We performed a comparison between Dell CloudIQ and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"Fewer vulnerabilities have been observed in the four years we have used the solution."
"The tool for forecasting capacity is valuable."
"Has really nice roll-up dashboards."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The Event Management feature is quite valuable."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"I like the prediction features."
"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft is easily deployable and ready to use."
"Doesn't do well in terms of integrating with technologies other than Dell."
"PowerScale is the only file system offered and that is limiting."
"The reporting capabilities of this solution could be improved."
"Supporting legacy systems is an area that can be improved."
"In terms of improvement, they should enhance the product range."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The documentation and flexibility for generic integration could be improved."
"It is taking a long time to set it up and could do more to roll out quickly."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews while Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews. Dell CloudIQ is rated 7.8, while Moogsoft is rated 7.6. The top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". Dell CloudIQ is most compared with HPE OneView, Cisco Intersight, Lenovo XClarity Orchestrator, NetApp Cloud Insights and Zabbix, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and Datadog. See our Dell CloudIQ vs. Moogsoft report.
See our list of best IT Infrastructure Monitoring vendors.
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