ConnectWise ScreenConnect vs GoToMeeting comparison

ConnectWise and GoTo are both solutions in the Virtual Meetings category. ConnectWise is ranked #10 with an average rating of 9.5, while GoTo is ranked #9 with an average rating of 9.5. ConnectWise holds a 1.8% mindshare in VM, compared to GoTo’s 3.2% mindshare. Additionally, 93% of ConnectWise users are willing to recommend the solution, compared to 88% of GoTo users who would recommend it.

ConnectWise ScreenConnect

Read 37 ConnectWise ScreenConnect reviews

213 Views
69 Comparison Views

93% willing to recommend

GoToMeeting

Read 26 GoToMeeting reviews

574 Views
261 Comparison Views

88% willing to recommend

ConnectWise ScreenConnect

GoToMeeting

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 3, 2025

GoToMeeting and ConnectWise ScreenConnect operate in the video conferencing and remote support markets. Based on data comparisons, ConnectWise ScreenConnect often appears more advantageous due to its robust remote support capabilities, despite GoToMeeting's inviting pricing and customer support enhancements.

Features: GoToMeeting provides seamless online meeting management with easy scheduling, integrated calendars, and audio/video archiving. ConnectWise ScreenConnect offers advanced remote support functions, including persistent and unattended access, session recording, and seamless remote reboot capabilities.

Room for Improvement: GoToMeeting could enhance its scalability for larger meetings, enrich its user interface for non-technical users, and strengthen its integration with other applications. ConnectWise ScreenConnect might improve its deployment simplicity, optimize for faster low-bandwidth performance, and refine its mobile access solutions.

Ease of Deployment and Customer Service: GoToMeeting boasts of an uncomplicated deployment process and is well integrated with multiple platforms, complemented by responsive customer assistance. ConnectWise ScreenConnect's setup can be complex but is backed by exhaustive support documentation and substantial technical support ideal for complex environments.

Pricing and ROI: GoToMeeting offers competitive initial costs with appealing subscription models warranting satisfactory ROI for frequent video conferencing usage. ConnectWise ScreenConnect's pricing might seem higher initially, but the robust features deliver significant ROI through enhanced support functionalities and operational efficiency.

To learn more, read our detailed ConnectWise ScreenConnect vs. GoToMeeting Report (Updated: June 2025).

Buyer's Guide

ConnectWise ScreenConnect vs. GoToMeeting

June 2025

Download the complete report

Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise ScreenConnect

Ranking in Virtual Meetings

10th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Remote Access (18th)

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of ConnectWise ScreenConnect is 1.8%, up from 1.7% compared to the previous year. The mindshare of GoToMeeting is 3.2%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Read full review

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is fairly straightforward."

"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."

"You can bring up a command prompt remotely and execute commands without having to disturb the user."

"it gives me the ability to remotely connect to machines that I manage without user intervention."

"It is super easy to use and relatively inexpensive."

"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."

"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."

"I've noted an ROI while using the solution."

More ConnectWise ScreenConnect pros

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

"The most important feature for me was the iPhone app."

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

"Even for somebody who does not have a lot of experience, they can easily use it."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

More GoToMeeting pros

Cons

"Speed is a major factor in Automate, and the control panel is horribly slow."

"Mobile interface."

"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."

"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."

"There needs to be a way to run the agent without installing, like GoToAssist."

"I would like ConnectWise Control to be more transparent on the real costs to renew their license."

More ConnectWise ScreenConnect cons

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"I didn't like the fact that they tried to make their new version look like Zoom."

"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

"GoToMeeting is too slow, which is why we no longer use it."

"Manageability needs to be improved."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

More GoToMeeting cons

Pricing and Cost Advice

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

"I download the product for free with ConnectWise RMM's license."

"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"We pay an annual licensing fee."

"Pricing is fair for Control and the licensing is simple."

"Good price and works well."

More ConnectWise ScreenConnect pricing and cost advice

"Negotiate for discounts."

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

860,168 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

12%

Manufacturing Company

11%

Healthcare Company

Financial Services Firm

22%

Computer Software Company

16%

Real Estate/Law Firm

15%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

See all answers

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

Comparisons

Microsoft Remote Desktop Services vs ConnectWise ScreenConnect

Compared 28% of the time

Microsoft Intune vs ConnectWise ScreenConnect

Compared 18% of the time

GoTo Resolve vs ConnectWise ScreenConnect

Compared 13% of the time

TeamViewer vs ConnectWise ScreenConnect

Compared 13% of the time

Check Point Remote Access VPN vs ConnectWise ScreenConnect

Compared 12% of the time

More ConnectWise ScreenConnect Competitors

Skype for Business vs GoToMeeting

Compared 61% of the time

TeamViewer vs GoToMeeting

Compared 22% of the time

Zoom vs GoToMeeting

Compared 17% of the time

More GoToMeeting Competitors

Product Reports

Buyer's Guide

ConnectWise ScreenConnect

June 2025

Download ConnectWise ScreenConnect product report

Buyer's Guide

GoToMeeting

June 2025

Download GoToMeeting product report

Also Known As

ConnectWise Control, ScreenConnect

No data available

Overview

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Sample Customers

Jon Rosen Systems

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Buyer's Guide

ConnectWise ScreenConnect vs. GoToMeeting

June 2025

Free Report: ConnectWise ScreenConnect vs. GoToMeeting

Find out what your peers are saying about ConnectWise ScreenConnect vs. GoToMeeting and other solutions. Updated: June 2025.

DOWNLOAD NOW

860,168 professionals have used our research since 2012.

See our ConnectWise ScreenConnect vs. GoToMeeting report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.