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Datadog vs NetXMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (8th)
NetXMS
Ranking in Network Monitoring Software
28th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.4%, down from 4.7% compared to the previous year. The mindshare of NetXMS is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
UK
Offers custom monitoring functionality, user-friendly interface, custom maps feature and open source
Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing. As a large company, we integrate different systems together. We'd like to see some improved functionalities for enhanced integration. For example, our incident management system isn't currently integrated with NetXMS. Ideally, we'd like the alerts generated in the monitoring system to automatically create tickets in our ticketing system, similar to how some other systems function. NetXMS doesn't offer this functionality itself because they are not an incident management or ticketing system vendor. They allow integration with other vendors, but our ticketing system isn't currently supported. So they recommend using it with any other application of our choice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
"It is great that creating an incident is possible from Slack while having all the relevant data in Datadog."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"The dashboards are great."
"The dashboards are super convenient to us for a more zoomed out view of what is going on with each integration that we utilize."
"Excellent autocomplete for everything in the UI."
"The integration into AWS is key as well as our software is currently bound to AWS."
"APM is great and has provided low-effort out-of-the-box observability for various services."
"We have a large network spanning over 1000 kilometers. NetXMS provides visibility and sends alerts. Typically, most monitoring systems monitor every 60 seconds, but NetXMS allows us to adjust this. For critical links, we can set it to check every second. For our high-priority financial customers, we monitor every second. So, every three seconds, we receive another email and a Telegram alert. This helps us meet our SLAs (Service Level Agreements) with our high-priority customers."
 

Cons

"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"Additional metrics should be included."
"We've had some issues where we had Datadog automatically turned on in AWS regions that we weren't using, which incurred a small but steady cost that amounted to tens of thousands of dollars spent over a few weeks."
"We would love to see a % consumed and alert us if we are over budget before getting an overage charge 20 days into the month."
"I would like to see the integration between PagerDuty and Datadog improved. The tags in Datadog don't match those in PagerDuty, and we have to make it work."
"Lately, chat support has a longer waiting time."
"Sometimes it’s difficult to customize certain queries to find specific things, specifically with the logging solution."
"I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment."
"Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing."
 

Pricing and Cost Advice

"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"The solution's pricing depends on project volume."
"This solution is budget friendly."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"It didn't scale well from the cost perspective. We had a custom package deal."
"It has a module-based pricing model."
"They prefer monthly subscriptions."
"Since it's open-source, there are obviously no licensing fees. There are additional operational costs, like the cost of hosting it somewhere."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
6%
Computer Software Company
15%
Comms Service Provider
14%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about NetXMS?
We have a large network spanning over 1000 kilometers. NetXMS provides visibility and sends alerts. Typically, most monitoring systems monitor every 60 seconds, but NetXMS allows us to adjust thi...
What is your experience regarding pricing and costs for NetXMS?
Since it's open-source, there are obviously no licensing fees. There are additional operational costs, like the cost of hosting it somewhere. Since it's on-premises, the cost isn't too high. We jus...
What needs improvement with NetXMS?
Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be b...
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
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Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: April 2025.
853,118 professionals have used our research since 2012.