ControlUp vs DX Spectrum comparison

ControlUp and Broadcom are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #37 with an average rating of 7.7, while Broadcom is ranked #20 with an average rating of 8.8. ControlUp holds a 0.9% mindshare in IM, compared to Broadcom’s 0.8% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 89% of Broadcom users who would recommend it.

ControlUp

Read 11 ControlUp reviews

1,347 Views
907 Comparison Views

100% willing to recommend

DX Spectrum

Read 117 DX Spectrum reviews

1,242 Views
838 Comparison Views

89% willing to recommend

ControlUp

DX Spectrum

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

DX Spectrum and ControlUp compete in enterprise IT management. In network monitoring and fault management, DX Spectrum has the upper hand due to its scalability and integration capabilities. ControlUp leads in endpoint monitoring and real-time insights, credited for ease of use and automation features.

Features: DX Spectrum offers scalability, network monitoring, and fault management, with notable root cause analysis and integration abilities. ControlUp provides effective endpoint monitoring, real-time insights, and notable simplicity with automation features.

Room for Improvement: DX Spectrum's complexity in event configuration, Java dependency, and mobility challenges necessitate modernization. ControlUp needs better integration and more intuitive reporting, alongside expanded network infrastructure monitoring.

Ease of Deployment and Customer Service: DX Spectrum is mainly on-premises, while ControlUp supports hybrid and cloud deployments. DX Spectrum's customer service shows mixed ratings with some delays, whereas ControlUp is consistently praised for accessibility and efficiency.

Pricing and ROI: DX Spectrum is often viewed as expensive, posing a challenge for smaller businesses, yet offers significant ROI for larger organizations through automation. ControlUp is seen as competitively priced, delivering value in simplicity and integration within VMware stacks.

To learn more, read our detailed ControlUp vs. DX Spectrum Report (Updated: April 2025).

Buyer's Guide

ControlUp vs. DX Spectrum

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

37th

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

DX Spectrum

Ranking in IT Infrastructure Monitoring

20th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

117

Ranking in other categories

Network Management Applications (7th), Network Monitoring Software (21st), Network Troubleshooting (6th), DX NetOps (1st)

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.9%, up from 0.9% compared to the previous year. The mindshare of DX Spectrum is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

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Umair (Abu Mohaymin) Akhlaque

Enterprise Solutions & Services Head at Duroob Technologies

Good for monitoring, covers networks well

If you are looking for the right monitoring tool, Spectrum is one of the best solutions. It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically. The configuration manager is great as well.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"The script-based actions have allowed us to extend the core reporting capabilities."

"It has a great career time monitoring tool."

"ControlUp has an easy installation process."

More ControlUp pros

"The granular access control that it provided so that you could only see devices that were related to what you were working on was great. I couldn't see the entire inventory of devices. I could only see the ones that were related to my work. It has got a very granular access control component."

"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."

"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."

"The product’s stability and robustness are valuable."

"I have found the cross analysis feature to be the most valuable."

"We use Spectrum for network analysis, failure detection, and sending information to our service management tool."

"As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."

"It covers a lot of different types of hardware. It can do a lot and saves us time."

More DX Spectrum pros

Cons

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."

"Most reports give information about the top 100 devices, but not all of the devices."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"It can be improved by including script-based scheduling."

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

More ControlUp cons

"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."

"It needs better integration with other CA products."

"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."

"The product should provide performance management features."

"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."

"If the integration is simplified or improved, it will be a unique selling point in comparison to the competition on the market."

"The biggest issue is our integration right now between UIM and Spectrum is lacking."

"Our consultant was four months on-site doing Spectrum setup and working through issues."

More DX Spectrum cons

Pricing and Cost Advice

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"We are satisfied with the price compared to other solutions."

"Based on my experience, ControlUp is not that expensive."

"Spectrum is expensive."

"The cost of some of these products are a little cost prohibitive, which is unfortunate. We have to find lower cost solutions for some of the things that we have to pull in. For the most part, CA has capabilities in pretty much everything that you would need. You just have to figure out where are you going to spend the most money for what you have to actually get done. You can do all these things but, which ones do you have to do? And that's hard to choose sometimes because you want to do them all."

"The price is good enough to expect an ideal solution. It's expensive."

"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."

"The solution's pricing could be better."

"The price is very high."

"Since the acquisition by Broadcom, we have not had such a good experience with licensing and pricing. Since they were bought by Broadcom, every sales contract is getting complicated. It's very complicated, and it's much more expensive than before. It's not a good pricing strategy from Broadcom."

"DX Spectrum's pricing is neither expensive nor cheap."

More DX Spectrum pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Healthcare Company

12%

Insurance Company

Financial Services Firm

20%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

See all answers

What is your primary use case for ControlUp Real-time?

