ConnectWise RMM vs Scalefusion comparison

ConnectWise and Scalefusion are both solutions in the Patch Management category. ConnectWise is ranked #25 with an average rating of 7.5, while Scalefusion is ranked #21 with an average rating of 9.0. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of Scalefusion users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and Scalefusion based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Scalefusion Report (Updated: September 2025).

Buyer's Guide

ConnectWise RMM vs. Scalefusion

September 2025

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Helped 869,202 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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JonMcWilliams

vCTO - Technical Account Manager at CMIT Princeton

An agent-based solution that monitors and manages various networks but lacks support

Once you've established the client in the RMM tool, you create the site. Setting up the site can be a bit onerous because of the recent changes, which we need to learn. However, once it's set up, deploying the agent is extremely simple and straightforward. It's as easy as using a URL that people can visit, which will automatically determine the environment and download the necessary components. The initial setup can be somewhat challenging. If it's a new site, it'll probably take me about an hour to set it up. It's a matter of getting familiar with the process. As far as deploying the agents to the individual endpoints is concerned, that's literally minutes. Customers can do that themselves. A few of us can do set up the initial site. Anyone can handle the agents deployment. In our case, it's quite doable even by sending the URL to the customer.

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Jijin Joseph

Technical Director at Channelnext

An MDM solution for controlling and restricting data on devices

Everyone is using high-end devices, such as mobile devices. If they lose their devices, how about the data copied to other devices? Once the device is lost, you can remotely delete all of the data and block the device, preventing anyone from using or reusing it. This will keep your devices secure.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability is good."

"The security posture is very good. It's very customizable."

"Autopilot is the most valuable feature."

"Windows Autopatch is the most valuable because it removes the burden of patch management."

"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."

"Mobile device management is most valuable."

"The ability to manage devices with different sets of policies is most valuable."

"It's easy to manage and easy to configure."

More Microsoft Intune pros

"The most valuable feature is the patching solution."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"It enables us to respond to issues quickly and efficiently."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"Its enhanced support for iOS and Windows devices has been particularly beneficial, expanding our service offerings to customers with diverse device environments."

"Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented."

Cons

"I assess the stability of the product as low. I have faced downtime crashes and performance issues with Microsoft Intune."

"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."

"What would make this product better is adding more security policies and features in the next upgrade."

"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."

"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."

"A major challenge is making all the products work within device management solutions like Intune. It would be beneficial if Microsoft removed support for older products much earlier in the process."

"I would like to see Intune improve its handling of hybrid domain joins."

"I think that there is room for improvement with the reporting. If this is done, it will be a better product."

More Microsoft Intune cons

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"The solution could improve by offering better overall management and dashboards."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough."

"One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment."

Pricing and Cost Advice

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

"The price could be better."

"Even if they charge a premium, they aim to provide equal value."

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"It is reasonable for the features it has."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

More Microsoft Intune pricing and cost advice

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Performing Arts

13%

Computer Software Company

11%

Comms Service Provider

10%

Educational Organization

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	116
Midsize Enterprise	46
Large Enterprise	152

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint c...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're sp...

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What needs improvement with Scalefusion?

One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owne...

See all answers

What is your primary use case for Scalefusion?

Our typical use cases for the product involve auto-enrollment, zero-touch deployment, location tracking, application ...

See all answers

What advice do you have for others considering Scalefusion?

In terms of device management, the platform is particularly effective for managing Android devices, especially Samsun...

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

September 2025

Download Microsoft Intune product report

Buyer's Guide

ConnectWise RMM

October 2025

Download ConnectWise RMM product report

Buyer's Guide

Mobile Device Management (MDM)

September 2025

Download Scalefusion product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Continuum Command, Continuum RMM

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

ConnectWise

Scalefusion is a leading Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet.

Ambitious companies around the world trust Scalefusion MDM to secure and manage endpoints including smartphones, tablets, laptops, rugged devices, POS, and digital signages. Our mission is to make Device Management simple and effortless along with providing world-class customer support.

Scalefusion

Sample Customers

Mitchells and Buzzers, Callaway

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Magna, Scania, Darya - Varia, Radisson Blu, Slice, Veezu

Buyer's Guide

ConnectWise RMM vs. Scalefusion

September 2025

Free Report: ConnectWise RMM vs. Scalefusion

Find out what your peers are saying about ConnectWise RMM vs. Scalefusion and other solutions. Updated: September 2025.

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