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ControlUp vs DX Spectrum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Organizations achieve efficiency and cost savings with ControlUp, automating tasks, preventing disasters, and optimizing virtual environments.
Sentiment score
7.1
Organizations experienced significant ROI with DX Spectrum, noting enhanced automation, cost savings, efficiency, and effective integration despite high costs.
This is having a 24/7 junior admin who's really smart, always there, always doing work, but you have to consume his work.
Senior Systems Administrator at a tech vendor with 10,001+ employees
Basically, what we were targeting is the response time of the virtual environment.
Senior IT Engineer Citrix at EDR Media LLC
 

Customer Service

Sentiment score
9.0
ControlUp's responsive, knowledgeable support enhances customer experience, offering integration flexibility and premium benefits for larger organizations.
Sentiment score
7.1
Customer service excels with high ratings, but technical support varies; Broadcom acquisition raised concerns over response times.
I was quite happy to work with ControlUp because the support is excellent.
Senior IT Engineer Citrix at EDR Media LLC
Basically, if I could take everything that you do, put it in a tool, and hand you that tool so you don't have to repeat your efforts, then you would be able to make good use of it.
Senior Systems Administrator at a tech vendor with 10,001+ employees
Broadcom technical support is very good.
Senior Program Manager at Tata Consultancy Services
 

Scalability Issues

Sentiment score
7.6
ControlUp's cloud scalability eases expansion, though pricing concerns arise, highlighting the importance of strategic adaptability and monitoring.
Sentiment score
8.1
DX Spectrum is highly adaptable and scalable, effectively supporting growth in diverse environments from small businesses to large corporations.
It scales very well; you just have to tell it what you're doing and size it for what you're asking.
Senior Systems Administrator at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.9
ControlUp is praised for its stability and effective monitoring, with most users finding it reliable and well-supported.
Sentiment score
7.3
DX Spectrum is praised for its stability and reliability, with minor issues usually due to incorrect configurations or updates.
 

Room For Improvement

ControlUp needs seamless integration, improved monitoring, GUI enhancements, and additional features for better automation and complete insights.
DX Spectrum users seek a modern interface, enhanced integration, simplified processes, better analytics, and improved support for device certification.
There is area for improvement, maybe in the reporting.
Senior Systems Administrator at a tech vendor with 10,001+ employees
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
Solution Architect at SA Consulting
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
Senior Program Manager at Tata Consultancy Services
 

Setup Cost

ControlUp pricing involves annual agreements with varied costs; thorough evaluation of licensing options is essential for optimal use.
DX Spectrum's pricing favors large enterprises, offering flexible but complex licensing, with high costs impacting smaller businesses.
It is expensive.
Senior IT Engineer Citrix at EDR Media LLC
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
Solution Architect at SA Consulting
 

Valuable Features

ControlUp offers efficient ROI, real-time insights, robust automation, and proactive management with AI-enhanced performance monitoring and comprehensive visibility.
DX Spectrum offers comprehensive network monitoring, fault management, scalability, and seamless integration, ideal for managing extensive IT infrastructures.
Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place.
Senior Systems Administrator at a tech vendor with 10,001+ employees
It's not only monitoring, but it's also detecting, and it could even fix problems with a lot of automation that you can put in place to fix problems automatically before you even detect them.
Senior IT Engineer Citrix at EDR Media LLC
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
Solution Architect at SA Consulting
DX Spectrum uses an SNMP Trap to accept all the details, especially for device monitoring of faulty devices, allowing me to use Spectrum effectively.
Senior Program Manager at Tata Consultancy Services
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
13
Ranking in other categories
Digital Experience Monitoring (DEM) (4th)
DX Spectrum
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Monitoring Software (21st), Network Troubleshooting (7th), DX NetOps (1st)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.9%, up from 0.9% compared to the previous year. The mindshare of DX Spectrum is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
ControlUp0.9%
DX Spectrum1.1%
Other98.0%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer2717526 - PeerSpot reviewer
Senior Systems Administrator at a tech vendor with 10,001+ employees
Delivers comprehensive and customizable system management with increased efficiency
The best features I have found are that it is very customizable, which would be number one, and very extensible through the use of scripts and triggers. The visual look of the interface is very easy to understand what is happening and somewhat why it's happening. It may sound facetious, but it really is everything about it. Everything works exactly the way it's meant to, a dream come true for anyone who's administering systems because it gives you all the information that you want and all the actions you want to take, all in one place. The benefits I have seen from using it so far include the ability to know in advance and take actions based on the information the tool gives you.
Balabrahmam_Chakka - PeerSpot reviewer
Senior Program Manager at Tata Consultancy Services
Comprehensive device monitoring enhances operational efficiency
DX Spectrum should have an automatic ticketing mechanism with ServiceNow. I need to use other tools for event management. It has a dashboarding mechanism and monitors devices and network switches through SNMP without an agent, which is good, but it should also have event management. Its LDAP authentication is fine. However, event management is not available, which is a concern. Not much else. If they can add event management, it would help. The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow. If a previous ticket is open and the same alert is generated, there's no need to create another ticket; updating the work notes would suffice. It should help reduce noise in alerting.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Healthcare Company
10%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
17%
Manufacturing Company
8%
Comms Service Provider
7%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise19
Large Enterprise89
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
What is your primary use case for ControlUp Real-time?
I was taking care of a Citrix infrastructure, and as ControlUp is the best monitoring tool for those environments, I was also using ControlUp to monitor those environments.
What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.
What needs improvement with DX Spectrum?
I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...
 

Comparisons

 

Also Known As

No data available
CA Spectrum
 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Find out what your peers are saying about ControlUp vs. DX Spectrum and other solutions. Updated: January 2026.
880,685 professionals have used our research since 2012.