Dell Data Protection Advisor vs Infrascale Backup &amp; Disaster Recovery comparison

Dell Data Protection Advisor vs. Infrascale Backup & Disaster Recovery

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.8

Dell Data Protection Advisor offers significant financial benefits and privacy protection, achieving a 75% return, favored by engineers and customers.

Sentiment score

6.5

Infrascale Backup & Disaster Recovery provides cost-effective, efficient protection with faster restoration, minimizing downtime and enhancing profitability for businesses.

From a customer perspective, this is definitely a good solution financially as it protects their privacy, and currently customers are primarily focused on data privacy.

For more quotes and insights, download the Dell Data Protection Advisor report

Lead Consultan at HCL Technologies

No quotes available

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

Customer Service

Sentiment score

8.0

Dell Data Protection Advisor customer service is responsive and helpful, though deployment assistance could improve, earning ratings of 7-8.

Sentiment score

7.1

Infrascale Backup & Disaster Recovery excels in customer service with responsive support, technical expertise, and proactive communication improvements.

No quotes available

For more quotes and insights, download the Dell Data Protection Advisor report

The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.

President at a media company with 11-50 employees

Their average mean time to resolve open tickets is an hour.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.

Hans Seidl

President at LET US DEAL WITH IT, LLC

Scalability Issues

Sentiment score

7.9

Dell Data Protection Advisor effectively supports diverse networks, praised for scalability but requires proper sizing for optimal expansion.

Sentiment score

5.8

Infrascale Backup & Disaster Recovery offers scalable solutions from small to large enterprises, with occasional upgrade needs for optimal performance.

No quotes available

For more quotes and insights, download the Dell Data Protection Advisor report

One person can manage hundreds and hundreds of endpoints without any issues.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

Stability Issues

Sentiment score

9.1

Dell Data Protection Advisor is praised for its reliability and stability, with minor issues not affecting overall performance.

Sentiment score

7.4

Users find Infrascale Backup reliable, with resolved performance issues and minor challenges in software backup and local caching.

I have worked with Dell for more than 20 years now without encountering any issues.

For more quotes and insights, download the Dell Data Protection Advisor report

Lead Consultan at HCL Technologies

I would rate the stability a ten out of ten.

President at IT1 Service

There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at a media company with 11-50 employees

Room For Improvement

Dell Data Protection Advisor needs better integration, user interface enhancements, security updates, data insights, and adjusted pricing for competitiveness.

Infrascale Backup & Disaster Recovery needs enhanced performance, flexibility, and support while addressing import delays and improving tech support.

Response time is the main problem that needs addressing.

For more quotes and insights, download the Dell Data Protection Advisor report

Lead Consultan at HCL Technologies

Many customers do not rely on just one cloud provider and want to work with multiple clouds.

President at a media company with 11-50 employees

When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

Setup Cost

Dell Data Protection Advisor is competitively priced with potential discounts, though additional costs for licenses and consulting may arise.

Infrascale offers a dynamic pricing model based on data volume, with fair licensing but room for improved list prices.

The product is satisfactory regarding pricing, setup cost, and licensing.

For more quotes and insights, download the Dell Data Protection Advisor report

Lead Consultan at HCL Technologies

To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.

President at IT1 Service

We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.

Gregory Lemmon

Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd

The per-terabyte pricing is very competitive compared to the others.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at a media company with 11-50 employees

Valuable Features

Dell Data Protection Advisor provides flexible data protection, integration, and reporting with compliance support, enhancing efficiency and oversight.

Infrascale Backup & Disaster Recovery offers user-friendly management, rapid recovery, versatile infrastructure support, and excellent backup speeds with responsive support.

Dell Data Protection Advisor can integrate with VMware, physical tape library, other backup solutions, Oracle solution, and CA Arcserve, making it a comprehensive solution.

For more quotes and insights, download the Dell Data Protection Advisor report

Lead Consultan at HCL Technologies

Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.

President at a media company with 11-50 employees

What I like the most about it is that backups and restores are simple, straightforward, and clean.

For more quotes and insights, download the Infrascale Backup & Disaster Recovery report

President at IT1 Service

Categories and Ranking

Dell Data Protection Advisor

Ranking in Backup and Recovery

34th

Average Rating

8.2

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

23rd

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Backup (19th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (15th), SaaS Backup (12th)

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Dell Data Protection Advisor is 0.4%, down from 0.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Offers seamless integration with robust data privacy features

Lead Consultan at HCL Technologies

I am currently working with other companies on data center solutions. In our data center, we work with HP, Dell, and Nutanix on data center build-up and migrations. I work with Dell Data Protection Advisor for cloud, though not extensively, and we provided that solution to one customer and are awaiting their approval. I am a reseller and service provider. We implemented Dell Data Protection Advisor for data privacy, and another team handles data protection and related issues. I did not work extensively on specific features, so nothing particularly stands out. From my reseller and end customer perspective, I would rate Dell Data Protection Advisor an eight out of ten as it is a good solution.

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

11%

Performing Arts

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Healthcare Company

13%

Performing Arts

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Dell Data Protection Advisor?

The platform's most valuable features are data protection and retention.

What is your experience regarding pricing and costs for Dell Data Protection Advisor?

The product is satisfactory regarding pricing, setup cost, and licensing.

What needs improvement with Dell Data Protection Advisor?

From a service perspective, improvements are needed at Dell because when customers call, it takes a long time to get a response for calls or emails. Response time is the main problem that needs add...

What is your experience regarding pricing and costs for Infrascale Platform?

I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...

What needs improvement with Infrascale Platform?

Infrascale Backup & Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...

What is your primary use case for Infrascale Platform?

I have been using Infrascale Backup & Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...

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Product Reports

Dell Data Protection Advisor

August 2025

Download Dell Data Protection Advisor product report

Infrascale Backup & Disaster Recovery

August 2025

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

DPA

Infrascale Platform

Overview

Effectively managing your data protection environment can be labor intensive and complex. It requires knowledge of backup applications, replication technologies, and the entire supporting infrastructure, yet it is critical in keeping your data secure.

With Dell Data Protection Advisor, you can automate and centralize the collection, monitoring and reporting of this data and get a single, comprehensive view of your environment, no matter where your data resides. This includes monitoring data on AWS, Microsoft Azure and Google Cloud.

With clear visibility, you can gain actionable insight and effectively manage service levels while reducing costs and complexity. You can also collect and report on that data to help other stakeholders make the best decisions for your organization.

Data Protection Advisor is available as part of Dell Data Protection Suite.

Dell Technologies

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

Nielsen, Trek Bicycle, Cal-Israel Credit Cards

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies