Dell CloudIQ vs Moogsoft comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
44th
Average Rating
8.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Moogsoft
Ranking in IT Infrastructure Monitoring
40th
Average Rating
7.6
Number of Reviews
12
Ranking in other categories
IT Operations Analytics (7th), AIOps (13th)
 

Mindshare comparison

As of July 2024, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 1.3%, up from 1.3% compared to the previous year. The mindshare of Moogsoft is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
No other categories found
IT Operations Analytics
8.2%
AIOps
4.7%
 

Featured Reviews

Yaswanth Yathaluru - PeerSpot reviewer
Oct 17, 2022
Easily visualize your environment's performance and forecast its capacity
Our company uses the solution for forecasting capacity and performance via cloud visualization that is maintained by Dell.  The solution is a maintenance tool that is used by our storage and backup teams to view PowerScale and our cloud.  The tool for forecasting capacity is valuable.  PowerScale…
Michael Wenn - PeerSpot reviewer
Jun 10, 2024
Provides strong event correlation features, but its initial setup should be made easier
The solution's integrations are out of the box, and it is easy to integrate the tool with many technologies through its APIs. Moogsoft is always deployed on the cloud. Since it's a SaaS-based solution, it's cloud-delivered but also deploys to a hybrid or on-premises situation. The solution attaches itself to any environment size, but it's delivered via SaaS. The solution has room for improvement, but it's a pretty good technology. It does very well in delivering a big impact for businesses. Now, since it's owned by Dell and has the financial backing, it'll go from strength to strength. It's built by two very experienced co-founders who have used this type of technology before and were very much ahead of the curve. I'm still implementing the solution, and it is a platform that can deliver to something as big as HSBC. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"It's convenient because you can access it from a mobile device without needing a laptop."
"Has really nice roll-up dashboards."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"The tool for forecasting capacity is valuable."
"The AI component allows you to check previous cases and diagnose problems easily."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"I like the prediction features."
"The product currently seems to be a few steps ahead of the competition."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft is easily deployable and ready to use."
 

Cons

"Supporting legacy systems is an area that can be improved."
"The reporting capabilities of this solution could be improved."
"Doesn't do well in terms of integrating with technologies other than Dell."
"PowerScale is the only file system offered and that is limiting."
"In terms of improvement, they should enhance the product range."
"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."
"They should consider including Chatbot."
"The solution's initial setup is complex, and it should be made easier."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
 

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
"When compared to other solutions, it is quite good."
"It's a very cost-effective and competitive product."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
14%
Financial Services Firm
11%
Legal Firm
6%
Financial Services Firm
23%
Computer Software Company
13%
Manufacturing Company
9%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell CloudIQ?
Fewer vulnerabilities have been observed in the four years we have used the solution.
What needs improvement with Dell CloudIQ?
It would be even better if it could include information on servers and other hardware components in addition to storage.
What is your primary use case for Dell CloudIQ?
We use it primarily for storage management.
What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What is your experience regarding pricing and costs for Moogsoft?
The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution. On a scale from one to ten, where one is cheap and ten is expensi...
What needs improvement with Moogsoft?
The solution's initial setup is complex, and it should be made easier.
 

Comparisons

 

Overview

 

Sample Customers

North Carolina State University
RetailNext
Find out what your peers are saying about Dell CloudIQ vs. Moogsoft and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.