We performed a comparison between Cortex XDR by Palo Alto Networks and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Meanwhile, Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education. Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: Some customers were impressed with Palo Alto's support, while others reported mixed experiences. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: Cortex XDR creates value by ensuring system and data security rather than a financial return on investment. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
Comparison Results: Our users prefer Cortex XDR over Trend Micro XDR. Cortex XDR offers a robust and user-friendly platform with advanced features like threat identification and detection and seamless integration with other solutions. Users appreciate the simplicity and efficiency of its installation process. Trend Micro XDR falls short in terms of integration capabilities and receives mixed reviews regarding technical support.
"The most valuable feature is the DLP because that's where we can have an added data protection layer and extend it not just to emails but to the documents that users are working on. We can make sure that sensitive data is tagged and flagged if unauthorized parties are using it."
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"Microsoft 365 Defender is simple to upgrade."
"The most valuable feature is the network security."
"Microsoft Defender's most critical component is its CASB solution. It has many built-in policies that can improve your organization's cloud security posture. It's effective regardless of where your users are, which is critical because most users are working from home. It's cloud-based, so nothing is on-premise."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"Stability is a primary factor, and then there's the ease of distribution and policy management."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"The information the dashboard provides is very clear."
"I can prevent my environment from different types of attacks based on what I see in the Vision One console."
"The integration is also nice because there are many external tools that we can connect to the platform, such as configuration management tools. Because the platform is integrated, I can manage almost the whole company across our global organization."
"The telemetric report is the most valuable feature."
"The solution is stable."
"We are very impressed with the single pane of glass visibility that Trend Micro XDR provides."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"Trend Micro XDR is stable, scalable, and reasonably priced."
"The most important thing for us as a customer is that we can spend more time in other places as it's simpler to have that overview. We have much more time for other tasks."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"The Defender agent itself is more compatible with Windows 10 and Windows 11. Other than these two lines, there are so many compatibility issues. Security is not only about Microsoft. The core technical aspects of it are quite good, but it would be good if they can better support non-Microsoft solutions in terms of putting the agents directly into VMware and other virtualization solutions. There should be more emphasis on RHEL and other operating systems that we use, other than Windows, in the server category."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"The web filtering solution needs to be improved because currently, it is very simple."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"The logs could be better."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"It is a complex solution to implement."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"It automatically detects security issues. It should be able to protect our network devices while operating autonomously."
"While blocking an IP address restricts access for 30 days, it eventually becomes accessible again."
"The information captured by Trend Vision One needs to be more detailed."
"The price could be lower."
"The solution only supports Windows and Mac. It would be helpful if it could support other OS, such as Linux."
"The support has been delayed at times."
"I would like to have more integration with mobile device management."
"A room for improvement in Trend Micro XDR is more visibility into the alerts. We do get alerts from the solution, but when we are away, we need to have more visibility."
"The zero trust is a bit complicated compared to other parts of the solution."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 3rd in Extended Detection and Response (XDR) with 80 reviews while Trend Vision One is ranked 5th in Extended Detection and Response (XDR) with 42 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trend Vision One is rated 8.6. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Trend Micro Apex One, whereas Trend Vision One is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Trend Micro Apex One and Kaspersky Endpoint Detection and Response Expert. See our Cortex XDR by Palo Alto Networks vs. Trend Vision One report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
