ConnectWise RMM vs NETSCOUT vSTREAM comparison

ConnectWise and NETSCOUT are both solutions in the Network Monitoring Software category. ConnectWise is ranked #59 with an average rating of 7.5, while NETSCOUT is ranked #85. ConnectWise holds a 0.5% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

3,923 Views
1,177 Comparison Views

100% willing to recommend

NETSCOUT vSTREAM

Read 3 NETSCOUT vSTREAM reviews

1,303 Views
1,251 Comparison Views

100% willing to recommend

ConnectWise RMM

NETSCOUT vSTREAM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and NETSCOUT vSTREAM based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. NETSCOUT vSTREAM Report (Updated: April 2026).

Buyer's Guide

ConnectWise RMM vs. NETSCOUT vSTREAM

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

59th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Server Monitoring (23rd), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

NETSCOUT vSTREAM

Ranking in Network Monitoring Software

85th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.5%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT vSTREAM is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ConnectWise RMM	0.5%
NETSCOUT vSTREAM	0.4%
Other	99.1%

Network Monitoring Software

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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Keval Lodaya

Network Engineer at Inniti Network Solution

A user-friendly solution that is easy to install and improves visibility

I would like to see improvements made to the user guide. From my personal experience, it is helpful to see a list of steps describing what to do next in different situations. An example is what to do and what to back up in the case of certain types of failure. There are also cases where a customer can't understand specific features. Enhancements to the user guide would be helpful for this. More features for network fragmentation would be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We've seen a lot of MSPs who have grown by using Continuum."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"At this point, this product does everything that I want."

"It enables us to respond to issues quickly and efficiently."

"The most valuable feature is the patching solution."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The technical support has been fantastic."

"vSTREAM gives us better visibility and reporting about our network infrastructure, allowing for cost-optimization."

"The generation of KPI-like information that feeds to the nGeniusONE (management) server is the most valuable feature."

"Sometimes it took a month to troubleshoot something that we can now do within days."

"One of the valuable features is the packet decoding."

Cons

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"The solution could improve by offering better overall management and dashboards."

"They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The solution could improve by offering better overall management and dashboards."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

More ConnectWise RMM cons

"I would say that this is not a scalable solution."

"The stability is okay, but sometimes we see that the memory on the server is not 100 percent correct and we need to stop and start the software to have it reallocated again."

"I would like to see improvements made to the user guide."

"Room for improvement exists in filtering in the packet decode."

"I would like for it to have a smaller footprint of the virtual appliance and better performance."

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Licensing is quite expensive."

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Top Industries

By visitors reading reviews

Construction Company

13%

Comms Service Provider

10%

Performing Arts

Outsourcing Company

Construction Company

18%

Energy/Utilities Company

14%

Financial Services Firm

12%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

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Comparisons

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Compared 11% of the time

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Compared 8% of the time

Everbridge IT Alerting vs ConnectWise RMM

Compared 6% of the time

DX Unified Infrastructure Management vs ConnectWise RMM

Compared 6% of the time

Kaseya 365 vs ConnectWise RMM

Compared 5% of the time

More ConnectWise RMM Competitors

NETSCOUT InfiniStreamNG vs NETSCOUT vSTREAM

Compared 20% of the time

NETSCOUT nGeniusONE vs NETSCOUT vSTREAM

Compared 14% of the time

Arista Data ANalyZer vs NETSCOUT vSTREAM

Compared 12% of the time

NetMon vs NETSCOUT vSTREAM

Compared 10% of the time

vRealize Network Insight vs NETSCOUT vSTREAM

Compared 9% of the time

More NETSCOUT vSTREAM Competitors

Product Reports

Buyer's Guide

ConnectWise RMM

May 2026

Download ConnectWise RMM product report

Buyer's Guide

Network Monitoring Software

April 2026

Download NETSCOUT vSTREAM product report

Also Known As

Continuum Command, Continuum RMM

vSTREAM

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

NETSCOUT vSTREAM provides advanced network visibility and troubleshooting capabilities, making it essential for digital enterprises seeking enhanced operational efficiency and robust service assurance.

Designed to capture and analyze network traffic efficiently, NETSCOUT vSTREAM offers deep packet-level intelligence and real-time analytics, enabling organizations to maintain a comprehensive view of their digital environment. Its powerful features support a range of use cases, from ensuring optimal application performance to safeguarding network health and integrity.

What are the key features of NETSCOUT vSTREAM?

Packet-level Analysis: Delivers granular visibility into network transactions.
Real-time Analytics: Provides instant insights for quick troubleshooting.
Scalable Architecture: Supports large-scale data traffic and complex network structures.
Seamless Integration: Easily integrates with existing network infrastructures for enhanced monitoring.
Multi-cloud Support: Extends capabilities across diverse cloud environments.

What benefits or ROI should users consider?

Reduced Downtime: Minimizes service interruptions with proactive monitoring.
Enhanced Performance: Improves application reliability and user satisfaction.
Cost Efficiency: Lowers operational costs by optimizing network resources.
Improved Security: Strengthens enterprise defense with detailed traffic analysis.

In finance, NETSCOUT vSTREAM is utilized for performance monitoring to manage high-frequency trading activities efficiently. Healthcare organizations leverage its features to ensure secure data transmission and reliable patient care systems. Retailers apply it to enhance online shopping experiences while maintaining transaction security. Industries adopting this tool see a marked improvement in operational insights and risk management.

NETSCOUT

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Metropolitan Police Agency, Banpara, PropertyRoom.com

Buyer's Guide

ConnectWise RMM vs. NETSCOUT vSTREAM

April 2026

Free Report: ConnectWise RMM vs. NETSCOUT vSTREAM

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