We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"The dashboards and the performance of the software have been great."
"The flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on."
"The performance of Datadog is good."
"The most valuable features are the dashboards and the reporting."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"Flame graphs are pretty useful for understanding how GraphQL resolves our federated queries when it comes to identifying slow points in our requests. In our microservice environment with 170 services."
"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"An excellent solution that is easy and intuitive to implement."
"The most valuable feature is the monitoring of processes."
"The dashboard allows you to see what's going on in the overall system."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"Nagios XI helped me to draw the network and check for system failures."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"The Wi-Fi side needs improvement."
"I would like testing for data in the future."
"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."
"It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities."
"They could have better log reporting."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"When it comes to storing the logs with Datadog, I'm not sure why it costs so much to store gigabytes or terabytes of information when it's a fraction of the cost to do so myself."
"Billing should be more transparent."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The interface could be more user-friendly."
"The installation and monitoring need improvement."
"Technical support is an area that needs improvement. It is not available 24/7."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"The product's stability could be even better."
Datadog is ranked 2nd in Network Monitoring Software with 136 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and Wireshark. See our Datadog vs. Nagios XI report.
See our list of best Network Monitoring Software vendors, best Cloud Monitoring Software vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.