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CyberArk Identity vs IBM Security Identity Governance and Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Identity Management (IM)
9th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Authorization Software (3rd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Access Management (8th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
IBM Security Identity Gover...
Ranking in Identity Management (IM)
30th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
User Provisioning Software (14th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of CyberArk Identity is 2.3%, down from 2.4% compared to the previous year. The mindshare of IBM Security Identity Governance and Intelligence is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
CyberArk Identity2.3%
IBM Security Identity Governance and Intelligence1.2%
Other96.5%
Identity Management (IM)
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
reviewer1830612 - PeerSpot reviewer
Head, Cybersecurity at a tech services company with 11-50 employees
We use the solution to ensure organizations conform to industry base certifications and best practices
We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases I think the product's most…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CyberArk Identity is the adaptive interface."
"The solution has good technical support."
"The support of CyberArk Identity is really good."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"We haven't encountered any problems with respect to the stability of this solution; it is very stable."
"CyberArk Identity is at the top."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"We use the product to ensure organizations conform to industry base certifications and best practices and do not contradict their security policies within the base points they specify in the system, which are used to match everything against their governance use cases."
"I would rate the price eight out of 10, with 10 as the best value for money."
"Lifecycle management, governance and documentation."
"This solution has a very good dashboard and the documentation is also very good, and life cycle management and governance are also good features in this solution."
 

Cons

"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."
"This solution has MDM (Mobile Device Management) features, but they are weak."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"I think improvements could be made in the self service center, making it easier for the user to understand."
"The solution is also a bit pricey for the Nigeria region."
"The solution is a bit pricey for some regions."
"Self service center is not always easy to understand."
 

Pricing and Cost Advice

"The pricing of CyberArk Identity is competitive."
"There is an initial license and then there is a subscription needed."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"CyberArk Identity is an expensive solution."
"I would rate the price eight out of 10, with 10 as the best value for money."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Healthcare Company
6%
Financial Services Firm
15%
Government
13%
Construction Company
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
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Also Known As

Idaptive
IGI, IBM Security Identity Manager, ISIM
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
E.ON Global Commodities
Find out what your peers are saying about CyberArk Identity vs. IBM Security Identity Governance and Intelligence and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.