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Dell Data Protection Advisor vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Data Protection Advisor
Ranking in Backup and Recovery
25th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
63rd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Cloud Backup (48th), Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (29th), SaaS Backup (42nd)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Dell Data Protection Advisor is 0.5%, down from 0.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Proactive support with predictive insights and seamless integration
As a system engineer, I am deploying Dell Data Protection Advisor solutions, especially in the areas of protection like Avamar, NetWorker, and Data Domain. Our team has deployed these solutions for three organizations in Africa and India Dell Data Protection Advisor provides proactive support by…
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."
"It supports our chargeback process by identifying resource users, which helps ensure that departments are billed accurately for data protection services rather than receiving them for free."
"The platform's most valuable features are data protection and retention."
"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."
"It generates very detailed reports, which makes things easier when it comes to IT auditing."
"The deduplication is probably the most valuable feature of that requirement."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"I can increase the tool's licensing as per my requirement with no conditions applied."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"The initial setup was straightforward and we received support from the manufacturer."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
 

Cons

"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"The product could be improved by addressing intermittent collector failures affecting status reports' accuracy."
"The solution requires more integration with our other solutions. I know that they have full integration with VMware because it is also from EMC. However, we have to have better integration with Microsoft and Nutanix as well."
"It is difficult to manage the solution with the available tools. You need to know exactly what are you are doing."
"The functionality of the Data Protection Advisor is limited and is something that is lacking in this solution. Other solutions like CloudIQ and DDMC provide a much better outlook on how data protection should be done."
"The stability of the solution needs improvement for stand alone users."
"It's a bit difficult for first-time users."
"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
 

Pricing and Cost Advice

"If the customer has huge lineup of Dell Products then they receive discount on the pricing."
"For pricing, I would rate Dell 2 out of 5. It's affordable."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"The product pricing has been satisfactory, particularly with the economy of scale in our agreement."
"It's not very expensive — I think the price is fair."
"The product is affordable."
"You need to make an upfront payment for three, five, or seven years and renew the licenses for support. We can do an annual maintenance contract with Dell. I would rate the product's pricing a six out of ten."
"I appreciate their pricing. We went for this solution for its pricing."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
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Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
7%
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell Data Protection Advisor?
The platform's most valuable features are data protection and retention.
What is your experience regarding pricing and costs for Dell Data Protection Advisor?
The product pricing has been satisfactory, particularly with the economy of scale in our agreement.
What needs improvement with Dell Data Protection Advisor?
The product could be improved by addressing intermittent collector failures affecting status reports' accuracy. Additionally, enhancing bulk update capabilities for items like cost centers would be...
What is your experience regarding pricing and costs for Infrascale Platform?
I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...
What needs improvement with Infrascale Platform?
I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...
What is your primary use case for Infrascale Platform?
We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.
 

Also Known As

DPA
Infrascale Platform
 

Overview

 

Sample Customers

Nielsen, Trek Bicycle, Cal-Israel Credit Cards
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Dell Data Protection Advisor vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.