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CrowdStrike Falcon Complete MDR vs WithSecure Elements Infinite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
WithSecure Elements Infinite
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 12.5%, down from 15.7% compared to the previous year. The mindshare of WithSecure Elements Infinite is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
reviewer2508555 - PeerSpot reviewer
We now benefit from regular account reviews and proactive event monitoring
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have robust threat-hunting capabilities in the backend, which is crucial for me as a one-man band in the IT department. The managed service wraparound is essential, especially with pre-authorization for incident response

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features of Firewall Management control, combined with controls in NextGen, are the most useful for our clients."
"The response service is the most valuable as it frees up our IT staff to focus on other tasks."
"I find the incident management feature valuable because it identifies new types of viruses and sends an alert to the console administrator to check the hardware."
"CrowdStrike Falcon Complete has stable security."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"The initial setup was easy."
"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"Our security posture has improved. We previously lacked intrusion detection and response capabilities, but now we benefit from regular account reviews and proactive event monitoring. Their portal provides a straightforward way to report suspicious activity, keeping us well-informed about potential threats."
 

Cons

"CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved."
"Patch management in vulnerabilities needs improvement."
"The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed."
"There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. Additionally, patch management in vulnerabilities needs improvement."
"Some dashboards can be very complex, but once you get to know them, it is very logical."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."
"At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."
"It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation."
 

Pricing and Cost Advice

"I think the pricing is a little high."
"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"The price is okay, although you're not going to get away cheap when it comes to security."
"CrowdStrike Falcon Complete is expensive."
"The licenses are sold per user."
"Its licenses are expensive for small-scale companies."
"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
What needs improvement with WithSecure Countercept Managed Detection and Response?
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have...
What advice do you have for others considering WithSecure Countercept Managed Detection and Response?
It's lighter than CrowdStrike, and it has met our security needs without any intrusions so far. Once our pen testers detected someone attempting to breach our security, their SOC promptly alerted m...
 

Also Known As

Falcon Complete
Countercept Managed Detection and Response, F-Secure Countercept
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: June 2025.
862,077 professionals have used our research since 2012.