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Deepgram pros and cons

Vendor: Deepgram

4.2 out of 5

9 reviews
77% willing to recommend

Pros & Cons summary

Deepgram offers remarkable speed for video transcription with low latency under 200 milliseconds. Though excelling in industry-specific terminology and handling large audio volumes efficiently, it faces challenges like speaker identification and text duplication. Language support limitations exist, missing German and French, and quality varies with accents. Feedback-driven improvements are ongoing, yet scalability and ROI concerns with the pay-as-you-go model lead users to alternatives after prolonged development periods.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Deepgram excels in transcribing videos quickly, making it a preferred choice for video content.

Industry-specific terminology recognition is strong, allowing for accurate transcription of specialized content.

Reliability is ensured with stable features and the ability to handle large audio volumes without compromising accuracy.

Deepgram's speed and accuracy in transcription, especially in Spanish, set it apart from other solutions.

Low latency is a standout feature, significantly enhancing the efficacy of voice agents.

CONS

Deepgram does not properly identify the number of speakers.

There are instances where it generates transcripts with a lot of duplicated text.

It is currently restricted to only English variants, and should include languages like German or French.

Live transcription needs improvement as Deepgram's WebSocket can be disposed due to redundancy.

Transcription quality could be enhanced, especially for accents from Chilean or Argentine speakers.

Deepgram Pros review quotes

KV

Full Stack Developer at Global IT App Info Solution

May 24, 2024

The speed of the solution for transcribing videos is good.

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Ariel Lindenfeld

VP Product at PeerSpot

May 30, 2024

The recognition of industry-specific terminology phrases and abbreviations is really important for us. We were able to get a good level of industry specificity with Deepgram.

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AWS | Back-End Team Lead at eScribers, LLC

Jun 24, 2024

The features that I have been using in the tool have been very stable.

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Full Stack Developer at Pluginfy Technologies

Jun 25, 2024

The solution's Speech-to-Text conversion feature is really awesome.

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Back End Developer at AskHumans

Jun 28, 2024

Deepgram is able to handle large volumes of audio data without compromising accuracy.

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reviewer2764962

Co-founder at a tech services company with 1-10 employees

Oct 13, 2025

Deepgram's transcription stands out compared to other solutions primarily due to its speed and accuracy; those are important points for me because not all providers or tools handled Spanish well, but Deepgram adjusted perfectly for that use case, and we also chose 11Labs voice, a South American voice, which worked very well with Deepgram.

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Technology Architect & Hands-On Leader | Prototyping, Automation, AI/LLM Integration | 20+ Years in at a consultancy with 1,001-5,000 employees

Oct 17, 2025

The best thing with Deepgram is they are continually evolving and doing a lot of market research, and they take feedback seriously.

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Naveen Chowdary

AI Applied Engineer at Flexon Technologies Talent360.ai

Oct 20, 2025

The most valuable capabilities of Deepgram that I've found so far include low latency, as it offers less than 200 milliseconds, which is not provided by any other text-to-speech models.

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Oliver Spitzkat

Software Engineer at BIFROTEK

Oct 22, 2025

Deepgram's low latency transcription has greatly impacted my ability to deliver reliable voice agents and provided very good transcription.

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Deepgram Cons review quotes

KV

Full Stack Developer at Global IT App Info Solution

May 24, 2024

The solution does not properly identify the number of speakers.

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Ariel Lindenfeld

VP Product at PeerSpot

May 30, 2024

We've had issues in the past where it generates the transcript, and a lot of the text is duplicated.

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AWS | Back-End Team Lead at eScribers, LLC

Jun 24, 2024

I would like it to be more accurate.

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Free Report: Deepgram Reviews and More

Learn what your peers think about Deepgram. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,310 professionals have used our research since 2012.

Full Stack Developer at Pluginfy Technologies

Jun 25, 2024

Deepgram is currently restricted to only the English variants, but it should include other languages, such as German or French.

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Back End Developer at AskHumans

Jun 28, 2024

The area of live transcription could be improved. Sometimes, Deepgram's WebSocket is disposed due to redundancy.

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reviewer2764962

Co-founder at a tech services company with 1-10 employees

Oct 13, 2025

Regarding improvements for Deepgram, I think the quality of the transcriptions could be enhanced, as the Spanish accent poses challenges, making it harder to transcribe some words, and considering additional accents from Chilean or Argentine speakers could improve the model's performance with local words.

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Technology Architect & Hands-On Leader | Prototyping, Automation, AI/LLM Integration | 20+ Years in at a consultancy with 1,001-5,000 employees

Oct 17, 2025

The traditional Speech-to-Text doesn't understand when the user is done speaking in bot conversations.

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Naveen Chowdary

AI Applied Engineer at Flexon Technologies Talent360.ai

Oct 20, 2025

We haven't seen a return on investment with Deepgram so far; we have been building POCs for the last two years but recently switched to AWS in the last two months due to scalability issues with the pay-as-you-go model.

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Oliver Spitzkat

Software Engineer at BIFROTEK

Oct 22, 2025

When I had an AI interview for coding, Deepgram didn't capture the names of programming languages or well-known LLMs accurately all the time.

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Product Categories

Product Categories

Text-To-Speech Services

Speech-To-Text Services

AI Customer Support

AI Sales & Marketing

AI Scheduling & Coordination

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Product Categories

Product Categories

Text-To-Speech Services

Speech-To-Text Services

AI Customer Support

AI Sales & Marketing

AI Scheduling & Coordination

Popular Comparisons

Popular Comparisons

Microsoft Azure Speech Service vs Deepgram

Amazon Polly vs Deepgram

Google Cloud Text-to-Speech vs Deepgram

Google Cloud Speech-to-Text vs Deepgram

Amazon Transcribe vs Deepgram

AssemblyAI vs Deepgram

ElevenLabs vs Deepgram

Gladia vs Deepgram

Rev.ai vs Deepgram

Speechmatics vs Deepgram

See all alternatives

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