Symantec Identity Governance and Administration and CyberArk Identity compete in the identity management and security category. CyberArk Identity appears to have the upper hand, particularly in security features and integration capabilities.
Features: Symantec Identity Governance and Administration supports decentralized group membership management and reduces help desk workloads through automated workflows. It also enables scalable identity lifecycle provisioning. CyberArk Identity offers role-based access controls, advanced integration with existing systems, and secure password rotation to enhance enterprise security.
Room for Improvement: Symantec Identity Governance and Administration needs improvement in its bulk load capabilities and user interface. Its complexity and cost also require skilled users. CyberArk Identity could improve its governance platform, integration with multiple domains, and user interface to enhance operability.
Ease of Deployment and Customer Service: Symantec Identity Governance and Administration is primarily on-premises, affecting deployment speed and scalability. CyberArk Identity provides flexibility with both public and private cloud options. The customer service for both is generally positive, although Symantec needs to improve response times and expertise in technical support.
Pricing and ROI: Symantec Identity Governance and Administration is priced per user, offering potential savings despite high initial costs. It is cost-competitive, especially for existing CA customers. CyberArk Identity is considered expensive compared to competitors, but users value its comprehensive features, justifying the cost. Both products promise good ROI through automation and reduced manual processes.
By the second month, we started seeing the benefits and achieved a return on investment.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
There is a timeout period that I do not like, requiring repeated verification.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Integration or deployment is extremely difficult for CyberArk Identity.
To enhance the product, they can consider improving the user interface of the software.
Something they could improve is the management of multifactor authentication.
They are lower than some of their competitors.
I compared it with other products, and it does not require a heavy investment.
The pricing is acceptable.
Regarding pricing, it can be quite a lot for small companies.
Technically, the product does everything one would expect from an identity and access management platform.
It protects our platform, application, network, and infrastructure resources on any device.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It's very low cost in comparison to Microsoft solutions.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
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