Try our new research platform with insights from 80,000+ expert users

Cortex XSIAM vs Elastic Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Organizations using Cortex XSIAM saw significant ROI and improved incident management through automation, though results vary short-term.
Sentiment score
5.9
Elastic Security is cost-effective, offers significant financial benefits, and is community-friendly, though premium support receives some criticism.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
 

Customer Service

Sentiment score
6.4
Customer service differs for Cortex XSIAM: Premium support is favored; other tiers vary in efficiency and responsiveness.
Sentiment score
6.4
Feedback on Elastic Security support is mixed, with community resources praised but technical support often inconsistent and improved communication needed.
With premium support, core Palo Alto technical experts handle issues directly.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
Support is prompt and helpful.
Most of the time when my team encounters issues, they receive responses within 24 hours.
 

Scalability Issues

Sentiment score
6.9
Cortex XSIAM is praised for scalability and flexibility, though some desire improved on-premises options and integration capabilities.
Sentiment score
7.3
Elastic Security scales effectively across business sizes, though infrastructure, licensing, and resource management adjustments may be necessary.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
 

Stability Issues

Sentiment score
7.6
Cortex XSIAM is highly stable, despite occasional issues, praised for reliability, installation ease, and performance across environments.
Sentiment score
7.7
Elastic Security is stable and reliable, but big data challenges require proper configuration for optimal performance and care during upgrades.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
In terms of stability, I would rate Elastic a solid eight out of ten.
 

Room For Improvement

Cortex XSIAM needs better integration, user interface, and performance, with improvements in vulnerability detection, support, and licensing options.
Users seek better authentication, automation, machine learning, intuitive design, scalability, integration, training resources, and pricing transparency in Elastic Security.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
 

Setup Cost

Cortex XSIAM's competitive pricing faces mixed reviews, with additional costs for add-ons and integration despite perceived value.
Elastic Security offers a competitive pricing model with a free core version, suitable for small to medium enterprises.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
 

Valuable Features

Cortex XSIAM offers advanced SOAR capabilities, enhancing security with machine learning, automation, and efficient threat detection without extensive logs.
Elastic Security impresses with indexing, visualization, search, AI, scalability, open-source nature, and free, customizable dashboards.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The flexibility for creating manual workflows stands out.
Elastic Security offers good insight regarding alerts, reports, and cases.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
Identity Threat Detection and Response (ITDR) (5th), AI-Powered Cybersecurity Platforms (7th)
Elastic Security
Ranking in Security Information and Event Management (SIEM)
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Log Management (11th), Endpoint Detection and Response (EDR) (16th), Security Orchestration Automation and Response (SOAR) (7th), Extended Detection and Response (XDR) (9th)
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.9%, up from 1.5% compared to the previous year. The mindshare of Elastic Security is 5.0%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Elastic Security5.0%
Cortex XSIAM2.9%
Other92.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
SyedAli17 - PeerSpot reviewer
Centralized monitoring improves security posture through rapid data processing
The processing part of Elastic Security is very interesting for us since we handle almost 7,000 to 8,000 alerts per minute. We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data. Additionally, Elastic Security helps improve the security posture of Pakistan through centralized visibility and real-time processing.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
866,744 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
15%
Government
10%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise11
Large Enterprise14
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The cost of Cortex XSIAM in the India market differs from other regions. When considering competition, from a sales perspective, the pricing is acceptable.
What needs improvement with Cortex XSIAM?
The main area for improvement is the user interface intuitiveness - specifically how quickly users can grasp the portal functionality. For SOC analysts, the focus should be on improving the speed o...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
 

Also Known As

No data available
Elastic SIEM, ELK Logstash
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Find out what your peers are saying about Cortex XSIAM vs. Elastic Security and other solutions. Updated: July 2025.
866,744 professionals have used our research since 2012.