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CompassOne by Blackpoint Cyber vs Huntress Managed ITDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Identity Threat Detection and Response (ITDR)
14th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (34th), Vulnerability Management (47th), Endpoint Detection and Response (EDR) (39th), Application Control (10th), Managed Detection and Response (MDR) (12th)
Huntress Managed ITDR
Ranking in Identity Threat Detection and Response (ITDR)
3rd
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Identity Threat Detection and Response (ITDR) category, the mindshare of CompassOne by Blackpoint Cyber is 0.9%, up from 0.0% compared to the previous year. The mindshare of Huntress Managed ITDR is 5.3%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Threat Detection and Response (ITDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed ITDR5.3%
CompassOne by Blackpoint Cyber0.9%
Other93.8%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security We get a deeper look into security related events that are otherwise difficult find and analyze. Security operations does a good job of weeding out the noise. I appreciate that there are…
Vsadalaga Sadalga - PeerSpot reviewer
Soc Analyst at a manufacturing company with 10,001+ employees
Improved identity threat visibility has enabled faster investigations and structured triage
Huntress Managed ITDR could be improved by providing more detailed alert context, clearer investigation steps, and better integration with SIEM and SOAR tools. Reducing false positives and offering more customization for alert severity would also help SOC analysts prioritize genuine threats and investigate them more efficiently. I would also like to see more detailed incident timelines, better alert correlation, and more flexible reporting options. These improvements would help our SOC analysts understand the full context of identity-related threats, reduce manual investigation efforts, and make it easier to track security trends over time. I think Huntress Managed ITDR's AI governance and security could be improved by providing more transparency into how AI-driven detections work, how customer data is protected, and how decisions are made. Clear documentation on data privacy, access controls, and human oversight would help build trust and ensure AI-assisted threat detection remains secure and reliable. I find the AI capabilities useful for identifying suspicious identity activities and supporting investigations. However, accuracy and reliability depend on the quality of the alerts and available context. I would like to see fewer false positives, more transparent explanations for detections, and consistent results to help our SOC analysts make informed decisions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their SOC is phenomenal in not monitoring and responding and taking action."
"On a scale from one to ten, I would rate the overall solution as a ten."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"Huntress Managed ITDR examines various nulls from the M365 tenants. If anything suspicious is identified, their SOC analysts can take a closer look and subsequently take action."
"The analyst from Huntress is quite useful in the way they help to monitor and detect activity that I would never have seen before if I had not deployed Huntress."
"I rate the overall solution as a ten out of ten."
"You get value, and you get more value than most people realize from their products versus competitors."
"Ultimately, we decided to fully transition everything over to Huntress because it consistently finds threats that nobody else is finding."
"For anyone looking into ITDR, I would definitely recommend Huntress Managed ITDR because it is a human-led SOC using AI behind the scenes, and they are good at what they do."
"The main takeaway is that the solution, not just this, the solution in general, the EDR as well, has allowed me to expand revenue, but more importantly, protect my clients in a way I have never been able to do before."
"It has been working great for our organization, exceeded expectations, and beaten other vendors."
 

Cons

"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Some texts seem to report items as normal too quickly."
"The interface could be more intuitive."
"The feature we keep asking for is a vulnerability scan."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"If we have a client that only has M365 Business Standard, all of the MFA details just show as unknown."
"One thing about how Huntress Managed ITDR can be improved is that there are times in which we do not necessarily need to be engaged, and isolation can be triggered automatically so we do not have to do it."
"I see improvements to the HaloPSA integration as something that could be better; it would be good to see more information in the ticket raised."
"In Huntress Managed ITDR, the customization of detections and alert filtering has room for improvement."
"Setting up and managing exceptions in Huntress Managed ITDR does come with challenges, primarily because we often fail to document our own processes."
"If I had to say a dislike would be I wish there was a little bit more customization."
"One challenge has been applying rules to staff only due to the option in the VPN rules where I can either deny all VPNs for the organization or do case-by-case exceptions, with no in-between."
"I chose a rating of nine out of ten because of the improvements that I have suggested."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
12%
Financial Services Firm
8%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What is your experience regarding pricing and costs for Huntress Managed ITDR?
From one to ten, I would say Huntress Managed ITDR falls pretty much in the middle. Huntress doesn't nickel and dime their customers. They believe in having protection for the majority of people. I...
What needs improvement with Huntress Managed ITDR?
The main improvement I'd like to see is closer integration between Huntress Managed ITDR and their newer Identity Security Posture Management (ISPM) offering. ITDR is excellent at identifying suspi...
What is your primary use case for Huntress Managed ITDR?
Huntress Managed ITDR serves as another layer in my email security. I have email filtering to filter out malicious emails, but Huntress Managed ITDR is there in case anyone clicks on something or t...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. Huntress Managed ITDR and other solutions. Updated: September 2026.
919,809 professionals have used our research since 2012.