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CyberArk Endpoint Privilege Manager vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
CyberArk Endpoint Privilege Manager enhances security, reduces breach vulnerabilities, and saves resources, yielding around $10,000 in value.
Sentiment score
7.4
SailPoint Identity Security Cloud automates access, reduces costs, enhances security, boosts compliance, and offers ROI within 14-18 months.
Deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources.
 

Customer Service

Sentiment score
6.6
CyberArk support is effective but inconsistent; response times vary and complex processes can frustrate users despite helpful resources.
Sentiment score
6.7
SailPoint Identity Security Cloud has strong support and knowledgeable staff but faces critiques for slow response times and costs.
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
We engage them when needed and receive prompt responses that typically resolve our issues.
Earlier, we received support for normal tickets within a day, but now it takes one or two days to resolve issues.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
 

Scalability Issues

Sentiment score
7.7
CyberArk Endpoint Privilege Manager scales efficiently for device management but requires careful planning for large configurations, users report.
Sentiment score
7.2
SailPoint excels in scalability and identity management for enterprises, though needs careful resource planning, especially on virtual platforms.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
CyberArk Endpoint Privilege Manager is quite scalable.
The available reports and other security tools assist in scaling it according to my organization's needs.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
 

Stability Issues

Sentiment score
8.2
CyberArk Endpoint Privilege Manager is stable with minor issues, better Windows performance, and requires frequent server restarts.
Sentiment score
7.9
SailPoint Identity Security Cloud is praised for its reliable performance and stability, handling complex environments effectively with minimal issues.
It is a robust solution that has effectively supported our environment without major issues.
Since implementing it, we have not experienced any outages or stability issues.
CyberArk Endpoint Privilege Manager offers multiple options for creating and stopping policies.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
 

Room For Improvement

CyberArk Endpoint Privilege Manager needs improved interface, integration, performance, support, pricing, threat detection, compatibility, automation, and synchronization.
SailPoint Identity Security Cloud is costly with limited customization, challenging usability, and insufficient integration and support, needing feature improvements.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
Currently, no user-based policy option is available inside the EPM console.
Some features provided in the self-hosted version of EPM are not supported in the software as a service version, like connection to some analysis applied by Palo Alto.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
 

Setup Cost

CyberArk Endpoint Privilege Manager is costly but offers quality features, making it appealing for large enterprises in finance.
SailPoint Identity Security Cloud's pricing is high but valued for enterprise needs; smaller companies may find it less affordable.
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
 

Valuable Features

CyberArk Endpoint Privilege Manager enhances security with features like DNS scanning, admin access delegation, ransomware protection, and threat detection.
SailPoint Identity Security Cloud excels with a user-friendly interface, strong governance, customizable workflows, and robust integration for businesses.
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks.
The most valuable feature is the ability to control users with admin rights.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
 

Categories and Ranking

CyberArk Endpoint Privilege...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
Endpoint Compliance (4th), Privileged Access Management (PAM) (4th), Anti-Malware Tools (4th), Application Control (5th), Ransomware Protection (6th)
SailPoint Identity Security...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
70
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. CyberArk Endpoint Privilege Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 3.6%, down 3.7% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on User Provisioning Software, holds 32.4% mindshare, up 29.4% since last year.
Privileged Access Management (PAM)
User Provisioning Software
 

Featured Reviews

Sumit Chavan - PeerSpot reviewer
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
Praveen Jalumuru - PeerSpot reviewer
Enhanced automation and AI-driven integration offer significant time savings
The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost. It's really one of the best solutions.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

Viewfinity
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Information Not Available
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: April 2025.
850,671 professionals have used our research since 2012.