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CrowdStrike Falcon Complete MDR vs ReliaQuest GreyMatter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
ReliaQuest GreyMatter
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (10th), Extended Detection and Response (XDR) (27th)
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 6.0%, down from 13.5% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.5%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.0%
ReliaQuest GreyMatter1.5%
Other92.5%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"Crowdstrike has better support than Carbon Black."
"The most valuable feature is the Managed Detection and Response."
"The most valuable feature of this solution is the real-time visibility into what is happening in your endpoint."
"The solution is user-friendly."
"It's not a signature-based solution, which is ideal for us."
"Falcon Complete's best feature is detection, and the interface is also user-friendly."
"We have experienced ROI using this solution, and the value is clear when you are able to stop a ransomware attack or other threats."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"The only aspect where we've offered feedback for potential enhancement is essentially the user experience."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"Some dashboards can be very complex, but once you get to know them, it is very logical."
"The solution could use an on-demand scan feature."
"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."
"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."
"I have found customer support to be fairly good but it could be quicker."
"What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"There is a license needed to use the solution. The price of the solution is fair."
"It's expensive. Its price varies because it's a modular solution."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"Falcon Complete could be a bit cheaper."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Financial Services Firm
11%
Manufacturing Company
8%
Construction Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
No data available
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the most are its efficiency and user experience.
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. ReliaQuest GreyMatter and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.