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ConnectWise SIEM vs USM Anywhere comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ConnectWise SIEM
Ranking in Endpoint Detection and Response (EDR)
55th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Security Information and Event Management (SIEM) (46th), Secure Access Service Edge (SASE) (22nd), Managed Detection and Response (MDR) (24th)
USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (31st), Security Information and Event Management (SIEM) (29th), Compliance Management (14th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2711757 - PeerSpot reviewer
Cyber Security Software Engineer at a tech services company with 11-50 employees
Automated alerting and reporting excel while cost and feature limitations remain
I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.
Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"The product's initial setup phase is very easy."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."
"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."
"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."
"We have found the solution has great functionality and it is easy to use."
"Customer service is excellent! Always very responsive."
"AlienVault support is what really makes this product a great investment."
"It’s pretty easy to setup but to really take advantage you should have a dedicated person who will devote their time to customizing and utilizing the power this solution has."
"SIEM capabilities, vulnerability scanning, asset discovery/management features."
"All companies should buy an AlienVault SIEM, as it is well worth the investment."
"I would encourage others to go with this solution because it is easy to deploy, and it provides good tools to know more about your network and the traffic on it."
"Its powerful correlation engine helps reduce time in manually correlating events."
"Here we can get file integrity monitoring and a vulnerability assessment tool together with SIEM."
 

Cons

"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"The MAC agent is not as robust feature-wise as the PC version."
"The technical support is not very good. I find the process difficult."
"The product's pricing could be better."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"The downside to the solution is that there are a large number of false positives."
"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."
"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."
"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."
"There could be some type of integration with our existing portal. We have our own customer portals, and it would be good if there was an integration so that our portal can provide reports. There could be some type of API into the AlienVault system with the USM system so that it is easy to show the customers high-level reports of the system through our portal."
"We would love to be able to create custom rules based on a series of events, to create rule-sets where, for example, failed logins to the VPN Server are logged and then when a successful attempt follows soon after, it triggers an alarm for a Brute Force."
"Source material on the forums to be more up-to-date with the changes happening within the product. Forums being out-of-date with information due to the changes makes troubleshooting a little more difficult - specific to the HIDS agents."
"Taking into account that server access credentials are controlled by the tool, some more management-focused actions could be performed from AlienVault."
"Search performance can be slow. The Raw Logs feature is painfully slow. And if we're talking about the newer, the Anywhere product, you can't even schedule reports on the thing. There are probably a dozen other features I'd really like to see there, but that would be one of the biggies."
"I think expanding their vendor-specific plugins would beneficial."
"Yet, a lot of the releases break things that are used."
"The biggest improvement they could do is to provide full support for IPv6 addressing."
 

Pricing and Cost Advice

"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The pricing is a little bit on the expensive side."
"Our customers have expressed that the price is high."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The solution is expensive."
"AlienVault is flexible on their pricing for unlimited licenses."
"They are a little more expensive than Microsoft."
"The price for this solution is very good, but since the features do not work the price is expensive."
"So far, I feel the product's pricing is a good value. The technology is decent. You get what you pay for. I think it's fair."
"​The price point is good.​"
"We pay around $12,000 a year including storage."
"I don't know exactly, but I know it is based on the number of logs and the retention duration, such as 30 days or something like that. So, the smallest package is about 500 a month for 30 days of logs. There is a virtual machine. You need resources for it. It is a log collecting VM. They provide the software, and you just have to load a virtual machine. So, you're going to incur some CPU RAM and storage for wherever this log collecting appliance is running, which typically is in our cloud and on our platform for the customer."
"It's very reasonably priced. It was one of the lowest among the ones I looked at. Licensing is pretty flexible. They can do a two-year or a three-year, even a one-year, perhaps."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Computer Software Company
13%
Construction Company
12%
Comms Service Provider
10%
Financial Services Firm
7%
Construction Company
23%
Outsourcing Company
8%
Comms Service Provider
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise29
Large Enterprise25
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ConnectWise Fortify?
I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...
What is your primary use case for ConnectWise Fortify?
I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...
What advice do you have for others considering ConnectWise Fortify?
The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also...
What is your primary use case for AT&T AlienVault USM?
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Techvera, Syrex, Clark Integrated Technologies
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about ConnectWise SIEM vs. USM Anywhere and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.