Try our new research platform with insights from 80,000+ expert users

CrossBrowserTesting vs Katalon Studio vs Sauce Labs comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

CN
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Appu Ashok - PeerSpot reviewer
Expansive integrations boost automation potential across devices
I am in the field of product research and am familiar with Katalon Studio for product comparisons and test automation. Even though I am not an active tester, I have created a few tests using Katalon Studio Some of our customers use Katalon Studio, however, our own product, Tangene, is a…
AnupKumar4 - PeerSpot reviewer
Offers good stability and robust but lacks generative AI capabilities
Technical support is equally very important. If you talk about anything deployed to production, and the project is live, customers are using that, and they might face some issues, some functional issues. That's when support people play a role in identifying the fix or the incident. Based on that, we create an incident based on the customer defect or whatever. Once the incident gets raised, the support will play a role in working on that particular incident. If it's a code-based incident, administration, or integration issue, support people play a big role in resolving those issues before reaching the exact developers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"The ability to replay sessions is valuable for tracking down issues."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"Our clients have requested by all types of testing, including mobile, desktop, and API testing and all of those are covered by Katalon. I find that very valuable, very complete."
"The recording feature of this product is very valuable for our testing purposes."
"Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases."
"The automation is very fast and you don't need to be overly proficient in coding."
"The solution is easy to learn."
"It is a good tool and provides all the essential features for our business requirements."
"Katalon Studio is easier to use compared to SmartBear TestComplete."
"The best thing about the solution is that there is a record and playback functionality."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place."
"Sauce Labs helps us identify the root causes of bugs. The solution offers a lot of flexibility by providing the latest iOS and Android emulator versions, and even the Appium updates when it comes out in the market."
"Testing across multiple devices and environments is now possible to do quickly and effectively."
"Sauce Lab analytics helped us to get detailed knowledge on test cases execution and logs."
"They offer a large number of devices and browser/operating system combinations for real device tests"
"Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home."
"Our machines are mostly Windows. Being able to test with Safari, on a Mac, and other types of browser pieces without having to manage all the infrastructure is the biggest feature that our team enjoys."
 

Cons

"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"Sometimes the testing is slow."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"The price of Katalon Studio is an area of concern where improvement is required."
"Katalon doesn't support testing of hybrid applications. It's a limitation."
"We have been seeing some error pop-ups that are difficult to understand why they were triggered."
"One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area."
"The tool's maintenance is very difficult since they do not follow call by value or call by reference. Due to this, any change happening is not reflected throughout all the test cases. There are some issues with data parameterization as well."
"It would be helpful if they can integrate a feature for performance testing."
"It should be faster while executing, and there are some defects, like choosing the new device with the test case."
"The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users."
"Overall, I think Sauce Labs provides us with a valuable tool and resource. As far as what could be improved, I would say the overall test execution time. Some of the calls take a bit longer than I expect, for example in web browser tests; while the execution time isn't obnoxious, it could be improved so that overall tests/test suites finish faster."
"An image comparison would be a nice feature to include in the Sauce Labs product."
"Sauce Labs has room for improvement with its price point. Using a real mobile device, and having that dedicated to your team, costs more than actually purchasing a mobile device. We haven't tried the real devices yet. This is because of their price point."
"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."
"The ability to install profiles on iOS real mobile devices should be included."
"Unable to segregate reports for tests that are currently being developed, and might not be returning useful results."
"Integration with Github, as well as several other similar tools, could be improved."
"The ability to configure the memory and CPU for the test machines should be included."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"The product is affordable. It has an average and competitive pricing compared to other vendors."
"There is no cost for setup or licensing."
"The tool's licensing costs are yearly."
"The tool is free to use."
"Price-wise, Katalon Studio is a costly product. Considering what the solution provides its users with, I can say that price-wise, Katalon Studio is an okay product."
"The tool's pricing is cheap compared to other alternatives. I would rate the tool's pricing a three out of ten."
"The solution is more affordable than other vendors."
"The pricing is good. It is the market average."
"Their pricing is incredibly competitive."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"We pay for a specific number of VMs."
"The pricing is definitely on the higher end, and there are other options that are more cost-effective."
"Trial the product and see if it suits your needs."
"Compared with other services, Sauce Labs is a bit expensive."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
report
Use our free recommendation engine to learn which Regression Testing Tools solutions are best for your needs.
868,706 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
19%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise13
Large Enterprise19
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimiz...
What needs improvement with Katalon Studio?
The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is si...
What do you like most about Sauce Labs?
It has significantly enhanced our testing accuracy by approximately 50%.
What needs improvement with Sauce Labs?
Sauce Labs can include new technologies like generative AI, which can reduce the human effort in writing test cases. ...
What is your primary use case for Sauce Labs?
I work as an automation engineer using Selenium WebDriver with Java, and API automation using Rest Assured with Java....
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools. Updated: August 2025.
868,706 professionals have used our research since 2012.