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CyberArk Identity vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Many users find CyberArk Identity valuable for saving time, enhancing security, fostering efficiency, and yielding beneficial returns.
Sentiment score
6.8
One Identity Safeguard boosts security, reduces investigation time, cuts costs, and improves efficiency by automating access control.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
We have seen a 12% return on investment with One Identity Safeguard, and we have saved a significant amount of money.
CTO at DishIs Technologies
The time is reduced by nearly fifty percent for our audit preparation and compliance reporting compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
I have seen a return on investment through reduced audit effort and fewer security incidents related to privileged access, along with significant time savings for IT and security teams by automating access control and password management.
office administrator at Gitarattan International Business School
 

Customer Service

Sentiment score
6.4
CyberArk Identity's customer service is generally effective but faces criticism for response delays and expertise inconsistencies.
Sentiment score
6.8
One Identity Safeguard's customer service is praised for efficiency and reliability, despite occasional inconsistencies in response times.
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
Sometimes, I get a very helpful response and they address issues on a call.
Systems Administrator at a university with 10,001+ employees
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.4
CyberArk Identity is praised for its scalability, accommodating diverse company sizes and ease of license expansion.
Sentiment score
7.3
One Identity Safeguard scales well for most environments but requires infrastructure planning and improvements in high availability and cost management.
We can use it on different phones and computers, demonstrating its scalability.
Program associate at IMAGINE HER
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
Systems Administrator at a university with 10,001+ employees
I would rate it a nine out of ten for scalability.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Stability Issues

Sentiment score
8.0
CyberArk Identity is highly praised for its reliable stability, quick issue resolution, and effective performance, despite network connectivity challenges.
Sentiment score
7.8
One Identity Safeguard is stable, performant, with reliable support, minor bugs, and effective high availability configurations enhance robustness.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
I would rate it a nine out of ten for stability.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
One Identity Safeguard is very stable and can handle the workload easily; I have not seen any downtime.
office administrator at Gitarattan International Business School
 

Room For Improvement

CyberArk Identity requires user interface improvements, better integration, enhanced documentation, and easier deployment for improved adoption and operations.
One Identity Safeguard needs integration improvements, better session management, intuitive interfaces, and enhanced support, with demands for lower pricing.
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Setup Cost

CyberArk Identity pricing is high but justified for enterprises with discounts and flexible licensing to balance costs.
Enterprise users find One Identity Safeguard pricey but justified by its value, offering competitive, flexible pricing and robust capabilities.
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
The pricing is acceptable.
Program associate at IMAGINE HER
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
It is more expensive than Secret Server but way less expensive than CyberArk.
IAM Specialist
 

Valuable Features

CyberArk Identity enhances security and efficiency through integrations, password management, user monitoring, and comprehensive compliance and risk analysis tools.
One Identity Safeguard enhances security with session recording, privileged access management, and seamless integration while simplifying compliance and reducing risks.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
 

Categories and Ranking

CyberArk Identity
Ranking in User Entity Behavior Analytics (UEBA)
9th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
One Identity Safeguard
Ranking in User Entity Behavior Analytics (UEBA)
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
52
Ranking in other categories
Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (3rd)
 

Mindshare comparison

As of January 2026, in the User Entity Behavior Analytics (UEBA) category, the mindshare of CyberArk Identity is 0.7%, up from 0.3% compared to the previous year. The mindshare of One Identity Safeguard is 2.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA) Market Share Distribution
ProductMarket Share (%)
One Identity Safeguard2.5%
CyberArk Identity0.7%
Other96.8%
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
SachinShelar - PeerSpot reviewer
Manager, Account Services Delivery at Softcell Technologies Limited
Privileged access has become centralized and streamlines multi-client audits and compliance
The best features we can highlight are privileged password vaulting and automatic password rotation, just-in-time privileged access, and session monitoring and recording. These features together stand out because they significantly reduce credential exposure, enforce least privilege access, and provide full auditing visibility across multiple client environments, as we are a service delivery and IT service delivery company with multiple customer environments and access. We rely most on just-in-time privileged access with credential vaulting. It is easy for the team to use day-to-day because access requests and approvals are streamlined and automated. Credentials are never exposed and sessions are automatically logged. After initial setup, adoption was smooth and it fit well into our existing operational workflows without adding stress to our operational team to adapt to the new technology. One Identity Safeguard has strengthened privileged access security across our multiple client environments. We have seen a reduction in shared credentials and unauthorized access. We have also seen faster approval for admin tasks and improved audit readiness. It has streamlined compliance reporting and reduced the operational risk of managing multiple client environments manually. Implementing this solution, we have reduced privileged account-related incidents by thirty percent. We have also cut manual password management time by nearly fifty to sixty percent. Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
11%
University
9%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise17
Large Enterprise19
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your experience regarding pricing and costs for One Identity Safeguard?
My experience with pricing, setup cost, and licensing has been a good experience overall, as the back and forth with One Identity is something that is acceptable; other tools have options to do thi...
What needs improvement with One Identity Safeguard?
One Identity Safeguard could be improved with a password manager and an identity manager as one big access management system. I believe improvements could be made around integrating with other tools.
What is your primary use case for One Identity Safeguard?
My main use case for One Identity Safeguard is using only one module for privileged session, which we use for admins and contractors. A quick specific example of how my team uses One Identity Safeg...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Cavium
Find out what your peers are saying about CyberArk Identity vs. One Identity Safeguard and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.