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CrossBrowserTesting vs Katalon Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (28th)
Katalon Studio
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
Regression Testing Tools (3rd), API Testing Tools (4th), Test Automation Tools (4th)
 

Featured Reviews

CN
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Appu Ashok - PeerSpot reviewer
Expansive integrations boost automation potential across devices
I am in the field of product research and am familiar with Katalon Studio for product comparisons and test automation. Even though I am not an active tester, I have created a few tests using Katalon Studio Some of our customers use Katalon Studio, however, our own product, Tangene, is a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I must acknowledge that the customer support has been A++ when I have run into problems."
"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"It has increased the speed of our regression testing."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"This solution helps lower the overhead cost associated with buying multiple devices."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"Video recording of the script running in a cloud server."
"Whenever I speak to the support team of Katalon Studio, I learn that some new features will be included in the product. It is a scalable product."
"Our clients have requested by all types of testing, including mobile, desktop, and API testing and all of those are covered by Katalon. I find that very valuable, very complete."
"User-friendly and a good solution."
"I personally like the 'Object Spy' feature of this tool. It makes it easy to find an element on the web page."
"Katalon Studio is easier to use compared to SmartBear TestComplete."
"The most valuable feature of Katalon Studio is the ease of use of the solution."
"It is a good tool and provides all the essential features for our business requirements."
"This solution is very user-friendly to learn and implement, and less technical knowledge is required to handle automation."
 

Cons

"This solution would benefit from faster testing and support for more devices."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"Sometimes the testing is slow."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"Support options need improvement. It is sometimes hard to find a solution to any given problem, thus you are forced to use another solution."
"There could be many improvements, however, I have not noted them down at this moment."
"The solution can be further improved with better loading time."
"The Object Spy is rather frustrating to work with, so I tend not to use it."
"Katalon lacks integration with other software, including integrating other languages like .NET and PHP."
"It is difficult to identify elements on websites that use Angular or ReactJS because they don't have an option to view source code."
"Object Spy is brittle. When I try to capture objects, I have to proceed multiple times before it works."
"The price of the solution is a bit high. It's one of the reasons we decided not to continue using the product."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"CrossBrowserTesting offered the best value for its price."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"There is a free version of the tool to use and support is available through the community forums, but there is a licensed version as well."
"Its pricing is quite reasonable. If you require their help in getting started, then there is a professional services fee on top of the product license cost."
"I am using the free version."
"The solution is more affordable than other vendors."
"We are using the free version of Katalon Studio at this point."
"The cost of Katalon Studio is expensive but it is less than some of the other solutions, such as Micro Focus UFT or SmartBear TestComplete. The cost is the main reason we are using Katalon Studio."
"We are using the free version. We plan on getting a paid version because there is a limitation in terms of the number of users. We want to maximize it."
"We were using the free version of this tool."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
19%
Financial Services Firm
14%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimizing the pricing, as a moderate value around five would be preferred.
What needs improvement with Katalon Studio?
The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is significant competition, so providing a good offer with extra features could be be...
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Find out what your peers are saying about CrossBrowserTesting vs. Katalon Studio and other solutions. Updated: July 2025.
863,641 professionals have used our research since 2012.