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ControlUp vs Pulseway comparison

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Featured Review
Buyer's Guide
IT Infrastructure Monitoring
July 2022
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: July 2022.
610,518 professionals have used our research since 2012.
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Here are some excerpts of what they said:
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610,518 professionals have used our research since 2012.
Questions from the Community
Top Answer:The script-based actions have allowed us to extend the core reporting capabilities.
Top Answer:I have found ControlUP to be more than competitive in terms of value.
Top Answer:Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues. Being able to send a… more »
Top Answer:We like the patching of the window updates in the client's systems. You can automatically do updates with a single click.
Top Answer:It is a systems monitoring tool. We monitor the performance of the endpoints by checking the Pulseway console. If a particular endpoint is over 90% then it sends me a notification. We remotely control… more »
Top Answer:We are very satisfied with the product. You can deploy it on your mobile phone and you can control everything about your IP infrastructure from home. You can access the servers from your mobile. I… more »
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ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

  • Any digital workstyle
  • Physical endpoints
  • Virtual desktops
  • Apps
  • SaaS
  • Web apps
  • Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

  • Out-of-the-box device and performance metrics
  • Custom metric and device data collection
  • Non-intrusive, secure agents with offline mode
  • Custom reporting
  • Easy-to-use dashboards
  • Scalable SaaS infrastructure
  • Built-in troubleshooting & remediation actions
  • Remote assist
  • Custom script actions
  • Multiple scripting languages
  • Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

  • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
  • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
  • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
  • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
  • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
  • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

Some of Pulseway’s benefits and features include:

  • Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.
  • Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.
  • Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.
  • Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.
  • Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.
  • Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.
  • Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.
  • Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.
  • Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.
  • Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.
  • CRM: Get the information and resources you need to focus on your customers and increase opportunities.
  • Project management: Receive real-time project status with details on resource usage and tasks.
  • Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.
  • Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.
  • Integrations: Integrate with leading solutions, including:
    • Pulseway PSA
    • ConnectWise Manage
    • Autotask
    • Zendesk
    • Slack
    • IT Glue
    • Kasepersky
    • Bitdefender
    • WarrantyMaster

Learn more about ControlUp
Learn more about Pulseway
Sample Customers
B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Dell, Canon, Siemens, Harvard University, Northwestern University
Top Industries
Computer Software Company19%
Comms Service Provider11%
Financial Services Firm9%
Computer Software Company29%
Comms Service Provider18%
Educational Organization5%
Company Size
Small Business21%
Midsize Enterprise17%
Large Enterprise62%
Small Business29%
Midsize Enterprise14%
Large Enterprise57%
Buyer's Guide
IT Infrastructure Monitoring
July 2022
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: July 2022.
610,518 professionals have used our research since 2012.

ControlUp is ranked 22nd in IT Infrastructure Monitoring with 3 reviews while Pulseway is ranked 47th in IT Infrastructure Monitoring. ControlUp is rated 9.4, while Pulseway is rated 0.0. The top reviewer of ControlUp writes "Makes us leaner through automation and optimization of processes ". On the other hand, ControlUp is most compared with eG Enterprise, Goliath Performance Monitor, vRealize Network Insight, SolarWinds NPM and Splunk Insights for Infrastructure, whereas Pulseway is most compared with ConnectWise Automate, N-able Remote Monitoring & Management, Zabbix, Microsoft Endpoint Configuration Manager and Fortinet FortiSIEM.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.