5%
MSP360 Backup0.7%
Other98.8%
Backup and Recovery
 

Featured Reviews

AnkurGupta1 - PeerSpot reviewer
Offers seamless integration with robust data privacy features
I am currently working with other companies on data center solutions. In our data center, we work with HP, Dell, and Nutanix on data center build-up and migrations. I work with Dell Data Protection Advisor for cloud, though not extensively, and we provided that solution to one customer and are awaiting their approval. I am a reseller and service provider. We implemented Dell Data Protection Advisor for data privacy, and another team handles data protection and related issues. I did not work extensively on specific features, so nothing particularly stands out. From my reseller and end customer perspective, I would rate Dell Data Protection Advisor an eight out of ten as it is a good solution.
CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspects of the solution are the compression and the duplication."
"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."
"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."
"I have never found any glitch in any Dell solution to date."
"The reporting feature and the Dell's continuous improvement of the solution are the most valuable features. The solution not only supports Dell Power Products but also other products."
"The deduplication is probably the most valuable feature of that requirement."
"It generates very detailed reports, which makes things easier when it comes to IT auditing."
"I can increase the tool's licensing as per my requirement with no conditions applied."
"MSP360 Backup's most valuable feature is its backup interface."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The most valuable feature of MSP360 Backup is its reliability."
"General ease of use and performance of the Windows version is the most valuable feature."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The solution is simple to use and easy to configure."
"Provides connectivity to a lot of different cloud storage solutions."
 

Cons

"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs addressing."
"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."
"There is a steep learning curve to use the interface and to create new reports, this could be made easier. If the solution could provide more drag and drop functionality to build more advanced reports that would be very helpful."
"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"It's a bit difficult for first-time users."
"We have encountered issues where we were unable to pull data from the database server. It should also improve the backward compatibility."
"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The graphics are looking a bit old and should be updated."
 

Pricing and Cost Advice

"For pricing, I would rate Dell 2 out of 5. It's affordable."
"It's not very expensive — I think the price is fair."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
"The product is affordable."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"The solution is expensive."
"I rate the price of MSP360 Backup a seven out of ten."
"We have a very good return on investment."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Performing Arts
11%
Government
9%
Financial Services Firm
9%
Energy/Utilities Company
8%
Computer Software Company
10%
Educational Organization
9%
Construction Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The product is satisfactory regarding pricing, setup cost, and licensing.
What needs improvement with Dell Data Protection Advisor?
From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs add...
What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What is your primary use case for MSP360 Backup?
We use the platform for VM and SQL backup purposes.
 

Also Known As

DPA
Cloudberry Backup
 

Overview

 

Sample Customers

Nielsen, Trek Bicycle, Cal-Israel Credit Cards
StratX
Find out what your peers are saying about Dell Data Protection Advisor vs. MSP360 Backup and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.