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CrowdStrike Falcon Insight XDR vs Kaspersky Small Office Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XDR offers high ROI with reduced costs, improved efficiency, affordable pricing, and enhanced security features compared to competitors.
Sentiment score
7.2
CrowdStrike Falcon Insight XDR enhances efficiency, reduces false positives, saves costs, and provides a positive return on investment.
Sentiment score
1.0
Kaspersky Total Security enhances data protection, passing audits, with up to 250% ROI and 60% reduced expenses annually.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
It's very easy to deploy without many IT admins, saving time.
IT Manager at Jord International Pty Ltd
Kaspersky Total Security provides a good return on investment by improving data security and reducing costs by sixty percent with its robust security features.
System Engineer at Kenera International Trading PLC
 

Customer Service

Sentiment score
7.0
Cortex XDR is praised for technical support and responsiveness, despite occasional delays and varying regional support quality.
Sentiment score
7.0
CrowdStrike Falcon Insight XDR receives mixed reviews, with premium support praised but standard support sometimes lacking responsiveness and effectiveness.
Sentiment score
6.0
Kaspersky Total Security's support is efficient, rating 6-9/10, with users satisfied despite minimal need for assistance.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
Cyber Security Architects at VaporVM
The CrowdStrike team is very efficient; I would rate them ten out of ten.
Security Analyst at NTT Ltd
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Information Security Specialist at Arab Open University
I rate them an eight out of ten for their support in deploying Total Security.
System Engineer at Kenera International Trading PLC
 

Scalability Issues

Sentiment score
7.5
Cortex XDR scales well for different organizations, but may be costly for small enterprises despite its cloud-based efficiency.
Sentiment score
7.8
CrowdStrike Falcon Insight XDR scales well across industries, seamlessly expanding in cloud and hybrid environments, despite cost concerns.
Sentiment score
7.3
Kaspersky Total Security is scalable, highly rated, and adaptable from small to large enterprises, though pricing increases with use.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
Cyber Security Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is highly stable, resolving early issues and delivering consistent, reliable performance with minimal downtime.
Sentiment score
8.1
CrowdStrike Falcon Insight XDR is praised for stability, reliability, minimal maintenance, efficient false positive handling, and proactive protection.
Sentiment score
7.6
Kaspersky Total Security is rated highly stable and reliable, effectively meeting user needs despite minor operational issues.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
We are following N-1 versions across our environment, which is stable.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The biggest issue occurred when every computer worldwide experienced a blue screen.
Information Security Specialist at Arab Open University
We have not experienced any issues with Kaspersky Total Security as we manage their entire IT infrastructure.
Owner at Maxpro Technologies
 

Room For Improvement

Cortex XDR needs better integration, user interface, automation, and competitive pricing, along with reduced performance issues and clearer features.
CrowdStrike Falcon Insight XDR requires improvements in OS compatibility, usability, support, integration, pricing, onboarding, and interface customization.
Kaspersky Total Security users face challenges with encryption, performance, high pricing, and complex interface, seeking improved features and usability.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Security Analyst at NTT Ltd
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Senior Principal Information Security Analyst at Veritas Technologies LLC
Threat prevention should be their first priority.
Group Manager at HCLSoftware
The only area for improvement is the price, which is slightly high.
Proprietario at IL COMPUTER snc
The system can be demanding on resources, making devices busy when running the client application.
System Engineer at Kenera International Trading PLC
 

Setup Cost

Cortex XDR's pricing is seen as reasonable for its advanced capabilities, though setup costs can be perceived as high.
CrowdStrike Falcon Insight XDR is premium-priced, flexible, and beneficial but costly for smaller enterprises, ranging $30-$50 per user.
Kaspersky Total Security offers competitive pricing for enterprises, covering five devices, with users finding it affordable and valuable.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
The solution is a bit expensive.
Information Security Specialist at Arab Open University
The pricing for Kaspersky Total Security is quite affordable.
System Engineer at Kenera International Trading PLC
 

Valuable Features

Cortex XDR enhances security with AI-driven analytics, user-friendly management, cloud deployment, and comprehensive threat response features.
CrowdStrike Falcon Insight XDR offers advanced, AI-driven threat detection, real-time response, and seamless integration for comprehensive cybersecurity.
Kaspersky Total Security provides efficient, lightweight antivirus protection with advanced features, ensuring comprehensive security without system slowdown.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Cyber Security Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
The solution offers endpoint protection by scanning and alerting to viruses in the organization without physical inspection, increasing efficiency by stopping unwanted applications running in the background.
System Engineer at Kenera International Trading PLC
Kaspersky Total Security is a lightweight solution that does not slow down Windows.
Proprietario at IL COMPUTER snc
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon Insight XDR
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
138
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Threat Intelligence Platforms (TIP) (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd), Attack Surface Management (ASM) (2nd), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (3rd)
Kaspersky Small Office Secu...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of CrowdStrike Falcon Insight XDR is 5.8%, down from 10.5% compared to the previous year. The mindshare of Kaspersky Small Office Security is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.8%
Cortex XDR by Palo Alto Networks3.9%
Kaspersky Small Office Security1.1%
Other89.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Dipak M Gohil - PeerSpot reviewer
IT Manager at Jord International Pty Ltd
Efficient threat detection and seamless deployment improve overall security
The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful. CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.
Alessandro Spiandore - PeerSpot reviewer
Proprietario at IL COMPUTER snc
Long-term licensing has provided reliable lightweight protection for commercial customers and maintains strong performance without disrupting existing security tools
Kaspersky Total Security is a lightweight solution that does not slow down Windows. In many years of use for my customers, I have not had any broken software or other problems. Safe Money technology is available in the product, but I do not use it because my customers have other security solutions that intercept malware before Kaspersky on the firewall and networking firewall of LAN. I sell the various solutions of next generation, Optimum, and Advanced through MCP licensing.
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Government
5%
Outsourcing Company
13%
Comms Service Provider
11%
Construction Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise34
Large Enterprise63
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
What is your experience regarding pricing and costs for Kaspersky Total Security?
The pricing for Kaspersky Total Security is quite affordable, rated at eight out of ten, and all necessary licensing ...
What needs improvement with Kaspersky Total Security?
Kaspersky Total Security is perfect. The only area for improvement is the price, which is slightly high.
What is your primary use case for Kaspersky Total Security?
Kaspersky Total Security is used by my commercial customers for security purposes. I do not use parental control beca...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about CrowdStrike Falcon Insight XDR vs. Kaspersky Small Office Security and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.