ControlUp vs DX Spectrum comparison

ControlUp and Broadcom are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #33 with an average rating of 8.0, while Broadcom is ranked #22 with an average rating of 8.6. ControlUp holds a 1.0% mindshare in IM, compared to Broadcom’s 0.9% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 89% of Broadcom users who would recommend it.

ControlUp

Read 12 ControlUp reviews

2,396 Views
1,270 Comparison Views

100% willing to recommend

DX Spectrum

Read 117 DX Spectrum reviews

2,799 Views
1,288 Comparison Views

89% willing to recommend

ControlUp

DX Spectrum

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Executive SummaryUpdated on Oct 9, 2024

DX Spectrum and ControlUp compete in enterprise IT management. In network monitoring and fault management, DX Spectrum has the upper hand due to its scalability and integration capabilities. ControlUp leads in endpoint monitoring and real-time insights, credited for ease of use and automation features.

Features: DX Spectrum offers scalability, network monitoring, and fault management, with notable root cause analysis and integration abilities. ControlUp provides effective endpoint monitoring, real-time insights, and notable simplicity with automation features.

Room for Improvement: DX Spectrum's complexity in event configuration, Java dependency, and mobility challenges necessitate modernization. ControlUp needs better integration and more intuitive reporting, alongside expanded network infrastructure monitoring.

Ease of Deployment and Customer Service: DX Spectrum is mainly on-premises, while ControlUp supports hybrid and cloud deployments. DX Spectrum's customer service shows mixed ratings with some delays, whereas ControlUp is consistently praised for accessibility and efficiency.

Pricing and ROI: DX Spectrum is often viewed as expensive, posing a challenge for smaller businesses, yet offers significant ROI for larger organizations through automation. ControlUp is seen as competitively priced, delivering value in simplicity and integration within VMware stacks.

To learn more, read our detailed ControlUp vs. DX Spectrum Report (Updated: July 2025).

Buyer's Guide

ControlUp vs. DX Spectrum

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

33rd

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

DX Spectrum

Ranking in IT Infrastructure Monitoring

22nd

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

117

Ranking in other categories

Network Management Applications (7th), Network Monitoring Software (20th), Network Troubleshooting (6th), DX NetOps (1st)

Mindshare comparison

As of July 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.0%, up from 0.8% compared to the previous year. The mindshare of DX Spectrum is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

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DickBaker

Network Design Engineer DTCC at a financial services firm with 1,001-5,000 employees

An all-inclusive monitoring solution that adapts to emerging technologies

The product helps to correlate events. The solution's most valuable features are its integration with Broadcom tools and scalability. DX Spectrum needs better documentation on its complex features. I have been using the product since 2005. I rate DX Spectrum's stability an eight point five…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has a great career time monitoring tool."

"The script-based actions have allowed us to extend the core reporting capabilities."

"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."

"ControlUp has an easy installation process."

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

More ControlUp pros

"It covers a lot of different types of hardware. It can do a lot and saves us time."

"Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing."

"I have found the cross analysis feature to be the most valuable."

"The most valuable features of DX Spectrum are the comprehensive alerts."

"The fault management is perfect."

"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."

"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."

"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."

More DX Spectrum pros

Cons

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

"Most reports give information about the top 100 devices, but not all of the devices."

"There is area for improvement, maybe in the reporting. It could use some work in reporting."

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

More ControlUp cons

"DX Spectrum needs better documentation on its complex features."

"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."

"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."

"We have a lot of different monitoring tools in the background, so orchestration has been a little bit of a challenge."

"We have had one support issue that's been open for a couple of months, and it is currently open."

"The product should provide performance management features."

"DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."

"I think the management or configuration of devices needs some improvement."

More DX Spectrum cons

Pricing and Cost Advice

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"Based on my experience, ControlUp is not that expensive."

"We are satisfied with the price compared to other solutions."

"The price of the solution is reasonable."

"Spectrum is expensive."

"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."

"Currently, a perpetual license but some services are moving to a subscription"

"The price is very high."

"The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."

"DX Spectrum's pricing is neither expensive nor cheap."

"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."

More DX Spectrum pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Healthcare Company

12%

Insurance Company

Financial Services Firm

19%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

There is area for improvement, maybe in the reporting. It could use some work in reporting.

See all answers

What is your primary use case for ControlUp Real-time?

My use cases include everything, and I don't mean that facetiously. I mean everything. We manage the servers, manage user sessions, manage everything. We monitor monitoring and take actual actions,...

See all answers

What do you like most about DX Spectrum?

The solution's most valuable features are its integration with Broadcom tools and scalability.

See all answers

What is your experience regarding pricing and costs for DX Spectrum?

The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.

See all answers

What needs improvement with DX Spectrum?

I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 26% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 24% of the time

eG Enterprise vs ControlUp

Compared 7% of the time

SysTrack vs ControlUp

Compared 7% of the time

Liquidware Stratusphere UX vs ControlUp

Compared 7% of the time

More ControlUp Competitors

Zabbix vs DX Spectrum

Compared 14% of the time

DX NetOps vs DX Spectrum

Compared 11% of the time

SolarWinds NPM vs DX Spectrum

Compared 10% of the time

Nagios XI vs DX Spectrum

Compared 8% of the time

ThousandEyes vs DX Spectrum

Compared 5% of the time

More DX Spectrum Competitors

Product Reports

Buyer's Guide

ControlUp

July 2025

Download ControlUp product report

Buyer's Guide

DX Spectrum

July 2025

Download DX Spectrum product report

Also Known As

No data available

CA Spectrum

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

DX Spectrum Features

DX Spectrum has many valuable key features. Some of the most useful ones include:

Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.

Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.

Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.

Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.

Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

DX Spectrum Benefits

There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.

Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

Reviews from Real Users

DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

Broadcom

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi

Buyer's Guide

ControlUp vs. DX Spectrum

July 2025

Free Report: ControlUp vs. DX Spectrum

Find out what your peers are saying about ControlUp vs. DX Spectrum and other solutions. Updated: July 2025.

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