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CompassOne by Blackpoint Cyber vs NinjaOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Container Security (12th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
CompassOne by Blackpoint Cyber
Ranking in Vulnerability Management
49th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (35th), Endpoint Detection and Response (EDR) (41st), Application Control (10th), Managed Detection and Response (MDR) (12th), Identity Threat Detection and Response (ITDR) (14th)
NinjaOne
Ranking in Vulnerability Management
19th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (6th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (1st)
 

Mindshare comparison

As of August 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of CompassOne by Blackpoint Cyber is 0.4%, up from 0.0% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
NinjaOne1.0%
CompassOne by Blackpoint Cyber0.4%
Other97.4%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security We get a deeper look into security related events that are otherwise difficult find and analyze. Security operations does a good job of weeding out the noise. I appreciate that there are…
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I depend heavily on the reports that I have from this tool."
"I found the initial setup user-friendly."
"The platform's unified view of the organization proves particularly valuable for leadership team meetings."
"Qualys TotalCloud's most valuable feature is its agent versatility."
"Its excellent graphical interface makes the scanning process simple."
"TruRisk Insights is the most important innovation they've released this year."
"I would recommend Qualys TotalCloud to other users because it is cost-efficient and has a good return on investment."
"Qualys TotalCloud's most valuable features are its security capabilities that help identify and mitigate risk factors."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On a scale from one to ten, I would rate the overall solution as a ten."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"The solution is all encompassing and can incorporate email monitoring."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"Since NinjaOne was implemented, I would say it represents a huge positive change."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"The tool's most valuable feature is third-party application updates."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
 

Cons

"Enhancing clarity regarding its compliance capabilities would be beneficial, as the current scope is limited in geographic coverage."
"In terms of improvement, remediation still belongs to the cloud team, which is one of the issues we faced with Qualys TotalCloud."
"Qualys's ticketing system can be confusing when assigning tasks to individuals, and support could be improved by offering instant call solutions with engineers in addition to ticket replies."
"The support is not up to the mark and seems to be overburdened."
"Their support could be improved."
"In a future release, I suggest that zero-day vulnerabilities should be predicted in advance using AI technologies. The system is not 100% secure yet, so proactive threat hunting could be enhanced to be more proactive than the current system."
"I sometimes have difficulty detecting or uninstalling certain versions of applications, which I have to do manually."
"The price is very expensive, actually."
"Some texts seem to report items as normal too quickly."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The feature we keep asking for is a vulnerability scan."
"The interface could be more intuitive."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The network monitoring needs to be improved."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The NinjaOne distribution server is highly dependent on an active directory."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
"NinjaOne's reporting module is cumbersome."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne."
"NinjaOne's pricing and user interface needs improvement."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
 

Pricing and Cost Advice

"TotalCloud's price is about right where I would expect it to be."
"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"Qualys TotalCloud is expensive."
"The cost is high, but it meets our organizational needs."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"Qualys TotalCloud offers cost-effective licensing flexibility."
"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
"The pricing is in line with other products."
"The pricing is reasonable."
"We currently pay $1.20 per device on a monthly basis."
"Its pricing is great."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaRMM uses a subscription model."
"We got a pretty good deal. It was fairly affordable."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
12%
Outsourcing Company
11%
Financial Services Firm
10%
Outsourcing Company
9%
Computer Software Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise31
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
To be totally honest, I do not have any best features because I have had a bad experience using this tool, especially...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is vulnerability management and exposure management. I use this tool to evalua...
What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a b...
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
 

Also Known As

Qualys TotalCloud with FlexScan
Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

Information Not Available
CoreRecon, Peerless Tech Solutions, Lorien Health
Status Pros, Mitchell and Company
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. NinjaOne and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.