We performed a comparison between CyberArk Privileged Access Manager and IBM Security Verify Access based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components."
"Because we now have the ability to grant access to management utilities like DNS Manager, Sequel Studio, and MMC, in a secure fashion, without system admins being required to continually reenter various passwords that are stored who knows where, it has really made the system admin's job much easier. It has made the PSM's job much easier. It has made the auditor's job and the security team's job and the access manager's job significantly easier, because we're able to move much more quickly toward a role-based access management system, and that is really streamlining the whole onboarding/offboarding management process."
"This solution is quite stable."
"With CyberArk, you can be fully confident that your existing accounts are secure. You will be 100 percent"
"Securely protects our TAP/NUID and privileged access accounts within the company."
"For a while, there were individual IDs having privileged access. We wanted to restrict that. We implemented the solution so that it can be more of internal control. We can have session recordings happening and reduce our attacks."
"Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control."
"The Vault offers great capabilities for structuring and accessing data."
"The solution has powerful authentification and authorization. It offers a good way to increase security."
"From the integration point of view, it supports SAML, OIDC, and OAuth. For legacy applications that don't have support for SAML and other new protocols, it provides single sign-on access to end-users. From the integration compatibility point of view, it is highly capable."
"I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth."
"The most valuable feature of IBM Security Access Manager, at least for my company, is multi-factor authentication. That's the only feature my company is using. The solution works well and has no glitches. IBM Security Access Manager is a very good solution, so my company is still using it."
"It's a good solution for identification and access management."
"Its stability and UI are most valuable."
"The tool provides a password vault, single sign-on, and multifactor authentication. It offers various authentication methods like fingerprint integration, one-time passwords, or tokens sent via email or SMS. This ensures secure access to your accounts by providing multiple authentication options."
"I think having a distributed architecture would certainly help this solution."
"Tech support staff can be more proactive."
"It can be made user-friendly, in the sense of the console is pretty outdated."
"The lead product has a slow process. There are some reports and requirements from CyberArk which are not readily available as an applicable solution. We have made consistent management requests in the logs."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"We'd like to see the creation of some kind of memo field for each device account, which could be used, in our network at least, to leave a note about the device for either the security or network engineering team members."
"It can be integrated with other systems, but it is not easy to integrate. It takes too long to integrate it. Its integration should be easier and simpler."
"What we'd like improved in IBM Security Access Manager is its onboarding process as it's complex, particularly when onboarding new applications. We need to be very, very careful during the onboarding. We have no issues with IBM Security Access Manager because the solution works fine, apart from the onboarding process and IBM's involvement in onboarding issues. If we need support related to the onboarding, we've noticed a pattern where support isn't available, or they don't have much experience, or we're not getting a response from them. We're facing the same issue with IBM Guardium. As we're just focusing on the multi-factor authentication feature of IBM Security Access Manager and we didn't explore any other features, we don't have additional features to suggest for the next release of the solution, but we're in discussion about exploring ID management and access management features, but those are just possibilities because right now, we're focused on exploring our domain."
"The user interface for users and administrators could be improved to make it easier. Automating some functions could also be beneficial."
"There are a lot of areas that can be improved, but the main area is the lack of customization. You cannot easily customize anything in the product. It is not easy to tweak the functionality. It is challenging to change the out-of-the-box functionality."
"The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."
"Configuration could be simplified for the end-user."
"They can improve the single sign-on configuration for OIDC and OAuth. That is not very mature in this product, and they can improve it in this particular area. OIDC is a third-party integration that we do with the cloud platforms, and OAuth is an authorization mechanism for allowing a user having an account with Google or any other provider to access an application. Organizations these days are looking for just-in-time provisioning use cases, but IBM Security Access Manager is not very mature for such use cases. There are only a few applications that can be integrated, and this is where this product is lagging. However, in terms of configuration and single sign-on mechanisms, it is a great product."
"The user interface needs to be simplified, it's complex and not user-friendly."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while IBM Security Verify Access is ranked 10th in Access Management with 7 reviews. CyberArk Privileged Access Manager is rated 8.8, while IBM Security Verify Access is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of IBM Security Verify Access writes "Supports on-prem and cloud environments, has good integration capabilities, and is easy to adopt". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas IBM Security Verify Access is most compared with Microsoft Entra ID, Okta Workforce Identity, ForgeRock, F5 BIG-IP Access Policy Manager (APM) and PingID. See our CyberArk Privileged Access Manager vs. IBM Security Verify Access report.
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