We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...

See all answers

What do you like most about DX Spectrum?

The solution's most valuable features are its integration with Broadcom tools and scalability.

See all answers

What is your experience regarding pricing and costs for DX Spectrum?

The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.

See all answers

What needs improvement with DX Spectrum?

I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 27% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 22% of the time

eG Enterprise vs ControlUp

Compared 9% of the time

Liquidware Stratusphere UX vs ControlUp

Compared 8% of the time

SysTrack vs ControlUp

Compared 7% of the time

More ControlUp Competitors

Zabbix vs DX Spectrum

Compared 16% of the time

DX NetOps vs DX Spectrum

Compared 13% of the time

SolarWinds NPM vs DX Spectrum

Compared 11% of the time

Nagios XI vs DX Spectrum

Compared 8% of the time

ThousandEyes vs DX Spectrum

Compared 6% of the time

More DX Spectrum Competitors

Product Reports

Buyer's Guide

ControlUp

May 2025

Download ControlUp product report

Buyer's Guide

DX Spectrum

May 2025

Download DX Spectrum product report

Also Known As

No data available

CA Spectrum

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

DX Spectrum is a complete event and fault management system for network operations teams. The tool provides powerful capabilities for managing your dynamic, complex IT infrastructure, which includes physical, virtual, and cloud environments.The technology allows you to manage and optimize the infrastructure and the professional services that operate on top of it. DX Spectrum is a unified platform that helps your company enhance network service levels while lowering monitoring costs.

DX Spectrum has intelligent event correlation and root-cause analysis capabilities. It can pinpoint the precise components that are causing issues with availability and network settings. Reports and dashboards can be customized with role-based views. Change management solutions can also be used by teams to govern, track, and remediate changes across network devices.

DX Spectrum can identify multi-technology and multi-vendor stacks, as well as new software-defined networks (SDNs). It supports Multicast, MPLS, VPN, and VRF, among other routing protocols and technologies.

DX Spectrum Features

DX Spectrum has many valuable key features. Some of the most useful ones include:

Service management: DX Spectrum assists personnel in discovering, modeling, visualizing, monitoring, and managing the links between infrastructure and the business services it supports.

Fault detection: DX Spectrum offers unique solutions that automate device discovery and root cause analysis, allowing for faster issue detection and resolution.

Change management capabilities: DX Spectrum gives administrators the visibility and control they need to prevent erroneous modifications from causing network performance problems and outages.

Comprehensive visibility: With DX Spectrum, managers can receive comprehensive insight across physical, virtualized, and cloud environments, as well as a variety of technologies, platforms, and suppliers.

Customization: DX Spectrum provides administrators, users, and customers with pre-packaged, easily configurable dashboards and reports that may be adjusted to their individual needs. For maximum performance and visibility, it is intimately connected with other solutions within the DX Service Assurance and DX Service Management systems.

DX Spectrum Benefits

There are many benefits to implementing DX Spectrum. Some of the biggest advantages the solution offers include:

Reduce symptomatic alarms and hasten resolution with DX Spectrum’s root-cause analysis and robust event correlation. Automatically map the relationships between your network infrastructure to find the source of service issues for faster resolution. Whether it's a network configuration or availability issue, our network fault management system pinpoints the exact component responsible for the issue.
DX Spectrum supports network access from wireless wearables, mobile phones, tablets, and laptops. Provide network operators with the tools they need to manage their wireless networks, decrease outages, and make them as stable as their wired networks. For wired and wireless networks, DX Spectrum offers a unified view.

Fault and event management can be integrated across the Agile Ops, Network Operations, and Analytics portfolios. Fault, inventory, and topology knowledge are combined with performance, application, and log monitoring and a unified view across a full-stack NetOps solution. Additional connections include business service and service desk management.

Reviews from Real Users

DX Spectrum stands out among its competitors for a number of reasons. Two major ones are its robust root cause analysis and its event correlation tool. PeerSpot users take note of the advantages of these features in their reviews:

Umair A., Enterprise Solutions & Services Head at Duroob Technologies, writes of the product, “It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically.”

Itarchit, an IT Architect at a comms service provider, notes, “The most valuable feature is the event correlation mechanism. I also like the product's multi-customer approach.” He adds, “We haven't seen a better product. Overall, I am happy with this solution. Based on the current market, I would rate DX Spectrum a nine out of ten.”

Broadcom

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi

Buyer's Guide

ControlUp vs. DX Spectrum

April 2025

Free Report: ControlUp vs. DX Spectrum

Find out what your peers are saying about ControlUp vs. DX Spectrum and other solutions. Updated: April 2025.

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