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Deepgram vs IBM Watson Speech To Text comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Deepgram
Ranking in Speech-To-Text Services
4th
Average Rating
8.0
Reviews Sentiment
8.1
Number of Reviews
5
Ranking in other categories
Text-To-Speech Services (4th)
IBM Watson Speech To Text
Ranking in Speech-To-Text Services
5th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ariel Lindenfeld - PeerSpot reviewer
Excellent quality, great speech-to-text recognition, and responsive support
Two things come to mind for improvement. Maybe they have fixed these, or maybe there is something new, and we haven't implemented it yet. One improvement could be dual-channel audio. We've had issues in the past where it generates the transcript, and a lot of the text is duplicated. I understand why it would happen. It's an audio file with more than one channel of the same speaker, which is what may cause the duplicated text. That said, it would be great either to have a way for Deepgram to realize that it's basically the same audio on two channels and only transcribe one of them or at least give us a warning that it's happening. We've found workarounds, however, a better solution from Deepgram's side would be great. The other issue comes up when some changes are made on their end, and we want to test them. We've had one to two instances where they tell us that we have access, and we try to test something out, and it turns out we don't. When that happens, then they have to fix something on their end. It's not a big deal. We have a Slack channel with them where we can quickly touch base. We let them know, and they will get back to us and fix the access. It's not something we're doing very often.
reviewer964722 - PeerSpot reviewer
Easy to understand, configure, and use
I would recommend it. IBM has several other solutions that can connect to it, so no need to buy different pieces from several providers. If you want to find a good solution for the customer and put some translation tool or machine learning for text understanding and so on, you can get this from IBM. It can be a one-stop shop for a good solution. I would rate this solution an eight out of ten. It has good quality, and it's easy to work with.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have been using in the tool have been very stable."
"The solution's Speech-to-Text conversion feature is really awesome."
"The speed of the solution for transcribing videos is good."
"Deepgram is able to handle large volumes of audio data without compromising accuracy."
"The recognition of industry-specific terminology phrases and abbreviations is really important for us. We were able to get a good level of industry specificity with Deepgram."
"It was easy to understand, easy to configure, and easy to use."
 

Cons

"The area of live transcription could be improved. Sometimes, Deepgram's WebSocket is disposed due to redundancy."
"I would like it to be more accurate."
"The solution does not properly identify the number of speakers."
"Deepgram is currently restricted to only the English variants, but it should include other languages, such as German or French."
"We've had issues in the past where it generates the transcript, and a lot of the text is duplicated."
"The quality needs to be updated. For speech to text, support for additional languages can be included. For example, support for the large markets in Eastern Europe, such as Polish or Romanian, would be nice."
 

Pricing and Cost Advice

"Deepgram is a cheap solution."
"When using Deepgram, one needs to pay for the hours or minutes for which the transcription is needed."
"The solution’s pricing is cheap."
"The pricing is moderate."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
University
11%
Retailer
11%
Comms Service Provider
9%
Computer Software Company
25%
Government
15%
University
14%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Deepgram?
The pricing was very good. Although the competitors also would have saved us a lot of money, we were mainly looking for the right level of quality of the transcript.
What needs improvement with Deepgram?
Two things come to mind for improvement. Maybe they have fixed these, or maybe there is something new, and we haven't implemented it yet. One improvement could be dual-channel audio. We've had issu...
What is your primary use case for Deepgram?
We primarily use the solution for transcribing speech to text. We use it to record phone calls and meetings and then transcribe them.
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Overview

 

Sample Customers

Information Not Available
American Airlines, UBank, Bitly, Eurobits
Find out what your peers are saying about Microsoft, Google, Amazon Web Services (AWS) and others in Speech-To-Text Services. Updated: April 2025.
851,174 professionals have used our research since 2012.