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CrossBrowserTesting vs Katalon Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (28th)
Katalon Studio
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
47
Ranking in other categories
Regression Testing Tools (3rd), API Testing Tools (4th), Test Automation Tools (4th)
 

Featured Reviews

CN
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Appu Ashok - PeerSpot reviewer
Expansive integrations boost automation potential across devices
I am in the field of product research and am familiar with Katalon Studio for product comparisons and test automation. Even though I am not an active tester, I have created a few tests using Katalon Studio Some of our customers use Katalon Studio, however, our own product, Tangene, is a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"It has increased the speed of our regression testing."
"This solution helps lower the overhead cost associated with buying multiple devices."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins."
"Video capture on failure is a must have. A picture is worth a thousand words. A video is worth a thousand pictures (literally)."
"The best thing about the solution is that there is a record and playback functionality."
"Katalon Studio is easier to use compared to SmartBear TestComplete."
"User-friendly and a good solution."
"It has been good so far for API testing on Mac. It is not that hard to learn and use. There is so much support out there, so if anyone wants to start using it, there is enough help."
"The most important feature is the Jenkins integration; it is pretty straight forward and allows us to run nightly builds."
"It is good for API testing. It is also good for continuous integration testing. You can connect it to Jenkins."
 

Cons

"The "Getting Started" documentation for Selenium testing could be improved."
"This solution would benefit from faster testing and support for more devices."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"Sometimes the testing is slow."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"There should be more detailed training on CrossBrowserTesting."
"Katalon's support is not very strong unless you opt for the enterprise version."
"The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users."
"It should start working on Silverlight automation."
"Object Spy is brittle. When I try to capture objects, I have to proceed multiple times before it works."
"One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area."
"During parallel execution, some reports are randomly switched."
"It would be helpful to have an automatic save feature."
"Katalon Studio could improve having visual testing, but I think they're launching that feature very soon. We would like to see an increase in the usage of AI."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"The product’s pricing is very, very low."
"There is a free version of the tool to use and support is available through the community forums, but there is a licensed version as well."
"The solution is more affordable than other vendors."
"Katalon Studio is a free tool."
"We are using the free version of Katalon Studio at this point."
"The tool is affordable."
"I am using the free version."
"The product is expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
19%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise13
Large Enterprise18
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimizing the pricing, as a moderate value around five would be preferred.
What needs improvement with Katalon Studio?
The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is significant competition, so providing a good offer with extra features could be be...
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Find out what your peers are saying about CrossBrowserTesting vs. Katalon Studio and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.