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Conga Composer vs N-able Passportal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Management Software
6th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Automation Software (1st)
N-able Passportal
Ranking in Document Management Software
26th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Enterprise Password Managers (26th)
 

Mindshare comparison

As of August 2025, in the Document Management Software category, the mindshare of Conga Composer is 1.6%, down from 2.0% compared to the previous year. The mindshare of N-able Passportal is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Yashashvini YAGATI MATH - PeerSpot reviewer
Useful for creating templates on Salesforce object records
What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates. We can use Word templates with Word boxes and customize everything. Its conditions are very easy to write and hide content based on requirements. When used with DocuSign, Conga Composer can calculate currency fields that DocuSign can't. We can default to PDF and hide content to reduce errors. We can generate invoices by clicking a button and hiding tables, which we can't do in DocuSign. We can download and attach documents to notes and attachments or any field we require. The solution with Salesforce allows us to generate templates with a single click after some configuration steps.
Yazan Albaw - PeerSpot reviewer
Passportal centralizes and securely manages client credentials and sensitive information, enhancing both security and efficiency.
Passportal offers the capability to automatically rotate passwords, allowing users to set customizable policies for expiration dates and password strength. You can define requirements for the number of letters, symbols, numbers, and case sensitivity, and the system will generate passwords accordingly. Policies can be updated as needed to maintain security. As a comprehensive password and information management solution, Passportal supports the addition of assets, licensing details, SSL certificates, domains, articles, and documents. When referring to adding assets, this means documenting relevant information, not monitoring them. For example, when we onboard a new engineer responsible for managing clients, we create a user profile for them in Passportal and grant access to the pertinent client information. This centralized access ensures they have all necessary details in one place, streamlining their workflow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."
"I find the Conga email template creation and the document template creation features very useful."
"The initial setup of Conga Composer is easy."
"I have never faced any issues with stability."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."
"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."
"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
 

Cons

"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."
"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"When setting conditions, it doesn't work as expected, requiring us to rework the code."
"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."
"It would be better to have a custom button that automatically sends a document to the client's email and sends it for a signature with a single click."
"The query builder could use some updates."
"Conga is getting more and more expensive."
"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."
 

Pricing and Cost Advice

"It's not cheap, but it's not overly expensive either."
"I think the tool costs around six dollars per user."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"For its value, Passportal's price is affordable."
"The price of N-able Passportal is approximately $15 for the license."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
11%
Retailer
10%
Real Estate/Law Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
What is your primary use case for N-able Passportal?
Passportal is designed to manage and securely store passwords in the cloud using encrypted storage, addressing the vulnerabilities of storing passwords on local devices. Local storage risks exposur...
What advice do you have for others considering N-able Passportal?
For managing credentials and documents, Passportal provides a comprehensive solution that meets all our needs. I would rate it a ten out of ten. It also offers mobile access for both Android and iO...
 

Also Known As

Conga
No data available
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Information Not Available
Find out what your peers are saying about Conga Composer vs. N-able Passportal and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.