ConnectWise Control vs GoToWebinar comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ConnectWise Control and GoToWebinar based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ConnectWise Control vs. GoToWebinar Report (Updated: November 2022).
656,474 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy.""Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale.""I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on.""ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN.""Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."

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"This solution is very reliable. It is easy to switch between audio and microphone when using headphones.""We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

More GoToWebinar Pros →

Cons
"There could be improvement to the remote command line tools.""Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment.""On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments.""I would like ConnectWise Control to be more transparent on the real costs to renew their license."

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"The platform feels old and a little rusty, more could be invested into the look and feel of it.""The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

More GoToWebinar Cons →

Pricing and Cost Advice
  • "ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."
  • "We pay an annual licensing fee."
  • "We pay $85 per month for each user for a ConnectWise package with multiple solutions."
  • More ConnectWise Control Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:You can bring up a command prompt remotely and execute commands without having to disturb the user.
    Top Answer:We pay $3,000 USD for the service, yearly upfront. There are no costs in addition to the standard licensing fees.
    Top Answer:I really didn't care for the onboarding process and it is something that should be improved. They just sent me an email and said, "Hey, here's your account", and I have a group of folks using it. I… more »
    Top Answer:This solution is very reliable. It is easy to switch between audio and microphone when using headphones.
    Top Answer:The chat window and using polls is easier in Zoom compared to GoToWebinar. Making it simpler and easier to publish polls on the fly would improve the solution.
    Ranking
    5th
    out of 59 in Virtual Meetings
    Views
    2,450
    Comparisons
    1,798
    Reviews
    5
    Average Words per Review
    1,323
    Rating
    9.6
    18th
    out of 59 in Virtual Meetings
    Views
    242
    Comparisons
    147
    Reviews
    2
    Average Words per Review
    420
    Rating
    7.5
    Comparisons
    Also Known As
    ScreenConnect
    Learn More
    Overview

    ConnectWise Control is a fast, reliable and secure remote support, access and meeting solution. Use remote support and access to repair computers, provide updates, and manage machines. Conduct online seminars and presentations using remote meetings. ScreenConnect includes the same features as competing remote control solutions.

    Web conferencing SaaS for larger webinars
    Offer
    Learn more about ConnectWise Control
    Learn more about GoToWebinar
    Sample Customers
    Jon Rosen Systems
    Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
    Top Industries
    REVIEWERS
    Hospitality Company13%
    Media Company13%
    Wellness & Fitness Company13%
    Energy/Utilities Company13%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider9%
    Government9%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Wholesaler/Distributor11%
    Financial Services Firm9%
    Educational Organization7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise21%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise18%
    Large Enterprise47%
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise14%
    Large Enterprise51%
    Buyer's Guide
    ConnectWise Control vs. GoToWebinar
    November 2022
    Find out what your peers are saying about ConnectWise Control vs. GoToWebinar and other solutions. Updated: November 2022.
    656,474 professionals have used our research since 2012.

    ConnectWise Control is ranked 5th in Virtual Meetings with 5 reviews while GoToWebinar is ranked 18th in Virtual Meetings with 2 reviews. ConnectWise Control is rated 9.6, while GoToWebinar is rated 7.6. The top reviewer of ConnectWise Control writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of GoToWebinar writes "Video library is a great tool and it enables good customization; feels a little antiquated and rusty". ConnectWise Control is most compared with Microsoft Remote Desktop Services, LogMeIn Pro, Check Point Remote Access VPN, TeamViewer and Citrix Virtual Apps and Desktops, whereas GoToWebinar is most compared with Webex and Zoom. See our ConnectWise Control vs. GoToWebinar report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.